Preventative Maintenance (PM) and unlimited repair service contract on a Werfen ACL TOP 550 coagulation analyzer, Base + 4 option years

This Sources Sought Notice requests capability statements for a preventative maintenance and unlimited repair service contract on a Werfen ACL TOP 550 coagulation analyzer located at the Center for Biologics Evaluation and Research of the Department of Health and Human Services Food and Drug Administration Office of Acquisition and Grant Services. The initial base year of the contract is from April 1, 2024 through March 31, 2025 with four optional one-year extensions. Responses are due by January 25, 2024 and must include business information, past performance references for similar services, technical descriptions, response times, and pricing for informational purposes.

There is no set-aside designation for this requirement. Responses will be evaluated based on experience providing maintenance and repair services for similar medical devices. The incumbent contractor's existing service contract expires on March 31, 2024. Service requirements include annual preventative maintenance visits, three-day on-site corrective maintenance and repairs, certified original equipment manufacturer parts and technicians, unlimited software and technical support, and all-inclusive pricing for the base year and any option years exercised.