Panoramic Dental X-Ray Unit w/Service Maintenance Agreement for IHS, Mid-Atlantic Tribal Health Center

The Indian Health Service (IHS) is procuring a panoramic dental X-ray unit with a comprehensive five-year service and maintenance agreement for the Mid-Atlantic Tribal Health Center in Charles City, Virginia. The procurement requires a 2D panoramic X-ray machine with upgradability to 3D capabilities, featuring multiple imaging modalities including standard panoramic, pediatric, bitewing, and TMJ imaging, along with DICOM/PACS compliance and integration with MiPACs and Dentrix software systems. The contract includes delivery and installation of the equipment by October 1, 2025, followed by a base year of maintenance services beginning October 1, 2025, with four additional one-year option periods extending the total contract duration to five years. Contractors must provide rapid technical support with 24-hour initial response and on-site assessment within 72 hours of any system issues. The solicitation will be evaluated on a lowest price technically acceptable (LPTA) basis, with quotes originally due August 8, 2025, though the solicitation has undergone three amendments with updated requirements and deadlines.

This procurement is designated as a 100% set-aside for Indian Small Business Economic Enterprises under the Buy Indian Act, requiring contractors to be at least 51% owned by Indians or Indian Tribes with management and daily operations controlled by Indians. The contract covers the procurement of one panoramic dental X-ray unit along with five years of annual maintenance agreements, serving seven federally recognized tribes in Virginia through the Mid-Atlantic Tribal Health Center. Performance will take place at the Mid-Atlantic Tribal Health Center located at 2401 Roxbury Road, Charles City, Virginia 23030. The equipment must be delivered within 60 days of contract award and includes a standard one-year warranty, comprehensive training, and ongoing technical support throughout the contract period. Contractors must maintain their Indian Economic Enterprise status throughout the entire contract performance period and be registered in the System for Award Management (SAM) with an active Unique Entity ID.