Transcription Services
Open Pre-Solicitation Posted
- Solicitation number
- 36C10X27Q0017
- Agency
-
VA Strategic Acquisition Center Frederick
Headquarters, Department of Veterans Affairs
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 561492 Court Reporting and Stenotype Services
- Place of performance
- Frederick, Maryland 21702, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
VA Strategic Acquisition Center Frederick is conducting market research on behalf of VHA's Office of Accountability and Whistleblower Protection (OAWP) for Transcription Services through an unrestricted Sources Sought Notice, with responses due November 5, 2026. The notice is not a solicitation, no award will be made from it, and respondents receive no cost reimbursement. The Set Aside line reads "No Set-Aside Used," and the notice states it is issued on an unrestricted basis. Under NAICS 561492 and PSC R603, OAWP requires professional transcription of approximately 1,400 recorded investigative interviews annually. The contractor must supply all personnel, equipment, and systems, and transcripts must reach official Government case files. Work is virtual, using a VA-approved platform, at contractor-controlled locations, with no travel authorized. The draft Performance Work Statement requires transcript packages within one business day of assignment, at least 97 percent word accuracy, and PDF delivery through VA-approved secure mechanisms such as Box.com. Late deliveries reduce payment by 3 percent per business day, and the contractor forfeits payment for any request another contractor must redo. The contemplated structure is firm fixed price, with a base period from November 23, 2026, through November 22, 2027, and one option period from November 23, 2027, through November 22, 2028. A kickoff meeting is required within 10 calendar days of award. The notice names no incumbent and no industry day, and it provides no dollar value.
Notice text
1. Purpose
This is a Sources Sought Notice issued solely for market research in accordance with FAR Part 10. This notice does not constitute a solicitation. No award will be made based on this notice. The Government will not reimburse costs for responding. The Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Office of Accountability and Whistleblower Protection (OAWP), is seeking information from responsible and capable vendors to support delivery of the Transcription Services as described in the attached Performanance Work Statement (PWS).
This notice is issued on an UNRESTRICTED basis. All qualified vendors are encouraged to respond.
2. Background
The Department of Veterans Affairs (VA), Office of Accountability and Whistleblower Protection (OAWP), promotes and improves accountability through unbiased investigations of allegations involving senior-leader retaliation, misconduct, poor performance, and whistleblower retaliation by VA supervisors. To support these investigations, OAWP requires professional transcription of approximately 1,400 recorded interviews each year.
3. Requirement:
The Contractor shall provide all personnel, equipment, systems, and other resources needed to transcribe OAWP-furnished audio and/or video recordings of testimony and investigative interviews. Services shall be virtual using a mutually agreed, VA-approved platform. The Contractor shall provide timely, accurate, secure, professionally formatted transcripts suitable for official Government case files. The Contractor shall access only specifically assigned recordings, not other records within an investigative case folder.
The anticipated workload is approximately 1,400 interviews annually. Unless otherwise directed by the designated Ordering Representative or Contracting Officer’s Representative (COR), a completed transcript package shall be delivered within one business day after assignment. The deliverable and quality criteria are specified in Sections 7, 8, and 12.
4. Submission Requirements:
Interested vendors shall submit a Capability Statement (PDF) not to exceed [5] pages including:
A. Company Information
- Name,
- Address
- UEI and CAGE code
- Business size under NAICS 561492
- Point of Contact (name, phone, email)
B. Capability Narrative
- Ability to meet all requirements in the attached PWS
C. Past Performance
· At least two (2) similar programs/contracts within the past five (5) years
D. Additional Information
- Organizational capacity
- Subcontracting plans (if applicable)
5. Submission Instructions:
· Email: Flodean.billings@va.gov
· Subject Line: 36C10X27Q0017 – Transcription Services – Capability Statement – [Company Name]
· Deadline: November 5, 2026, at 10:00AM Eastern Time
Files
| File | Type | Posted |
|---|---|---|
| DRAFT PERFORMANCE WORK STATEMENT.pdf |
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