S06 - 36C25226Q0080 0005.docx

36C25226Q0080 0005

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO:

Specify authority)

THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer) None 01-09-2026 Department of Veterans Affairs 36C252 115 South 84th Street, Suite 101 Milwaukee WI 53214-1476 Department of Veterans Affairs 36C252 Great Lakes Acquisition Center - HC 115 South 84th Street, Suite 101 Milwaukee WI 53214-1476 To all Offerors/Bidders

36C25226Q0080

X X X ** HOUR & DATE for Receipt of Offers is EXTENDED to: 01-16-2026 17:00 CST X The purpose of Amendment 0005 is to distribute Questions and Answers in response to revised solicitation.

Q&A is provided on Continuation Pages of Amendment 0005.

Additionally, all references to a prohibition on subcontracting and/or use of a staffing agency should be considered removed from the solicitation. Any artifacts of this reference in the SOW and solicitation are not applicable.

There are no other changes with Amendment 0005 and quotes due date remains Friday 1/16/2026 at 17:00 CT.

Ashley Johnson Contracting Officer Vendor Q&A in response to revised 36C25226Q0080 for Behavioral Health Services

Please see 52.212-3 (c) for evaluation approach.

Please see Section E.2, subsection 1 on page 34 of the solicitation for a listing of how the Government will evaluate submissions.

Please see Section E.2, subsection 1 on page 34 of the solicitation for a listing of how the Government will evaluate submissions.

There is no preferred approach. For information on how the Government will evaluate offers please see Section E.2, subsection 1 on page 34 of the solicitation.

The Government will only use the criteria stated in the addendum to 52.212-1, specifically the criteria listed in subsection 2)Experience a. – f. for evaluation purposes.

All references to a prohibition on subcontracting and/or use of a staffing agency have been removed from the solicitation via amendments posted to the GPE.

Please see section 2.2.1. Scope of Work, Bullet 9 on page 9 for the behavioral health workshop requirement.

The Government confirms that the SOW does not require workshop presenters to hold a clinical license. The contractor may select the most qualified subject matter expert (SME) to deliver educational sessions based on the topic and audience needs. The contractor is responsible for ensuring presenters are competent in the subject matter and for addressing any quality concerns identified through participant feedback or post‑workshop evaluations.

Please see bullet 13 under section 2.2.1. Scope of Work, where it states the following, “internal ramp‑up is acceptable so long as these performance standards are met”.

Yes. Brief crisis/triage/stabilization contacts must be documented in the contractor’s clinical record consistent with standard clinical practice and HIPAA, but they do not count as billable sessions under this contract and do not require submission of any individual-level documentation to the Government. Only de‑identified, aggregated metrics are reported to the VA per the SOW’s reporting requirements. If a crisis interaction extends to approximately sixty (60) minutes and rises to the level of a full session, it should be documented as a session and counted toward the employee’s three-session cap for the applicable period of performance.

As there will be no data to report on, the Government does not expect a quarterly report until after the first quarter of contract performance.

The contractor will create all marketing materials and define a standardized registration process, including a clear registration link. The Government will distribute the approved materials through internal VA channels.

Employee questions about marketing content or general program information will come to the Government point of contact (COR). The COR will review and consolidate these questions, then forward them to the contractor for comment or clarification. The COR will provide responses back to employees.

Questions or issues related to registration or account setup will go directly to the contractor for resolution through the support options included in their registration process. The contractor must ensure these support options are clearly communicated and accessible.

Yes. The access and response requirements in the SOW are performance/compliance standards monitored by the COR, not formal SLAs with financial credits/penalties. Contractor performance against these standards will be monitored and managed under the SOW’s Performance Monitoring and Problem Resolution under 5.4 provisions (All issues identified by the COR shall be acknowledged verbally by Contractor on same business day and via writing within one (1) business day. Contractor shall create corrective action for each problem identified within two (2) business days, unless issue is deemed urgent by Government, in which case corrective action shall be addressed within one (1) business day of issue identified by Government.

The Government does not anticipate extending the due date for offers at this time. Should the Government choose to extend the due date, it shall be done via an amendment to the solicitation posted to the GPE.