Request for Quote for Telesitter Patient Monitoring System

The Department of Veterans Affairs Veterans Health Administration (Veterans Integrated Service Network 7) is seeking quotes for the installation and configuration of an intelligent video monitoring (telesitter) patient monitoring system designed to prevent patient falls and enhance safety. The system must include approximately 179-192 video cameras for patient rooms, 13 mobile cart systems, virtual servers, nursing monitoring stations, and associated hardware configured as a turnkey solution. Key technical requirements mandate HIPAA compliance, privacy mode functionality, motion detection software for fall prediction, infrared capabilities, two-way audio, multiple language support, no image retention, and 24/7 U.S.-based customer support. The system must support monitoring of up to 40 patients per device and include quarterly software updates, security updates, on-site support, clinical consultation, and training services. The solicitation deadline for questions is November 13, 2025 at 12:00 PM EST, and all quotes must be submitted electronically to jeremy.calligan@va.gov by November 19, 2025 at 12:00 PM EST.

This is a 100% small business set-aside contract with no identified incumbent contractors. The contract structure includes a 12-month base period beginning December 1, 2025, with four optional renewal years extending through November 30, 2030, for a potential five-year contract period. The contractor must provide installation and activation of all systems within six months of award, which aligns with the base period start date. The work will be performed at two Georgia locations: the Atlanta VA Medical Center (1670 Clairmont Road, Decatur, GA 30033) and Trinka Davis Veterans Village (180 Martin Drive, Carrollton, GA). The contract includes a lifetime equipment replacement warranty and represents a significant opportunity for qualified small businesses in the communications equipment and healthcare IT services sectors.