The US Embassy in Pretoria, South Africa requesting quotes for The Monitoring of Social Media Services
Closed Solicitation Posted
- Solicitation number
- PR15521072
- Agency
-
US Embassy Pretoria
US Consulates and Embassies, Department of State
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 5418 Advertising, Public Relations, and Related Services
- PSC
- R701 Support- Management: Advertising
- Place of performance
- Pretoria Gauteng 0084 South Africa
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The US Embassy in Pretoria, South Africa is seeking quotes for comprehensive social media monitoring services to enhance their digital engagement and strategic communication capabilities. The procurement covers analyzing social media sentiment across LinkedIn, X, Instagram, Facebook, and YouTube in English and major South African languages, tracking demographic performance, monitoring digital campaigns, and benchmarking against competing organizations like China and Russia. Contractors must provide 24/7 access to a password-protected online platform, deliver staff training on monitoring tools, and produce monthly reports with audience insights and engagement recommendations. Key requirements include mandatory SAM.gov registration with proof of active status, and quotes must be submitted on company letterhead with firm fixed pricing in South African Rand (ZAR). The quotation deadline is close of business on August 25, 2025, with no late submissions accepted and quotes to be emailed to the Pretoria contracting office.
This solicitation operates under no set-aside designation and is open to all qualified contractors. The contract spans 36 months with a base year plus two option years, requiring continuous monitoring and evaluation services across multiple social media platforms. Performance will take place in Pretoria, South Africa, supporting the US Mission's public diplomacy efforts in the region. The Embassy will issue only fixed-price contracts with no provision for price fluctuations or exchange rate variations, and payment will be made within 30 calendar days after service delivery and invoice receipt via electronic funds transfer. No incumbent contractor information was provided in the solicitation materials, and specific budget ranges were not disclosed in the available documentation.
Notice text
The U.S. Embassy in Pretoria, South Africa, is requesting quotes for the following services:
- Social Media Monitoring Services, for a period of 36 months (1x Base Year plus 2 x Option Years).
The quote reference number: PR15521072
The following documents are attached and need to be signed when submitting your quotations:
- The SCOPE OF WORK.
- US Government Clauses
- SAM Registration Presentation. If you wish to quote for this opportunity, kindly please be advised that you will need to register with SAM.gov and provide proof that you are in the process of registering or that you already have registered with SAM. Instructions for the registration process is attached
Quotations:
Firm fixed pricing is to be quoted.
Quotes to be completed on a company letterhead, indicating the company’s address, contact details and name and email of the contact person.
No alterations or pricing changes will be accepted after the Quotation deadline.
Please quote in South African Rand (ZAR)
Closing date and time for receiving quotes is COB: August 25, 2025. Kindly be advised that NO late quotes will be accepted.
Quotes must be sent via email to: Pretoria_contracting_office-dl@state.gov - pretoria_contracting_office-dl@state.gov
U.S. Embassy Payment terms:
- Note that NO DEPOSIT payments will be authorized.
- The Embassy issues only fixed priced contracts; therefore, you must confirm that your prices will remain fixed. The US Embassy will make no provision for fluctuations in price or exchange rates after the order has been placed. If your price is dependent on these fluctuations, you MUST make provision for possible increases in your quoted price.
- EFT – Payment will be made within 30 calendar days after delivery of services AND receipt of invoice, whichever is later.
The successful offeror will be required to:
- Will have to provide proof of an active registration on www.sam.gov (Please refer to the attached guidance).
U.S Embassy payment terms:
- The U.S Embassy issues only fixed priced contracts and advance payments and deposits are not authorized. Payment will be made via EFT into the company’s bank account, 30 days AFTER the work has been completed AND a proper invoice has been received by our payments office, whichever is later.
- As a Diplomatic Mission, we represent the U.S. Government and are unable to sign any contracts, credit applications and T’s & C’s.
- By submitting an offer, you are agreeing to waive any terms that may be in contrast to the above.
SAM REGISTRATION:
Your proof of active SAM registration must be included with your submission.
Offerors who are not yet registered, must do so prior to the contract being awarded.
Please note that your invoice will not be paid until your SAM registration reflects as “active”.
FAR and DOSAR Clauses:
The attached FAR and DOSAR clauses form part of this contract.
Files
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