Region IX Emergency Medical Membership Access

FEMA's Office of the Chief Procurement Officer is soliciting quotes under Solicitation 70FB8027Q0000001 for emergency medical membership access and medical evacuation services for FEMA personnel in Region IX, with questions due November 13, 2026, at 1:00 p.m. ET and quotes due December 14, 2026, at 1:00 p.m. ET. The procurement is full and open with no set-aside, and it will award a single-award IDIQ. The posted Due Date field reads December 4, 2026, which conflicts with the December 14 deadline in the solicitation text and pricing template.

Performance covers Guam, American Samoa, and the Commonwealth of the Northern Mariana Islands across five geographic zones, including routes from Guam/CNMI and American Samoa to Hawaii and the CONUS West Coast. The solicitation describes the acquisition as within the Pacific Islands and/or territories, excluding Hawaii. The base period is 12 months with four optional 12-month periods. The guaranteed minimum is $12,500, and the not-to-exceed ceiling is $2.1 million across all periods. Services support up to 15 covered FEMA personnel per membership year, with an anticipated average trip length of 30 days.

Required services include 24/7 assistance center access, clinical intake and triage, medical case management, ground and fixed-wing air ambulance (standard and critical care), commercial medical escort, specialty medical transport, companion travel when authorized, and legal referrals. Line items are firm-fixed-price, time-and-material, and cost-reimbursable. Fuel and pre-approved other direct costs are reimbursable at actual usage and receipts. The pricing template is populated at $0.00 and requires vendor completion.

Distinctive requirements include medical liability insurance per FAR 52.237-7, with coverage amounts set at task order level; Service Contract Act Wage Determination 2015-5693 (Revision 29, effective August 27, 2026); incident reporting within 1 hour for personally identifiable information incidents; Controlled Unclassified Information protection; and certification of data sanitization at contract conclusion. Large business offerors must submit a subcontracting plan under FAR 52.219-9(d), Alternate II.

Evaluation factors are listed in descending order of importance, with non-price factors weighted more heavily than price: (1) Corporate Experience in the Pacific Islands (5 pages), (2) Past Performance with up to three references from the prior three years (5 pages), (3) Technical Approach and Understanding of Contract Requirements (15 pages), (4) Scenario Response (5 pages), and (5) Small Business Participation. The technical volume is limited to 30 pages total. The Demonstrated Prior Experience Questionnaire (Attachment J-2) is limited to five pages in Times New Roman 11-point font, with one questionnaire per prime/sub team combination.

The notice names Keturah Stroy as Contracting Officer, while the RFQ document summary names Demetria Carter (Demetria.Carter@fema.dhs.gov; 202-702-5180).