R602--Amendment 0001 Medical Courier Services to transport laboratory test specimens for the Veterans Affairs Sierra Nevada Health Care System (VASNHCS)

The Department of Veterans Affairs Veterans Health Administration, Veterans Integrated Service Network 21, seeks medical courier services to transport laboratory test specimens for the Veterans Affairs Sierra Nevada Health Care System, with proposals due August 4, 2026. The procurement is a service-disabled veteran-owned small business set-aside.

Place of performance spans seven VA facilities in Nevada and California: VA Fallon, VA Carson Valley, Winnemucca Rural Outreach Clinic, East Campus, North Campus, VA Diamond View Outpatient Clinic in Susanville, and Nevada State Public laboratory. All specimens are delivered to VASNHCS Pathology and Laboratory Medicine Clinical Laboratory at 975 Kirman Avenue, Reno, Nevada, by 7:00 PM (or 3:00 PM for Nevada State Public deliveries). Services operate Monday through Friday only, excluding federal holidays. Pickups occur during afternoon hours (not before 2:00 PM) or morning hours (not before 11:00–11:30 AM depending on location).

The contractor must hold state licensure, maintain minimum $1,000,000 liability insurance, provide bonded couriers with valid driver's licenses and cellular phones, employ uniformed drivers, and demonstrate a minimum of three years' courier service experience. The contractor must ensure HIPAA and Federal Privacy Act compliance, maintain proper specimen handling and chain-of-custody documentation, and provide backup delivery capability. Offerors submit proof of insurance, bonding certification, and three commercial references.

The NAICS code is 492110, Couriers and Express Delivery Services; PSC is R602. Amendment 0001, posted July 29, extends the original deadline and revises the Performance Work Statement. The incumbent contractor is Crosstown Courier. Government evaluation focuses on customer complaints (maximum five per year), compliance with 15-minute pickup and delivery time leeway, and specification adherence. Multiple wage determinations apply across performance locations (WD 2015-5679 Rev 30, WD 2015-5595 Rev 28, WD 2015-5601 Rev 28, and WD 2015-5597 Rev 30).