Q201--Behavioral Healthcare for Clinicians Base 4 Option Years

The Department of Veterans Affairs Veterans Health Administration, Veterans Integrated Service Network (VISN) 12, is soliciting quotes for comprehensive behavioral healthcare services for clinicians and healthcare personnel within the VA Great Lakes Health Care System. The contractor will provide confidential teletherapy services delivered through HIPAA-compliant platforms, offering up to three 60-minute counseling sessions per employee annually for approximately 20,415 healthcare workers across Illinois, Wisconsin, Michigan, and Indiana. Services must include 24/7/365 access to licensed clinicians (LCSW, LPC, LMFT, or Psychologist with 3-5 years of healthcare-specific experience), therapist matching within 48 hours, crisis support, quarterly behavioral health workshops, and quarterly and annual de-identified utilization reports using standardized assessment tools such as PHQ-9, GAD-7, and Maslach Burnout Inventory. The evaluation will assess technical proposals, staffing models, performance standards to be monitored as compliance requirements, and implementation capacity. The current quote submission deadline is January 16, 2026, at 5:00 PM Central Time, with multiple preceding amendments extending earlier deadlines as additional clarifications and Q&A responses were provided.

This solicitation is unrestricted but provides preference to Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) when evaluation factors are equal; no other set-asides apply. The contract structure consists of a firm-fixed-price base period from February 1, 2026, to January 31, 2027, with four optional one-year extension periods extending through January 31, 2031. The specific award value is not disclosed in the available solicitation documents. The place of performance is Tomah, Wisconsin 54660, and the contract will be administered by the Department of Veterans Affairs Great Lakes Acquisition Center in Milwaukee, Wisconsin. Subcontracting is permitted, and workshop presenters do not require clinical licenses, allowing flexibility in service delivery models.