Synopsis for Human Factor Services

Pre-solicitation Notice

Human Factor Services

Solicitation Number: 36C77619R0010

The Department of Veterans Affairs (VA), Program Contracting Activity Central (PCAC) anticipates soliciting proposals and subsequently awarding a Multiple-Award, Firm-Fixed-Price, Indefinite Delivery Indefinite Quantity (IDIQ) Contract to Service Disabled Veteran Owned Small Business (SDVOSB) concerns for the Human

Factors Engineering (HFE) program. Please Note: this is being issued in connection with Request for Information (RFI) 36C77619Q0125.

The scope of the procurement is to obtain human factors engineering support services for the HFE office. The Contractor shall provide human factors engineering support from knowledgeable resources with appropriate training, education, expertise and credentials to conduct the studies in accordance with HFE and VA policies and procedures. The Contractor shall develop, submit, and execute scientifically valid studies that include objectives, background, methodology, data analysis and results discussion that is consistent with the nature of the study. While occasional organizational changes may occur, the scope of this effort is intended to include projects and programs listed below as well as new ones that may emerge:

Legacy VistA/CPRS: VA s current electronic health record (EHR) system. Includes the Joint Legacy Viewer (JLV) and CPRS support on national releases.

Electronic Health Record Modernization (EHRM): a new electronic health record system that will facilitate interoperability with the Department of Defense (DoD) and other health care partners to enhance patient-centered, team-based and evidence-based care by giving health care providers a complete picture of a patient s care and treatment history.

Connected Care: tools for Veterans, family caregivers, and clinicians provided through a number of modalities including smartphones, tablets, kiosks and websites. My HealtheVet, Web and Mobile Solutions, and Telehealth are part of this suite.

Community Care: refers eligible Veterans for care in the community, collecting data about the care provided and patient outcomes achieved, and paying for the care.

VA Innovation Office: identifies and funds innovations that show promise for improving care and benefits delivery and Veteran and VA staff experiences.

Clinical Informatics and Data Management Office (CIDMO): entities such as Veterans Health Information Exchange, Knowledge-Based Systems, Informatics Patient Safety and Bar Code Medication Administration that periodically request services from HFE.

Other VA administrations and program offices: HFE conducts ad hoc reviews of websites, commercial software products and a variety of other systems, including support for Veteran Benefits Administration (VBA), Office of Information and Technology (OI&T/OIT), Veterans Experience Office (VEO) and Digital Service at VA (DSVA).

VA VISN and Field Offices: VISN and Field offices develop and deploy solutions for local or VISN-wide use and occasionally request HFE consultation and/or review.

The solicitation will be issued as a Request for Proposal (RFP) conducted in accordance with FAR Part 12, Part 15, and Part 16. The solicitation will be advertised as a Service Disabled Veteran Owned Small Business (SDVOSB) set-aside. The NAICS code for this procurement is 541512 and the Small Business Administration Size Standard is $27.5 million. The solicitation will be issued for 10 calendar days. The anticipated contract period will be five (5) years. This notice is not a request for competitive offers. All questions must be submitted in writing to the issuing office via email at robert.blasko@va.gov and charles.holmes@va.gov. Telephone calls will not be accepted. The VA reserves the right to use only Federal Business Opportunities (www.fbo.gov), via the internet, to provide notification of any amendments to this notice and the subsequent solicitation. It is the contractor s responsibility to view FBO daily for any amendments to this notice and the solicitation.

The VA estimates that the solicitation and related amendments will be posted on Federal Business Opportunities (www.fbo.gov) on or around 9/3/2019. Offerors are required to submit offers via email to robert.blasko@va.gov and charles.holmes@va.gov.

Any responsible Service Disabled Veteran Owned Small Business who has been verified as such through the Vets First Verification Program may submit an offer upon release of the solicitation.

All Offerors must be registered in the System for Award Management (SAM) database prior to award of a contract, this can be found at https://www.sam.gov/SAM/. Additionally, Service Disabled Veteran Owned Small Businesses must be registered and CVE verified in the U.S. Department of Veterans Affairs, Office of Small and Disadvantaged Business Utilization Vendor Information Pages registry at https://www.vip.vetbiz.va.gov/.

DISCLAIMER

This Pre-Solicitation notice is issued solely for information and planning purposes only and does not constitute a solicitation. The solicitation number will be 36C77619R0010. This advertisement does not commit the Government to award a contract.  All inquiries regarding this requirement must be sent electronically to Contract Specialist Robert Blasko at robert.blasko@va.gov and Contracting Officer Charles E. Holmes, Jr., charles.holmes@va.gov.

The Performance Work Statement (PWS) has been attached to this notice to afford potential Offerors an opportunity to become familiar with it prior to solicitation issuance. The PWS may change prior to any official solicitation release; therefore, all potential Offerors are advised to carefully review all documents prior to submitting a proposal.

Contracting Office Address:

Department of Veterans Affairs

Program Contract Activity Central

6150 Oak Tree Blvd Suite 300

Independence, OH 44131