Sources Sought Notice Customer Care Agreement Extension for Audio-Visual System installed in Ike Hall Café at the United States Military Academy

Sources Sought Notice Customer Care Agreement Extension for Audio-Visual System installed in Ike Hall Café at the United States Military Academy

Reference Number – W16W710012271741

THIS IS A Sources Sought Notice ONLY.  The U.S. Government desires to procure an extended Customer Care Agreement for the Audio-Visual System that was installed in Ike Hall Café at the United States Military Academy - West Point, NY on a small business set-aside basis, provided 2 or more qualified small businesses respond to this sources sought notice with information sufficient to support a set-aside.  Be advised that the U.S. Government will not be able to set aside this requirement if 2 or more small businesses do not respond with information to support the set-aside.  We encourage all small businesses, in all socioeconomic categories (including, 8(a) Business Development Program, Small Disadvantage Business, Historically Underutilized Business Zone, Service-Disabled Veteran-Owned, Women-Owned Small Business concerns), to identify their capabilities in meeting the requirement at a fair market price.

This notice is issued solely for information and planning purposes – it does not constitute a Request for Quote (RFQ)/Invitation for Bid (IFB)/Request for Proposal (RFP) or a promise to issue an RFQ, IFB or RFP in the future.  This notice does not commit the U.S. Government to contract for any supply or service.  Further, the U.S. Government is not seeking quotes, bids or proposals at this time and will not accept unsolicited proposals in response to this sources sought notice.  The U.S. Government will not pay for any information or administrative costs incurred in response to this notice. Submittals will not be returned to the responder.  Not responding to this notice does not preclude participation in any future RFQ or IFB or RFP, if any is issued.  If a solicitation is released, it will be synopsized on the Governmentwide Point of Entry.  It is the responsibility of potential offerors to monitor the Governmentwide Point of Entry for additional information pertaining to this requirement.  The anticipated NAICS code(s) is: 334310, Audio and Video Equipment Manufacturing with a size standard of 750 employees.

A continuing need is anticipated for an extended Customer Care Agreement for the Audio-Visual System that was installed in Ike Hall Café at the United States Military Academy - West Point, NY at the United States Military Academy - West Point, NY.

LOCATION OF WORK: Building 655- Eisenhower Hall, 3rd Floor IKE Café, Audio Visual System

Background. This will extend the customer care contract with Audio Video Corporation that installed the system in Ike Hall Café.

Place of Performance/Hours of Operation. Eisenhower Hall (0830-1600)

Period of Performance. 07/01/25 – 07/01/26

TASKS: All standard manufacturer's equipment warranties will be applied. The contractor will provide 24 hour service and technical support through a Certified Full Service Facility. This extended Customer Care Service agreement as service either in shop, on site and remote diagnostic assistance.

In response to this sources sought, please provide:

1.  Name of the firm, point of contact, phone number, email address, DUNS number, CAGE code, a statement regarding small business status (including small business type(s)/certifications(s) such as SDB, 8(a), HUBZone, SDVOSB, WOSB, etc.) and the corresponding NAICS code.

2.  Identify whether your firm is interested in competing for this requirement as a prime contractor or not.  Identify subcontracting, joint ventures or teaming arrangement that will be pursued, if any.

3.  Information in sufficient detail regarding previous experience (indicate whether as a prime contractor or subcontractor) on similar requirements (include size, scope, complexity, timeframe, government or commercial), pertinent certifications, etc., that will facilitate making a capability determination. 

4.  Information to help determine if the requirement item is commercially available, including pricing information, basis for the pricing information (e.g., market pricing, catalog pricing), delivery schedules, customary terms and conditions, warranties, etc.

5.  Identify how the Army can best structure these contract requirements to facilitate competition by and among small business concerns.

6.  Identify any condition or action that may be having the effect of unnecessarily restricting competition with respect to this acquisition.  Please contact the MICC Advocate for Competition, Dennis Cook, at dennis.j.cook8.civ@army.mil if you believe that this action is unreasonably restricting competition.  Include the subject of the acquisition, this announcement, and the MICC POC information from the FedBizOpps notice.  Provide the specific aspects that unreasonably restrict competition and the rationale for such conclusion.

7.  Recommendations to improve the approach/specifications/draft PWS/PRS to acquiring the identified items/services.