R602--Laboratory Courier Service

36C24623Q1155 0002

Page 2 of 2

Q & A Laboratory Courier Service | Salisbury:

Q: I was curious if this contract is still active?

A: Yes

Q: We would like to know the intended contract period for this contract and the Tentative Period of Performance dates ?

A: 11/01/2023 10/31/2024 (Base + 4 Option Years)

Q: We would like to know if this is a brand new contract OR if there is (was) an incumbent performing these services.

A: There is an incumbent

Q: If not brand new, could you please provide the current / previous contract number?

A: Crosstown Courier Service, Inc. was awarded contract 36C24619D0033 on 10/17/2018 in the amount of $524,555.10 for a base and 4-year option firm fixed price contract. Â

Q: Can you provide clarity on the pricing sheet descriptions as it reads differently than the preferred route:

CLIN001: It s not described as starting in Salisbury to Charlotte. Can you provide clarification on the roundtrip?

A: Response is pending discussion with the end user; another amendment will be issued to address this question.

CLIN002: The courier service from Charlotte CBOC to Charlotte HCC two times a daily (Monday -Friday) is not described on the preferred table for twice a day.

A: Response is pending discussion with the end user; another amendment will be issued to address this question.

CLIN003 Kernersville doesn t state it starts in Salisbury; it s the other way around Kernersville to Salisbury.

A: Response is pending discussion with the end user; another amendment will be issued to address this question.

Table 1: Preferred Courier Routes:

Facility

Pick-up

Drop-off

W.G. (Bill) Hefner VAMC (Salisbury VAMC)

1601 Brenner Street

Salisbury, NCÂ 28144

As Needed 9:00 am

(Supplies etc. to be delivered to the applicable VA locations listed below)

5:30 pm (bags from Kernersville HCC and Charlotte HCC)

Kernersville VA HCC

1695 Kernersville Medical Pkwy

Rm G0221

Kernersville, NC 27284

Monday Friday 4:30 pm

Saturday 4:15-4:30 pm

5:30 pm

Salisbury VAMC

Charlotte VA HCC

3506 W. Tyvola Road

Charlotte, NC 28208

Monday Friday 4:15-4:30 pm

Saturday 4:15-4:30 pm

5:30 pm

Salisbury VAMC

North Charlotte VA CBOC

8601 University East Drive, Rm 395

Charlotte, NC 28213

Monday Friday 3:00 pm

4:00 pm

Charlotte HCC

Q: CLIN 0002 stated that courier service from Charlotte CBOC to Charlotte HCC two times a daily (Monday -Friday) . Can you please let us know why the quantity is 250 instead of 500?

A: Response is pending discussion with the end user; another amendment will be issued to address this question.

Q: How many drivers are completing this work currently?

A: We do not describe nor require a set number of drivers

Q: Will we be providing the icepacks or dry ice?

A: No

Q: If so, how much will be needed per CBOC?

A: Not Applicable

Q: Is it mandatory to visit the site, to bid on the contract?

A: No

Q: Are all listed Clinics fully functional?

A: Yes

Q: Will there be any new Clinics added in the next five years?

A: Not currently planned

Q: Can you give a number of stats that may be called in per day or week?

A: This is patient dependent as we cannot determined when patients may arrive. I would approximate 2 per week.

Q: Is there an incumbent for the effort of solicitation 36C24623Q1155?

A: Yes

Q: If so, can you provide the incumbent's name as well as the current contract information?

A: Crosstown Courier Service, Inc. was awarded contract 36C24619D0033 on 10/17/2018 in the amount of $524,555.10 for a base and 4-year option firm fixed price contract. Â

Q: Do you have a timeframe of when the VA plans to issue the award?

A: Period of Performance begins 1 November 2023 31 October 2024 (Base plus 4 option years)

Q: Can you provide the budget for the solicitation?

A: We cannot provide this information as it may give an unfair advantage for contract award.

Q: Can you tell me who the incumbent vendor is?Â

A: Crosstown Courier Service, Inc.

Q: What was the total value of the last contract for this VA route?

A: $524,555.10 for a base and 4-year option firm fixed price contract

Q: What was the cost of the final full option year of the previous contract?

A: Option Year 4 $104,911.02

Q: How many drivers/vehicles are currently used to service the current contract?

A: Unknown

Q: What is the vehicle size currently servicing this location?

A: Unknown

Q: Do you accept CPARs evaluations as additional Past Performance information?

A: Yes

Q: Regarding specific employees information: It is common practice for small businesses that the drivers, cars and other equipment used for a contract are not sourced until after an award has been made, for cost effectiveness and to reduce loss. However, we will be forwarding our standard Training Certificates-Procedures for your reference, is this information acceptable?

A: That is acceptable training certificates etc. will need to be provided prior to beginning services.

Q: The preferred routes outlined in table 1 does not match the route in the price schedule. are the routes in table one mandatory or are they recommended? This will affect how pricing of the contract will be and how many drivers we have to assign.Â

A: Response is pending discussion with the end user; another amendment will be issued to address this question.

Q: For the STAT courier services on the price schedules (0004, 1004, 2004, 3004, 4004), since service can be requested to any of the VAMCs or CBOCs, should we quote a price per mile for this?Â

A: The VA cannot suggest a vendors quote for service.

Q: Has the scope of work changed since the last contract was awarded?Â

A: Yes

Q:Â Who was the previous incumbent?

A: Crosstown Courier Service, Inc.

Q:Â What was the incumbent's previous award?

A: 36C24619D0033

Q:Â Are STAT requests for all locations?

A: Yes

Q: In the event of a preceding contract, do we have information available regarding the number of drivers utilized?

A: We do not have that information.

Q: Could you please confirm whether the items will be loaded into the vehicle, or if it will be the responsibility of the driver to enter the premises for item collection?

A: The drivers are required to pick-up and transport.

Q: How many past performances are needed to satisfy the requirement?

A: Identify all federal, state, and local government contracts as well as any private/commercial contracts of similar scope, size, complexity that are ongoing or have been completed within the last three years.

36C24623Q1155 P0001

CONTINUATION PAGE

?.## INSTRUCTIONS TO OFFERORS AND EVALUATION CRITERIA

SITE VISIT

Quoters are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost and/or the contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds for a claim after contract award.

QUOTE SUBMISSION

Quoters shall submit their quote via email to Serina Black at Serina.Black1@va.gov by 15:00PM, EST, Wednesday, October 4th, 2023. Quotes shall be assembled by the following Sections; each section shall be easily identified.

Section A - Quote Form (Standard Form 1449)

Signed and dated, include the North American Industry Classification System (NAICS) code and small business size standard in Block 10. Data Universal Numbering System (DUNS) Number shall be entered in the block with the Quoters name and address.

Section B Pricing

Pricing shall be submitted as requested in the Schedule of Services. Total price will be evaluated by the Government. Proposed price should reflect a clear understanding of the requirements and is consistent with the various elements of the quote.

Section C Quoters Representations and Certifications

A completed copy of the representations and certifications at FAR 52.212-3 (see FAR 52.212-3(b) for those representations and certifications that the quoter shall complete electronically). A quoter shall complete only paragraph (b) of this provision if the quoter has completed the annual representations and certifications electronically at www.sam.gov/portal/public/SAM/.

All Quoters shall be registered and current in the System for Award Management (SAM) database at time of award.

Section D Technical/Management Approach

Quoters shall submit a quote that addresses all aspects of the Performance Work Statement (PWS).

The offeror shall provide evidence that the offeror possesses a minimum of three (3) years of experience that is the same or very similar to the scope of work in the PWS.

The offeror shall provide a detailed operational plan to include its staffing approach. The operational plan shall address and identify how the offeror will meet the requirements of each section of the PWS.

Section E Past Performance

Identify all federal, state, and local government contracts as well as any private/commercial contracts of similar scope, size, complexity that are ongoing or have been completed within the last three years. List the following information for each contract:

Company Name and Address

Description of Services Performed

Name, Telephone Number and Email Address of Responsible individuals who have first-hand knowledge of performance relative to similar type of services

Dates of Contract Performance

Contract Type (e.g. fixed-price, cost reimbursable) and total contract value

Failure to submit a complete offer may result in an unacceptable determination.

3.0 AWARD BASIS

The Government will select the quote that represents the best benefit to the Government at a price that can be determined reasonable. The Government will evaluate technical capabilities, past performance, and price.

Following receipt of quotes, the Government will perform an evaluation using a comparative evaluation of the services quoted in accordance with FAR 13.106-2(b)(3). The Government will compare quotes to one another to select the service that best benefits the Government by fulfilling the requirement as outlined and detailed in this solicitation. Contractors may submit more than one quote; however, contractors are strongly encouraged to submit their best technical solutions and prices in response to this request for quote. Once the Government determines there is/are a contractor(s) that can provide a service that meet(s) the requirements of this request for quote, the Government reserves the right to communicate with only those contractors quoting the best-suited service to address any remaining issues.

Factor 1: Technical/Management Approach

The evaluation process will consider whether the quote demonstrates a clear understanding of the technical features involved in meeting the requirements of the solicitation.

Factor 2: Past Performance

Past performance information will be utilized to determine the quality of the contractor s past performance as it relates to the probability of success of the required effort. The Government will evaluate customer satisfaction, responsiveness to customer needs, and past demonstration of meeting delivery schedules and the delivery of quality services. Emphasis will be on recent, relevant past performance in the previous 3 years. Recent is defined as work performed within the last three years. Relevant is defined as work similar in size and scope of the work described in the Performance Work Statement (PWS).

Past performance information is one indicator of a quoter s ability to perform the contract successfully. Current and relevant information, source of information, context of data, and general trends in Contractor s performance shall be considered as it pertains to the performance of work described in this solicitation. Quoters may provide information on problems encountered on identified contracts and the quoter s corrective action. The Government shall consider this information as well as information obtained from any other sources when evaluating the quoter s past performance.

Since the Government may not necessarily interview all of the sources provided by the quoters, it is incumbent upon the quoter to explain the relevance of the data provided. Quoters are reminded that the Government may elect to consider data obtained from other sources.

Quoters with no relevant past performance or whom information is not available, shall not be evaluated favorably or unfavorably on past performance, but may be considered less favorably than a quoter with favorable performance history.

Factor 3: Price

Prices shall be submitted in accordance with the Price Schedule contained in the Solicitation. Total price will be evaluated by the Government. In evaluating the quoter s proposed price for this project, the Government concern includes determining price reasonableness.

Reasonableness determinations will be made by determining if competition exists, by comparing proposed cost/price with established commercial prices, other contract vehicles, and/or by comparing proposed cost/price with the Independent Government Cost Estimate (IGCE). The IGCE is not releasable to the public.

4.0 TECHNICAL QUESTIONS

Quoters should submit all technical questions regarding this solicitation to the Contract Specialist in writing, via email, to Serina Black at Serina.Black1@va.gov on or before Monday, September 25, 2023, at 14:00PM Eastern Time.

Address Subject Line: Courier Services for Pathology and Laboratory Medicine Service | Salisbury VAMC

Telephonic (verbal) questions Will Not be addressed.

All responses to questions, which may affect quotes, will be incorporated into a written amendment to the Request for Quote

?.## SITE VISIT

A site-visit will be held on Wednesday, September 20, 2023, at 10:30AM Eastern Time. During the site visit, all questions shall be held for later submission to the Contract Specialist at serina.black1@va.gov.

Attendees will sign in at the start of the site visit. Attendees shall arrive up to 15 minutes early to avoid missing their opportunity to attend. The site visit will begin promptly, at the listed time.

The site visit will begin from the entrance of Building 20 (Laboratory), W.G. (Bill) Hefner VA Medical Center, 1601 Brenner Ave, Salisbury, North Carolina 28144.

?.## INSTRUCTIONS TO OFFERORS AND EVALUATION CRITERIA

SITE VISIT

Quoters are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost and/or the contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds for a claim after contract award. The site visits will be conducted on a mutually agreeable date as requested.

QUOTE SUBMISSION

Quoters shall submit their quote via email to Serina Black at Serina.Black@va.gov by 13:00PM, EST, Tuesday, September 26th, 2023. Quotes shall be assembled by the following Sections; each section shall be easily identified.

Section A - Quote Form (Standard Form 1449)

Signed and dated, include the North American Industry Classification System (NAICS) code and small business size standard in Block 10. Data Universal Numbering System (DUNS) Number shall be entered in the block with the Quoters name and address.

Section B Pricing

Pricing shall be submitted as requested in the Schedule of Services. Total price will be evaluated by the Government. Proposed price should reflect a clear understanding of the requirements and is consistent with the various elements of the quote.

Section C Quoters Representations and Certifications

A completed copy of the representations and certifications at FAR 52.212-3 (see FAR 52.212-3(b) for those representations and certifications that the quoter shall complete electronically). A quoter shall complete only paragraph (b) of this provision if the quoter has completed the annual representations and certifications electronically at www.sam.gov/portal/public/SAM/.

All Quoters shall be registered and current in the System for Award Management (SAM) database at time of award.

Section D Technical/Management Approach

Quoters shall submit a quote that addresses all aspects of the Performance Work Statement (PWS).

The offeror shall provide evidence that the offeror possesses a minimum of three (3) years of experience that is the same or very similar to the scope of work in the PWS.

The offeror shall provide a detailed operational plan to include its staffing approach. The operational plan shall address and identify how the offeror will meet the requirements of each section of the PWS.

Section E Past Performance

Identify all federal, state, and local government contracts as well as any private/commercial contracts of similar scope, size, complexity that are ongoing or have been completed within the last three years. List the following information for each contract:

Company Name and Address

Description of Services Performed

Name, Telephone Number and Email Address of Responsible individuals who have first-hand knowledge of performance relative to similar type of services

Dates of Contract Performance

Contract Type (e.g. fixed-price, cost reimbursable) and total contract value

Failure to submit a complete offer may result in an unacceptable determination.

3.0 AWARD BASIS

The Government will select the quote that represents the best benefit to the Government at a price that can be determined reasonable. The Government will evaluate technical capabilities, past performance, and price.

Following receipt of quotes, the Government will perform an evaluation using a comparative evaluation of the services quoted in accordance with FAR 13.106-2(b)(3). The Government will compare quotes to one another to select the service that best benefits the Government by fulfilling the requirement as outlined and detailed in this solicitation. Contractors may submit more than one quote; however, contractors are strongly encouraged to submit their best technical solutions and prices in response to this request for quote. Once the Government determines there is/are a contractor(s) that can provide a service that meet(s) the requirements of this request for quote, the Government reserves the right to communicate with only those contractors quoting the best-suited service to address any remaining issues.

Factor 1: Technical/Management Approach

The evaluation process will consider whether the quote demonstrates a clear understanding of the technical features involved in meeting the requirements of the solicitation.

Factor 2: Past Performance

Past performance information will be utilized to determine the quality of the contractor s past performance as it relates to the probability of success of the required effort. The Government will evaluate customer satisfaction, responsiveness to customer needs, and past demonstration of meeting delivery schedules and the delivery of quality services. Emphasis will be on recent, relevant past performance in the previous 3 years. Recent is defined as work performed within the last three years. Relevant is defined as work similar in size and scope of the work described in the Performance Work Statement (PWS).

Past performance information is one indicator of a quoter s ability to perform the contract successfully. Current and relevant information, source of information, context of data, and general trends in Contractor s performance shall be considered as it pertains to the performance of work described in this solicitation. Quoters may provide information on problems encountered on identified contracts and the quoter s corrective action. The Government shall consider this information as well as information obtained from any other sources when evaluating the quoter s past performance.

Since the Government may not necessarily interview all of the sources provided by the quoters, it is incumbent upon the quoter to explain the relevance of the data provided. Quoters are reminded that the Government may elect to consider data obtained from other sources.

Quoters with no relevant past performance or whom information is not available, shall not be evaluated favorably or unfavorably on past performance, but may be considered less favorably than a quoter with favorable performance history.

Factor 3: Price

Prices shall be submitted in accordance with the Price Schedule contained in the Solicitation. Total price will be evaluated by the Government. In evaluating the quoter s proposed price for this project, the Government concern includes determining price reasonableness.

Reasonableness determinations will be made by determining if competition exists, by comparing proposed cost/price with established commercial prices, other contract vehicles, and/or by comparing proposed cost/price with the Independent Government Cost Estimate (IGCE). The IGCE is not releasable to the public.

4.0 TECHNICAL QUESTIONS

Quoters should submit all technical questions regarding this solicitation to the Contract Specialist in writing, via email, to Serina Black at Serina.Black@va.gov on or before Thursday, September 21, 2023, at 10:30AM Eastern Time.

Address Subject Line: Courier Services for Pathology and Laboratory Medicine Service | Salisbury VAMC

Telephonic (verbal) questions Will Not be addressed.

All responses to questions, which may affect quotes, will be incorporated into a written amendment to the Request for Quote

?.## SITE VISIT

A site-visit will be held on Wednesday, September 20, 2023, at 10:30AM Eastern Time. During the site visit, all questions shall be held for later submission to the Contract Specialist at serina.black1@va.gov.

Attendees will sign in at the start of the site visit. Attendees shall arrive up to 15 minutes early to avoid missing their opportunity to attend. The site visit will begin promptly, at the listed time.

The site visit will begin from the entrance of Building 20 (Laboratory), W.G. (Bill) Hefner VA Medical Center, 1601 Brenner Ave, Salisbury, North Carolina 28144.