70FB8027Q00000001.pdf

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Region IX Emergency Medical Membership Access
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70FB8027Q00000001
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FEMA Region IX Emergency Medical Membership Access - Request for Quote

This is a Request for Quote (RFQ) 70FB8027Q0000001 issued by the Federal Emergency Management Agency (FEMA) for an Indefinite Quantity Indefinite Delivery (IDIQ) contract to provide annual emergency medical membership services for FEMA personnel assigned to Region IX Pacific Territories, specifically Guam, American Samoa, and the Commonwealth of the Northern Mariana Islands. The contractor shall provide 24/7 emergency medical membership access, assistance center services, clinical intake, medical triage, medical case management, mission coordination, medical escort coordination, ambulance services (ground and fixed-wing air), specialty medical transport support, specialty medical equipment, companion travel coordination, legal referrals, readiness validation, and related support services. The contract structure includes Firm Fixed Price (FFP), Time-and-Material (T&M), and Cost Reimbursable (CR) line items based on task order requirements. The guaranteed minimum is $12,500, with a Not-to-Exceed ceiling of $2.1 million across the base period (12 months) and four optional 12-month periods. Services may be performed in five geographic zones: Guam; Guam/CNMI to Hawaii; Guam/CNMI to CONUS West Coast; American Samoa to Hawaii; and American Samoa to CONUS West Coast. Fuel and pre-approved Other Direct Costs are reimbursable based on actual usage and receipts.

Evaluation criteria are listed in descending order of importance with non-price factors valued more heavily than price: (1) Corporate Experience in the Pacific Islands (5 pages maximum), (2) Past Performance with up to three references from the prior three years (5 pages maximum), (3) Technical Approach and Understanding of Contract Requirements (15 pages maximum), (4) Scenario Response demonstrating medical emergency response procedures (5 pages maximum), and (5) Small Business Participation with a subcontracting plan required for large business offerors per RFO 52.219-9(d), Alternate II. The technical quote volume is limited to 30 pages total. Offers must be submitted electronically in PDF or Office formats by the closing date specified in the solicitation. The Contracting Officer is Demetria Carter (Demetria.Carter@fema.dhs.gov; 202-702-5180), with the Contracting Officer's Representative to be assigned post-award. The contract includes Service Contract Act wage determinations applicable to performance locations and requires medical liability insurance per FAR 52.237-7, with coverage amounts to be specified at task order level.

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Federal Emergency Management Agency (FEMA)

Region IX Emergency Medical Membership Access

Request for Quote 70FB8027Q0000001

SECTION A – STANDARD FORM SF -33

SECTION B – SUPPLIES OR SERVICES & PRICES/COSTS

B.1 DESCRIPTION

The Department of Homeland Security (DHS), Federal Emergency Management Agency (FEMA), Region IX

Pacific Territories, specifically Guam, American Samoa, and the Commonwealth of the Northern Mariana Islands

(CNMI) has a requirement for Annual Medical Membership Services. The Contractor shall provide emergency medical membership/access, 24/7 assistance center access, clinical intake, initial triage, medical case management, mission coordination, commercial medical escort coordination, ground ambulance coordination, fixed-wing air ambulance coordination and/or performance, specialty medical transport team support, specialty medical equipment, companion travel coordination, legal referral coordination, readiness validation, reporting, and related support services for covered FEMA personnel on official work-related assignment in specific Region IX Pacific

Territories.

B.2 CONTRACT TYPE

This is a single award Indefinite Quantity Indefinite Delivery (IDIQ) contract, individual task orders may issued under this contract with Firm Fixed Price (FFP), Time-and-Material (T&M), and Cost Reimbursable (CR) line items based on the requirements of the task order. Task Orders shall be issued in accordance with section G.4 entitled “Task Order Procedures”. The Government shall not issue, and the Contractor shall not accept Task Orders under this IDIQ Contract for the procurement of services that are not within scope of the requirement as clearly described in Section C.

B.3 MINIMUM AND MAXIMUM AMOUNT

The guaranteed minimum for all contracts awarded under this solicitation is $12,500.00. The minimum Guarantee is subject to availability of funds per FAR 52.232-18. The Not to Exceed ceiling for all contracts awarded under this solicitation is $2.1 million inclusive of the base period and all option periods. With respect to the maximum quantity of services, the total amount of services ordered under this IDIQ contract shall not exceed the total productive capacity of all vendors under this contract.

B.4 SERVICE CONTRACT ACT WAGE DETERMINATIONS

The task orders may be subject to the Department of Labor (DOL) Service Contract Act. The Contractor shall utilize the wage determination applicable to the performance location specified within the task order.

B.5 FUEL

Fuel shall be a cost-reimbursement CLIN included on task orders as applicable. Cost will be based on actual usage as shown by receipts of purchase and mileage logs.

B.6 OTHER DIRECT COSTS

Other Direct Costs (ODCs) shall be cost-reimbursement CLINs included on task orders as applicable. All ODCs shall be pre-approved by the Contracting Officer (CO) and the Contracting Officer Representative (COR) approval shall be in accordance with Section 5.1 of the Statement of Work. Cost reimbursements will be based on actual expenses, as shown by receipts.

B.7 AUTHORIZATIONS FOR WORK Only a FEMA authorized Contracting Officer (CO) can issue Task

Orders under this contract. FEMA will only pay for work authorized by a CO.

B.8 PRICING SCHEDULE

The pricing schedule for this contract can be found in Attachment J-3 Pricing Table.

END OF SECTION B

SECTION C – DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

See Attachment J-1 Statement of Work

END OF SECTION C

SECTION D PACKAGING AND MARKING

[This page is intentionally left blank.]

END OF SECTION D

SECTION E – INSPECTION AND ACCEPTANCE

E.1 CONTRACT CLAUSES INCORPORATED BY REFERENCE

The following contract clauses pertinent to this section are hereby incorporated by reference (by Citation

Number, Title, and Date) in accordance with the clause at FAR "52.252-2 CLAUSES INCORPORATED

BY REFERENCE" in Section I of this contract. Also, the full text of a clause may be accessed electronically at these address (es): https://www.acquisition.gov/far-overhaul.

NO. TITLE

52.246-4 INSPECTION OF SERVICES – FIXED PRICE. (AUG 1996)

52.246-6 INSPECTION – TIME AND MATERIAL AND LABOR. (MAY 2001)

E2. ACCEPTANCE

Acceptance for all work and effort under this Contract shall be accomplished by the CO, the COR, or any other duly authorized Government representative. Inspection and Acceptance will be determined upon each Order and the deliverables of each Order.

The basis for acceptance shall follow the requirements set forth in Attachment J-1 Statement of Work, the terms and conditions of this contract, and other terms and conditions specified at the Task Order level. Services and/or deliverable items rejected shall be corrected in accordance with the applicable clauses.

Reports, documents, and narrative type deliverables will be accepted when all discrepancies, errors or other deficiencies identified in writing by the government have been corrected.

Non-conforming products or services will be rejected or revised as directed by the Task Order CO or COR as specified in Section C. Unless otherwise agreed by the parties, deficiencies will be corrected within five (5) business days of the rejection notice. If the deficiencies cannot be corrected within the specified period, the

Contractor will immediately notify the Task Order Contracting Officer of the reason for the delay and provide a proposed corrective action plan within two (2) business days.

END OF SECTION E

http://www.acquisition.gov/far

SECTION F – DELIVERIES OR PERFORMANCE

F.1 CONTRACT CLAUSES INCORPORATED BY REFERENCE

The following contract clauses pertinent to this section are hereby incorporated by reference (by Citation

Number, Title, and Date) in accordance with the clause at FAR "52.252-2 CLAUSES INCORPORATED

BY REFERENCE" in Section I of this contract. Also, the full text of a clause may be accessed electronically at these address (es): https://www.acquisition.gov/far-overhaul.

52.242-15 STOP-WORK ORDER (AUG 1989)

F.2 PRINCIPAL PLACE OF PERFORMANCE

Readiness services shall be performed at Contractor’s facility. Orders will designate the exact locations for other services to be provided.

The efforts required under this requirement may also be performed in the following Zones:

Zone 1: includes Guam

Zone 2: Zone 2 Guam/CNMI to Hawaii

Zone 3: Guam/CNMI to CONUS West Coast (Arizona, California, Nevada, Including 153 Area Tribes)

Zone 4: America Samoa to Hawaii

Zone 5: America Samoa to CONUS West Cost (Arizona, California, Nevada, Including 153 Area Tribes)

The Contractor may be requested to provide support in areas outside of the awarded zone(s). Such requests will be priced at the time of the request.

F.3 PERIOD OF PERFORMANCEs

The contract shall be a period of one (1) 12-month base year and four (4) 12-month periods to be exercised upon written notification from the Contracting Officer. The period of performance for the Orders shall be specified in each Order. All Orders placed prior to the expiration date of the contract shall remain in full force and effect until the specified expiration date of each Order.

F.4 REPORTS

F.5 DELIVERABLES

IDIQ Contract Deliverables are listed and described in Attachment J-1 Statement of Work. All applicable orders deliverables, and schedule completion of work to be performed will be specified in orders issued under this IDIQ contract, as applicable.

END OF SECTION F

http://www.acquisition.gov/far

SECTION G – CONTRACT ADMINISTRATION DATA

G.1 IDENTIFICATION OF GOVERNMENT OFFICIALS

The Government Officials assigned to this award are as follows:

Contracting Officer (CO)

Name: Demetria Carter

Email: Demetria.Carter@fema.dhs.gov

Phone Number: (202) 702-5180

Contracting Officer’s Representative (COR)

Name: TBD

Email:

Phone Number:

G.2 CONTRACT ADMINISTRATION

G.2.1 CONTRACT/IDIQ CONTRACTING OFFICER

The IDIQ Contracting Officer is the only individual who has the authority on behalf of the

Government, among other things, to take the following actions under the contract:

(a) Assign additional work within the general scope of the contract.

(b) Issue a change in accordance with the clause entitled Changes.

(c) Change the cost or price of the contract.

(d) Change any of the terms, conditions, specifications, or services required by the contract.

(e) Accept non-conforming work.

(f) Waive any requirement of the contract.

G.2.2 CONTRACT/IDIQ CONTRACTING OFFICER’S REPRESENTATIVE

(a) The performance of the work under this contract shall be subject to the surveillance and written technical direction of the Contracting Officer’s Representative (COR), who shall be specifically appointed by the Contracting Officer in writing. Technical direction is defined as a directive to the

Contractor which approves approaches, solutions, designs, or refinements; fills in details or otherwise completes the general description of work of documentation items; shifts emphasis among work areas or tasks; or otherwise furnishes guidance to the Contractor. Technical direction includes the process of conducting inquiries, requesting studies, or transmitting information or advice by the COR, regarding matters within the general tasks and requirements in Section C of this contract.

(b) The COR does not have the authority to, and shall not, issue any technical direction which.

(1) Constitutes an assignment of additional work outside the Task Order or contract Statement of Work.

(2) Constitutes a change as defined in the contract clause entitled “Changes”.

(3) In any manner causes an increase or decrease in the total estimated contract or Task Order cost, the fixed fee (if any), or the time required for contract performance.

(4) Changes any of the expressed terms, conditions, or specifications of the contract or Task Order; or

(5) Interferes with the Contractor’s right to perform the specifications of the contract or Task Order.

(c) All technical directions shall be issued in writing by the COR.

(d) The Contractor shall proceed promptly with the performance of technical directions duly issued by the COR in the manner described by this clause and within his/her authority under the provisions of this clause. Any instruction or direction by the COR which falls within one, or more, of the categories defined in (b)(1) through (5) above, shall cause the Contractor to notify the Contracting

Officer in writing one (1) working day after receipt of any such instruction or direction and shall request the Contracting Officer to modify the contract accordingly. Upon receiving the notification from the Contractor, the Contracting Officer shall either issue an appropriate contract modification within a reasonable time or advise the Contractor in writing within two (2) days after receipt of the

Contractor’s Letter that:

(1) The technical direction is rescinded in its entirety.

(2) The technical direction is within the scope of the contract, does not constitute a change under the

“Changes” clause of the contract and that the Contractor should continue with the performance of the technical direction.

(e) A failure of the Contractor and Contracting Officer to agree that the technical direction is within the scope of the contract, or a failure to agree upon the contract action to be taken with respect thereto shall be subject to the provisions of the “Disputes” clause of this contract.

(f) Any action(s) taken by the Contractor in response to any direction given by any person other than the

Contracting Officer or the Project Officer whom the Contracting Officer shall appoint shall be at the

Contractor’s risk.

G.2.3 TASK ORDER CONTRACTING OFFICERS

(a) Each Task Order will be issued in writing and signed by a warranted Contracting Officer. All warranted DHS/FEMA Contracting Officers COs are considered task order level CO’s. In addition to the authority of FAR 52.243-1 “Changes – Fixed Price” and FAR 52.243-3 “Changes – Time-and-

Materials or Labor Hours” as appropriate, Task Order Contracting Officers may negotiate additional terms and conditions to Task Orders at their discretion, but they do not have the authority to change or include terms and conditions that conflict with those established at the IDIQ contract level.

(b) The Task Order CO shall be responsible for:

1. Ensuring that Task Orders are within the scope of the IDIQ;

2. Administration and final closeout of task orders;

3. Performing inspection and acceptance or rejection of the services provided by the

Contractor;

4. Reporting contractor performance on the Task Order in accordance with FAR Subpart

42.15, Contractor Performance Information;

5. Approving or withholding payments, or authorizing partial payment of invoices.

Task order COs may designate individual task orders Level CORs that will be responsible for the day-to-day coordination of that task order. The COR for each Task Order will be appointed by the task order CO through a written designation. A copy of the letter of appointment with specific duties and responsibilities will be provided to the Contractor.

G.3 INVOICING INSTRUCTIONS

G.3.1 Invoice Procedures:

The contractor shall submit an invoice(s) upon delivery and acceptance of all supplies or services as specified in the Price/Cost Schedule.

Contractors shall submit vouchers electronically in pdf format to the FEMA Finance Center at

FEMA-Finance-Vendor-Payments@fema.dhs.gov, AND

Contractors shall also submit an electronic pdf copy to FEMA COR or program person if a COR is not designated at their email address. The submission of vouchers electronically will reduce correspondence and other causes for delay to a minimum and will facilitate prompt payment to the

Contractor. Paper vouchers mailed to the finance center will not be processed for payment. If the

Contractor is unable to submit a payment request in electronic form, the contractor shall submit the payment request using a method mutually agreed to by the Contractor, the Contracting Officer, and the payment office.

Invoices shall be submitted as follows: Contractors shall use Standard Form (SF) 1034 (Public Voucher for Purchases and Services Other Than Personal) and SF 1035 (Continuation Sheet) when requesting payment for supplies or services rendered. Both forms are located at http://www.gsa.gov/portal/forms/type/SF. Suitable self-designed forms (contractor invoice forms) may be submitted instead of the SF 1035 as long as they contain the information required.

The voucher must provide a description of the supplies or services, by line item (if applicable), quantity, unit price, and total amount. The item description, unit of measure, and unit price must match those specified in the contract. Invoices that do not match the line item pricing in the contract will be considered improper and will be returned to the Contractor. The Contractor shall not be paid more frequently than on a monthly basis.

SF 1034 and 1035 Instructions:

SF 1034 – Public Voucher for Purchases and Services Other than Personal

The information which a Contractor is required to submit in its Standard Form 1034 is set forth as follows:

(1) U.S. Department, Bureau, or establishment and location insert the names and address of the servicing finance office unless the contract specifically provides otherwise.

(2) Date Voucher Prepared - insert date on which the public voucher is prepared and submitted.

(3) Contract/Delivery Order Number and Date - insert the number and date of the contract and delivery order, if applicable, under which reimbursement is claimed.

(4) Requisition Number and Date - leave blank.

(5) Voucher Number - insert the appropriate serial number of the voucher. A separate series of consecutive numbers, beginning with Number 1, shall be used by the Contractor for each new contract. When an original voucher was submitted, but not paid in full because of suspended costs, resubmission vouchers should be submitted in a separate invoice showing the original voucher number and designated with the letter

"R" as the last character of the number. If there is more than one resubmission, use the appropriate suffix (R2, R3, etc.)

mailto:FEMA-Finance-Vendor-Payments@fema.dhs.gov, http://www.gsa.gov/portal/forms/type/SF

(6) Schedule Number; Paid By; Date Invoice Received - leave blank.

(7) Discount Terms - enter terms of discount, if applicable.

(8) Payee's Account Number - this space may be used by the Contractor to record the account or job number(s) assigned to the contract or may be left blank.

(9) Payee's Name and Address - show the name of the Contractor exactly as it appears in the contract and its correct address, except when an assignment has been made by the Contractor, or the right to receive payment has been restricted, as in the case of an advance account. When the right to receive payment is restricted, the type of information to be shown in this space shall be furnished by the CO.

(10) Shipped From; To; Weight Government B/L Number - insert for supply contracts.

(11) Date of Delivery or Service - show the month, day and year, beginning and ending dates of supplies or services delivered.

(12) Articles and Services - insert the following: "For detail, see Standard Form 1035" OR

“For detail, see contractor invoice form”.

(13) Type the following certification, signed by an authorized official, on the face of the Standard Form 1034.

"I certify that all payments requested are for appropriate purposes and in accordance with the agreements set forth in the contract."

(Name of Official) (Title)

(14) Amount - insert the amount claimed for the period indicated in (11) above. This amount should be transferred from the total per the SF 1035 Continuation Sheet or contractor invoice form.

SF 1035 – Continuation Sheet

The SF 1035 will be used to identify the specific item description, quantities, unit of measure, and prices for each category of deliverable item or service. Suitable self-designed forms (contractor invoice form) may be submitted instead of the SF 1035 as long as they contain the information required.

The information which a contractor is required to submit in its Standard Form 1035 is set forth as follows:

U.S. Department, Bureau, or Establishment - insert the name and address of the servicing finance office.

Voucher Number - insert the voucher number as shown on the Standard Form 1034.

Schedule Number - leave blank.

Sheet Number - insert the sheet number if more than one sheet is used in numerical sequence. Use as many sheets as necessary to show the information required.

Number and Date of Order - insert payee's name and address as in the Standard Form 1034. Articles or Services - insert the contract number as in the Standard Form 1034, and description. Quantity; Unit

Price – insert for supply contracts.

Amount - insert the total quantities contract value, and amount and type of fee payable (as applicable).

A summary of claimed current and cumulative goods and services delivered and accepted to date. -

Invoices shall include an itemization of all goods and services delivered and accepted for the period by item and by CLIN. Each invoice shall include sufficient detail to identify goods and services as compared.

ELECTRONIC FUNDS TRANSFER (EFT) INFORMATION

1. To receive payment, the contractor shall submit their EFT information to the

Government. EFT information may be submitted by EFT form, through System for Award Management

(SAM), or on invoice. Failure to provide the EFT information or failure to notify the Government of changes to this EFT information may result in delays in payments and/or rejection of the invoice in accordance with the Prompt Payment clause of this contract. EFT forms may be submitted directly the

FEMA Finance Center at FEMA-finance-recordsmaintenance@fema.dhs.gov or to the Contracting

Office.

2. If submitting EFT information on invoice/voucher, the following EFT information should be submitted:

(a) Routing Transit Number (RTN) – The contractor shall provide the current 9-digit RTN of the payee's bank

(b) Payee's account number

(c) Contractor's Tax Identification Number (TIN)

(The EFT information submitted must be that of the contractor unless there is an official Assignment of

Claims on file with the payment office.)

If at any time during the term of this contract, the contractor changes any EFT information, (i.e. financial agent, RTN, account number, etc.) the new EFT information must replace the old EFT information on subsequent invoices submitted under this contract, through SAM, or by submission of a new EFT form.

G.4 TASK ORDER PROCEDURES

One or more task orders may be issued during the period of performance of this contract.

(a) General

Task Order(s) will be issued to fund, acquire, and authorize services under this IDIQ. All Task Order terms and conditions apply to Task Orders. Task Orders will specify the exact nature of the services to be provided and authorizes work to be performed by the contractor. Only services authorized by Task Orders shall be provided under this IDIQ.

It is intended that fixed price and time & material type Task Orders will be issued for performance under this IDIQ. Fixed price and time & material orders may be of any value subject to the IDIQ ceiling set forth in section B.3.

The IDIQ holder shall be fully prepared and able to furnish all the necessary qualified personnel, materials, facilities, and management resources to furnish the services set forth in the SOW within the terms specified and at the price(s) stated. All task orders will be issued and modified at the established IDIQ rates within the base any all subsequent option periods.

mailto:FEMA-finance-recordsmaintenance@fema.dhs.gov

(b) Request for Task Order Proposal (TOPR)

The CO may issue a task order request in the form of a request for task order proposal. Each request may include, as applicable:

1. A statement of work;

2. Applicable performance standards, deliverables, and acceptance criteria;

3. The period and place of performance;

4. Security, privacy, records-management, or other task-specific requirements;

5. Contract line item numbers, estimated quantities, and funding information;

6. Proposal preparation instructions;

7. Basis of Award;

8. Due date and submission instructions; and

9. Any other terms, conditions, or special requirements applicable to the task order.

(c) Issuance of Task Orders

The Government will order any services to be furnished under this IDIQ contract by issuing Task Orders from the effective date of the IDIQ contract through the expiration date of the IDIQ contract.

COs may directly place Task Orders under the IDIQ contract to obtain in-scope services. Ordering offices will be responsible for the issuance, administration, payment, and closeout of their Task Orders. All orders are subject to the terms and conditions of this IDIQ contract. In the event of conflict between an awarded

Task Order and this IDIQ contract, the IDIQ contract shall prevail.

Under no circumstances, will a Task Order change the requirements of the IDIQ contract. Should the IDIQ contract require such a change, specific approval must first be obtained from the IDIQ contract CO.

Issued Task Orders will identify the services required, provide specific requirements details (including the schedule for all deliverables) and activate performance.

(d) Modification of Orders

Task orders may be modified by the contracting officer on a bilateral basis through a mutual agreement of the parties in accordance with RFO 43.203(a) or the contracting officer may issue unilateral modifications in accordance with RFO 43.203(b). A FEMA contracting officer is the only Government representative authorized to modify task orders.

(e) Termination of Orders

The Government may terminate any task order upon written notice from the contracting officer for the

Government’s convenience or cause. Upon termination, the contractor shall deliver to the Government, all documents, specifications, plans, and other materials produced by or provided to the contractor as of the date of the termination, as well as documentation for all products designed or developed by the contractor in connection with performing the work under the task order.

(g) Nonpayment for Additional Work

Any additional supplies and/or services or change to the work specified herein, or as contained in any individual task orders which may be performed by the contractor, either of his/her own volition or at the request/direction of an individual other than the duly authorized Contracting Officer are not authorized and will not be paid. Only the duly appointed Contracting Officer is authorized to change the specifications, terms & conditions, or the task orders issued under this IDIQ.

END OF SECTION G

SECTION H – SPECIAL CONTRACT REQUIREMENTS

H.1 SUBCONTRACTING PLAN AND GOALS

The Small Business Subcontracting Plan (Attachment X) must be compliant with RFO Clause 52.219-9 Small Business

Subcontracting Plan, Alternate II. (OCT 2025) (Deviation 26-03). The Small Business Subcontracting Plan, dated

(provided at time of award), is attached hereto and made a part of this contract. Failure of any Contractor or subcontractor to comply in good faith with RFO Clause 52.219-8 Utilization of Small Business Concerns. (OCT 2025) (DEVIATION

26-03), incorporated in this contract, and the attached Subcontracting Plan will be material breach of such contract or subcontract and subject to the remedies reserved to the Government under FAR Clause 52.219-16 Liquidated Damages-

Subcontracting Plan (OCT 2025) (DEVIATION 26-03).

H.2 RELEASE, PUBLICATION AND USE OF GOVERNMENT FURNISHED DATA

No contractor shall have the right to use, release to others, reproduce, distribute, or publish any government furnished data first produced or specifically used by the contractor in the performance of this contract with prior written permissions from FEMA.

H.3 INTERPRETATION OF CONTRACT REQUIREMENTS

No interpretation of any provisions of the contract, including applicable specifications, shall be binding on FEMA unless furnished or agreed to in writing by the CO.

H.4 CORRESPONDENCE PROCEDURES

To promote timely and effective administration, correspondence (except for vouchers submitted under the contract) shall be subject to the following procedures:

(a) Technical correspondence (where technical issues relating to compliance with TO specifications are involved) shall be addressed to the Contracting Officer Representative (COR) with information copies to the CO/Contract

Specialist (CS).

(b) All other correspondence (that which proposes or otherwise involves waivers, deviations or modifications to the requirements, terms or conditions of the contract) shall be addressed to the CO/CS with a copy to the COR.

H.5 USE OF FEMA NAME OR CONTRATUAL RELATIONSHIP IN ADVERTISING

The Contractor agrees not to refer to awards from or contracts with FEMA in commercial advertising in such a manner as to state or imply that the product or service provided is endorsed or preferred by FEMA or is superior to other products or services. The Contractor also agrees not to distribute or release any information which states or implies that FEMA endorses, uses, or distributes the Contractor's product or service.

H.6 FEDERAL HOLIDAYS

The following days are considered Federal holidays and will be observed by the Contractors) in performance of work under each task order.

January 01 New Period’s Day

3rd Monday in January Birthday of Martin Luther King, Jr.

3rd Monday in February Washington’s Birthday

Last Monday in May Memorial Day

June 19 Juneteenth National Independence Day

July 04 Independence Day

1st Monday in September Labor Day

2nd Monday in October Columbus Day

November 11 Veterans Day

4th Thursday in November Thanksgiving Day

December 25 Christmas Day

If any of the above holidays falls on a Saturday, then the preceding Friday is the holiday. If any of the above holidays falls on a Sunday, then the following Monday is the holiday.

In addition to the days designated above as holidays, the Government observes the following as non-working days:

• Any other day designated by Federal Statute

• Any day designated by Executive Order

• Any other day designated by the President’s Proclamation

Contractor personnel shall work in accordance with the Government’s designated holiday schedule unless otherwise stated specifically in the task order.

NOTE: Additional non-working days are sometimes authorized, but these are regional in nature (e.g., Inauguration Day in Washington, DC) and not included as Federal holidays for the purposes of this contract.

H.7 HOLD HARMLESS AND IMDENIFICAITON

The Contractor shall save, hold harmless, and indemnify the Government against any and all liability, claims, and costs of whatever kind or nature for injury to or death of any person or persons, and for loss, destruction, or damage to any property (including electronic storage areas), occurring in connection with or in any way incident to or arising out of the occupancy, use, service, operations, or performance of work under the terms of this contract, resulting in whole or in part from the willful, negligent, or careless acts or omissions of the Contractor, its subcontractors, or any employee, agent, or representative of the Contractor or its subcontractors.

END OF SECTION H

SECTION I – CONTRACT CLAUSES

FAR 52.252-2 CLAUSES INCORPORATED BY REFERENCE. (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es): https://www.acquisition.gov/far-overhaul

52.203-3 GRATUTIES. (APR 1984)

52.203-6

RESTRICTIONS ON SUBCONTRACTOR SALES TO THE GOVERNMENT. ALTERNATE I.

(JUN 2020)

52.203-17 CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS. (NOV 2023)

52.203-19

PROHIBITION ON REQUIRING CERTAIN INTERNAL CONFIDENTIALITY AGREEMENTS

OR STATEMENTS. (JAN 2017)

52.204-13

SYSTEM FOR AWARD MANAGEMENT MAINTENANCE. (AUG 2025) (DEVIATION 25-19)

52.204-9

PERSONAL IDENTITY VERIFICATION OF CONTRACTOR PERSONNEL. (JAN 2011)

52.204-15

SERVICE CONTRACT REPORTING REQUIREMENTS FOR INDEFINITE-DELIVERY

CONTRACTS. (AUG 2025) (DEVIATION 25-19)

52.204-19

INCORPATION BY REFERENCE OF REPRESENTATIONS AND CERTIFICATIONS. (DEC

2014)

52.209-6

PROTECTING THE GOVERNMENT'S INTEREST WHEN SUBCONTRACTING WITH

CONTRACTORS DEBARRED, SUSPENDED, PROPOSED FOR DEBARMENT, OR

VOLUNTARILY EXCLUDED. (NOV 2025) (DEVIATION 25-27)

52.209-9

UPDATES OF PUBLICLY AVAILABLE INFORMATION REGARDING RESPONSIBILITY

MATTERS. (NOV 2025) (DEVIATION 25-27)

52.209-10

PROHIBITION ON CONTRACTING WITH INVERTED DOMESTIC CORPORATIONS. (NOV

2025) (DEVIATION 25-27)

52.219-8

UTILIZATION OF SMALL BUSINESS CONCERNS. (OCT 2025) (DEVIATION 26-03)

52.219-9

SMALL BUSINESS SUBCONTRACTING PLAN. ALTERNATE II. (OCT 2025) (DEVIATION

26-03)

52.212-4

CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES. ALTERNATE I. (AUG 2025) (DEVIATION 25-21)

52.222-3 CONVICT LABOR. (JUN 2003)

52.222-50 COMBATING HUMAN TRAFFICKING IN PERSONS. (NOV 2021)

52.222-90

ADDRESSING DEI DISCRIMINATION BY FEDERAL CONTRACTORS. (APR 2026)

(DEVIATION 26-10, REV 2)

52.222-41 SERVICE CONTRACT LABOR STANDARDS. (AUG 2018)

52.222-43

FAIR LABOR STANDARDS ACT AND SERVICE CONTRACT LABOR STANDARDS—

PRICE ADJUSTMENT (MULTIPLE YEAR AND OPTION CONTRACTS).

52.222-50 COMBATTING TRAFFICKING IN PERSON. (NOV 2021)

52.223-23 SUSTAINABLE PRODUCTS AND SERVICES. (OCT 2025) (DEVIATION 26-12)

52.224-1 PRIVACY ACT NOTIFICATION. (APR 1984)

52.224-2 PRIVAY ACT. (APR 1984)

52.224-3 PRIVACY TRAINING. ALT I. (JAN 2017) (FAR CLASS DEVIATION 17-03, REV I)

52.226-8

ENCOURAGING CONTRACTOR POLICIES TO BAN TEXT MESSAGING WHILE DRIVING.

(MAY 2024)

52.232-18 AVAILABILITY OF FUNDS. (APR 1984)

FAR 52.216-18 ORDERING (AUG 2020)

(a) Any supplies and services to be furnished under this contract shall be ordered by issuance of delivery orders or task orders by the individuals or activities designated in the Schedule. Such orders may be issued from __TBD________ through TBD [insert dates].

(b) All delivery orders or task orders are subject to the terms and conditions of this contract. In the event of conflict between a delivery order or task order and this contract, the contract shall control.

(c) A delivery order or task order is considered "issued" when—

(1) If sent by mail (includes transmittal by U.S. mail or private delivery service), the Government deposits the order in the mail;

(2) If sent by fax, the Government transmits the order to the Contractor's fax number; or

(3) If sent electronically, the Government either—

(i) Posts a copy of the delivery order or task order to a Government document access system, and notice is sent to the

Contractor; or

52.232-33

PAYMENTS BY ELECTRONIC FUNDS TRANSFER – SYSTEM FOR AWARD

MANAGEMENT. (OCT 2018)

52.233-3 PROTEST AFTER AWARD. (AUG 2025) (DEVIATION 25-25)

52.233-4 APPLICABLE LAW FOR BREACH OF CONTRACT CLAIM. (AUG 2025) (DEVIATION 25-25)

52.237-3 CONTINUITY OF SERVICES. (JAN 1991)

52.240-91

SECURITY PROHIBITIONS AND EXCLUSIONS. (AUG 2025) (DEVIATION 25-23)

52.242-3 PENALTIES FOR UNALLOWABLE COSTS. (OCT 2025) (DEVIATION 26-11)

52.242-13 BANKRUPTCY. (JUL 1995)

52.243-1 CHANGES-FIXED PRICED. ALT I. (JUN 2025) (DEVIATION 25-09)

52.243-1 CHANGES – FIXED PRICE. ALT IV. (JUN 2025) (DEVIATION 25-09)

52.243-3

CHANGES – TIME-AND-MATERIALS OR LABOR HOURS. (JUN 2025) (DEVIATION 25-09)

52.244-6

SUBCONTRACTS FOR COMMERICIAL PRODUCTS AND COMMERCIAL SERVICES. (SEP

2025) (DEVIATION 25-34)

52.252-6 AUTHORIZED DEVIATIONS IN CLAUSES. (NOV 2020)

52.244-6

SUBCONTRACTS FOR COMMERICAL PRODUCTS AND COMMERICAL SERVICES. (SEP

2025) (DEVIATION 25-34)

52.246-25 LIMITATION OF LIABILITY-SERVICES. (FEB 1997)

52.247-21

CONTRACTOR LIABILITY FOR PERSONAL INJURY AND/OR PROPERTY DAMAGE.

(APR 1984)

52.249-2 TERMINATION FOR CONVENIENCE OF THE GOVERNMENT. (FIXED PRICE). (APR 2012)

52.249-6

TERMINATION FOR CONVENIENCE OF THE GOVERNMENT. (COST REIMBURSEMENT).

ALT IV. (MAY 2004)

52.249-8 DEFAULT. (FIXED-PRICE SUPPLY AND SERVICE) (APR 1984)

52.249-8 DEFALUT. ALT I. (APR 1984)

52.249-14 EXCUSABLE DELAYS. (APR 1984)

INFORMATION TECHNOLOGY SECURITY AWARENESS TRAINING. (JULY 2023) (HSAR

CD 15-01, REVISION 1)

(ii) Distributes the delivery order or task order via email to the Contractor's email address.

(d) Orders may be issued by methods other than those enumerated in this clause only if authorized in the contract.

(End of clause)

FAR 52.216-19 ORDER LIMITATIONS. (OCT 1995)

a) Minimum order. When the Government requires supplies or services covered by this contract in an amount of less than

_____________ [insert dollar figure or quantity], the Government is not obligated to purchase, nor is the Contractor obligated to furnish, those supplies or services under the contract.

(b) Maximum order. The Contractor is not obligated to honor-

(1) Any order for a single item in excess of _____________ [insert dollar figure or quantity];

(2) Any order for a combination of items in excess of ______________ [insert dollar figure or quantity]; or

(3) A series of orders from the same ordering office within _____________ days that together call for quantities exceeding the limitation in paragraph (b)(1) or (2) of this section.

(c) If this is a requirements contract (i.e., includes the Requirements clause at subsection 52.216-21 of the Federal

Acquisition Regulation (FAR)), the Government is not required to order a part of any one requirement from the

Contractor if that requirement exceeds the maximum-order limitations in paragraph (b) of this section.

(d) Notwithstanding paragraphs (b) and (c) of this section, the Contractor shall honor any order exceeding the maximum order limitations in paragraph (b), unless that order (or orders) is returned to the ordering office within _____ days after issuance, with written notice stating the Contractor’s intent not to ship the item (or items) called for and the reasons. Upon receiving this notice, the Government may acquire the supplies or services from another source.

FAR 52.216-22 INDEFINITE QUANTITY. (OCT 2025) (DEVIATION 26-04)

(a) This is an indefinite-quantity contract for the supplies or services specified, and effective for the period stated, in the

Schedule. The quantities of supplies and services specified in the Schedule are estimates only and are not purchased by this contract.

(b) Delivery or performance shall be made only as authorized by orders issued in accordance with the Ordering clause.

The Contractor shall furnish to the Government, when and if ordered, the supplies or services specified in the Schedule up to and including the quantity designated in the Schedule as the "maximum." The Government shall order at least the quantity of supplies or services designated in the Schedule as the "minimum."

(c) Except for any limitations on quantities in the Order Limitations clause or in the Schedule, there is no limit on the number of orders that may be issued. The Government may issue orders requiring delivery to multiple destinations or performance at multiple locations.

(d) Any order issued during the effective period of this contract and not completed within that period shall be completed by the Contractor within the time specified in the order. The contract shall govern the Contractor’s and Government’s rights and obligations with respect to that order to the same extent as if the order were completed during the contract’s effective period; provided, that the Contractor shall not be required to make any deliveries under this contract after TBD [insert date].

FAR 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of

Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 7-days.

FAR 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2020)

a) The Government may extend the term of this contract by written notice to the Contractor within five (5) day before the period of performance of the contract expires; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least five (5) days before the contract expires. The preliminary notice does not commit the

Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 60-months.

FAR 52.222-42 STATEMENT OF EQUVALENT RATES FOR FEDERAL HIRES.

In compliance with the Service Contract Labor Standards statute and the regulations of the Secretary of Labor ( 29 CFR

Part 4), this clause identifies the classes of service employees expected to be employed under the contract and states the wages and fringe benefits payable to each if they were employed by the contracting agency subject to the provisions of 5

U.S.C.5341 or 5332.

This Statement is for Information Only: It is not a Wage Determination

Employee Class Monetary Wage-Fringe Benefits

Employee Class Monetary Wage-Fringe Benefits

FAR 52.237-7 INDEMNIFICATION AND MEDICAL LIABILITY INSURANCE. (OCT 2025) (DEVIATION 26-

02)

(a) It is expressly agreed and understood that this is a nonpersonal services contract, under which the professional services rendered by the Contractor are rendered in its capacity as an independent contractor. The Government may evaluate the quality of professional and administrative services provided, but retains no control over professional aspects of the services rendered, including by example, the Contractor's professional medical judgment, diagnosis, or specific medical treatments. The Contractor shall be solely liable for and expressly agrees to indemnify the Government with respect to any liability producing acts or omissions by it or by its employees or agents. The Contractor shall maintain during the term of this contract liability insurance issued by a responsible insurance carrier of not less than the following amount(s) per specialty per occurrence: TBD.

(b) An apparently successful offeror, upon request by the Contracting Officer, shall furnish prior to contract award evidence of its insurability concerning the medical liability insurance required by paragraph (a) of this clause.

(c) Liability insurance may be on either an occurrences basis or on a claims-made basis. If the policy is on a claims-made basis, an extended reporting endorsement (tail) for a period of not less than 3 years after the end of the contract term must also be provided.

(d) Evidence of insurance documenting the required coverage for each health care provider who will perform under this contract shall be provided to the Contracting Officer prior to the commencement of services under this contract. If the insurance is on a claims-made basis and evidence of an extended reporting endorsement is not provided prior to the commencement of services, evidence of such endorsement shall be provided to the Contracting Officer prior to the expiration of this contract. Final payment under this contract shall be withheld until evidence of the extended reporting endorsement is provided to the Contracting Officer.

(e) The policies evidencing required insurance shall also contain an endorsement to the effect that any cancellation or material change adversely affecting the Government's interest shall not be effective until 30 days after the insurer or the

Contractor gives written notice to the Contracting Officer. If during the performance period of the contract the Contractor changes insurance providers, the Contractor must provide evidence that the Government will be indemnified to the limits specified in paragraph (a) of this clause, for the entire period of the contract, either under the new policy, or a combination of old and new policies.

(f) The Contractor shall insert the substance of this clause, including this paragraph (f), in all subcontracts under this contract for health care services and shall require such subcontractors to provide evidence of and maintain insurance in accordance with paragraph (a) of this clause. At least 5 days before the commencement of work by any subcontractor, the

Contractor shall furnish to the Contracting Officer evidence of such insurance.

FAR 52.252-6 AUTHORIZED DEVIATIONS IN CLAUSES. (NOV 2020)

(a) The use in this solicitation or contract of any Federal Acquisition Regulation (48 CFR Chapter 1) clause with an authorized deviation is indicated by the addition of "(DEVIATION)" after the date of the clause.

(b) The use in this solicitation or contract of any Homeland Security Acquisition Regulation (48 CFR 30) clause with an authorized deviation is indicated by the addition of "(DEVIATION)" after the name of the regulation.

HSAR 3052.212.-70 CONTRACT TERMS AND CONDITIONS APPLICABLE TO DHS ACQUISITION OF

COMMERCIAL ITEMS (JULY 2023) (HSAR DEVIATION 25-09) (effective November 28, 2025)

The Contractor agrees to comply with any provision or clause that is incorporated herein by reference to implement agency policy applicable to acquisition of commercial items or components. The provision or clause in effect based on the applicable regulation cited on the date the solicitation is issued applies unless otherwise stated herein. The following provisions and clauses are incorporated by reference:

AI LANGUAGE

The Contractor will not use or deploy the use of Artificial Intelligence, as defined by 15 U.S.C. 9401(3), unless expressly authorized by the Contracting Officer.

The term ‘‘artificial intelligence’’ means a machine-based system that can, for a given set of human-defined objectives, make predictions, recommendations or decisions influencing real or virtual environments. Artificial intelligence systems use machine and human-based inputs to –

(A) perceive real and virtual environments;

(B) abstract such perceptions into models through analysis in an automated manner; and

(C) use model inference to formulate options for information or action.

(End)

END OF SECTION I

3052.205-70 ADVERTISEMENT, PUBLICIZING, AWARDS AND RELEASES.

3052.240-71

CONTRACTOR EMPLOYEE ACCESS. ALT II. (JULY 2023) (HSAR DEVIATION 25-12)

3052.240-72

SAFEGUARDING OF CONTROLLED UNCLASSIFIED INFORMATION.

(HSAR CLASS DEVIATION 25-12)

3052.240-73

NOTIFICATION AND CREDIT MONITORING REQUIREMENTS FOR PERSONALLY

IDENTIFIABLE INFORMATION INCIDENTS.

(HSAR CLASS DEVIATION 25-12)

3052.242-72 CONTRACTING OFFICER’S REPRESENTATIVE. (DEC 2003)

SECTION J – LIST OF ATTACHMENTS

Attachment J-1 – Statement of Work

Attachment J-2 – Demonstrated Prior Experience Questionnaire

Attachment J-3 – Pricing Table

Attachment J-4 - DHS Form 700-23 DHS Subcontracting Review Checklist

Attachment J-5 – SCA Wage Determination - Guam

SECTION K - REPRESENTATIONS, CERTIFICATIONS AND OTHER STATEMENTS OF OFFERORS

FAR 52.525-1 SOLICTIATION PROVISIONS INCORPORATED BY REFERENCE. (FEB 1998)

This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The offeror is cautioned that the listed provisions may include blocks that must be completed by the offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the offeror may identify the provision by paragraph identifier and provide the appropriate information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at this/these address(es): https://www.acquisition.gov/far-overhaul.

FAR 52.209-2 PROHIBITION ON CONTRACTING WITH INVERTED DOMESTIC CORPORATIONS

REPRESENTATION. (NOV 2025) (DEVIATION 25-27)

(a) Definitions. As used in this clause—

Inverted domestic corporation means a foreign incorporated entity that meets the definition of an inverted domestic corporation under 6 U.S.C. 395(b), applied in accordance with the rules and definitions of 6 U.S.C. 395(c).

Subsidiary means an entity in which more than 50 percent of the entity is owned—

(1) Directly by a parent corporation; or

(2) Through another subsidiary of a parent corporation.

(b) Government agencies are not permitted to use appropriated (or otherwise made available) funds for contracts with either an inverted domestic corporation, or a subsidiary of an inverted domestic corporation, unless the exception at 9.108-

3(b) applies or the requirement is waived in accordance with the procedures at 9.108-5.

(c) Representation. The Offeror represents that-

(1) It □ is, □ is not an inverted domestic corporation; and

(2) It □ is, □ is not a subsidiary of an inverted domestic corporation.

(End of provision)

FAR 52.209-5 CERTIFICATION REGARDING RESPONSIBILITY MATTERS. (NOV 2025) (DEVIATION 25-27)

(a)(1) The Offeror certifies, to the best of its knowledge and belief, that—

(i) The Offeror and/or any of its Principals—

(A) Are □ are not □ presently debarred, suspended, proposed for debarment, or declared

52.203-11

CERTIFICATION AND DISCLOSURE REGARDING PAYMENTS TO INFLUENCE

CERTAIN FEDERAL TRANSACTIONS. (SEP 2024)

52.203-18

PROHIBITION ON CONTRACTING WITH ENTITIES THAT REQUIRE CERTAIN

INTERNAL CONFIDENTIALITY AGREEMENTS OR STATEMENTS-

REPRESENTATION. (JAN 2017)

52.217-5 EVALUATION OF OPTIONS. (SEP 2025) (DEVATION 25-36)

ineligible for the award of contracts by any Federal agency;

(B) Have □ have not □, within a three-year period preceding this offer, been convicted of or had a civil judgment rendered against them for: commission of fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a public (Federal, State, or local) contract or subcontract; violation of Federal or State antitrust statutes relating to the submission of offers; or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, tax evasion, violating Federal criminal tax laws, or receiving stolen property (if offeror checks "have", the offeror shall also see 52.209- 7, if included in this solicitation);

(C) Are □ are not □ presently indicted for, or otherwise criminally or civilly charged by a governmental entity with, commission of any of the offenses enumerated in paragraph (a)(1)(i)(B) of this provision; and

(D) Have □, have not □, within a three-year period preceding this offer, been notified of any delinquent Federal taxes in an amount that exceeds the threshold at 9.104-5(a)(2) for which the liability remains unsatisfied. Federal taxes are considered delinquent if both of the following criteria apply:

(1) The tax liability is finally determined. The liability is finally determined if it has been assessed. A liability is not finally determined if a pending administrative or judicial challenge remains. In the case of a judicial challenge to the liability, the liability is not finally determined until all judicial appeal rights have been exhausted.

(2) The taxpayer is delinquent in making payment. A taxpayer is delinquent if the taxpayer has failed to pay the tax liability when full payment was due and required.

A taxpayer is not delinquent in cases where enforced collection action is precluded.

(ii) The Offeror has □ has not □, within a 3-year period preceding this offer, had one or more contracts terminated for default by any Federal agency.

(2) "Principal," for the purposes of this certification, means an officer, director, owner, partner, or a person having primary management or supervisory responsibilities within a business entity (e.g., general manager; plant manager; head of a division or business segment; and similar positions).

(b) The Offeror shall provide immediate written notice to the Contracting Officer if, at any time prior to contract award, the Offeror learns that its certification was erroneous when submitted or has become erroneous by reason of changed circumstances.

(c) A certification that any of the items in paragraph (a) of this provision exists will not necessarily result in withholding of an award under this solicitation.

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