Non-Emergent Medical Transportation Services (Southern AZ VA Healthcare System)

Closed Solicitation Posted

Solicitation number
36C26225R0026
Agency
Responses due
Set-aside
Service-Disabled Veteran-Owned Small Business

Opportunity facts

NAICS code
485991 Special Needs Transportation
Place of performance
Tucson, Arizona 85723, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of Veterans Affairs Veterans Health Administration is soliciting proposals for Non-Emergent Medical Transportation (NEMT) Services for the Southern Arizona VA Healthcare System (SAVAHCS). The procurement requires the contractor to provide door-to-door wheelchair, stretcher, and ambulatory transportation services for veterans 24/7 across multiple counties in Southern Arizona, including scheduled and unscheduled trips to medical appointments, hospital discharges, and other healthcare-related destinations. Key contract requirements include maintaining a fleet of vehicles meeting specific safety and accessibility standards, employing qualified drivers, providing an on-site Transportation Coordinator, utilizing the VetRide Vendor Portal for trip management, and maintaining compliance with HIPAA regulations. The evaluation criteria prioritize technical capability and past performance as significantly more important than price, with awards based on these three factors collectively. Critical deadlines include a site visit on November 10, 2025, vendor inquiries due by December 1, 2025 at 12:00 PM MT, and all proposals due by December 3, 2025 at 10:00 AM MT via email to Contract Specialist Katharine Robert.

This solicitation is designated as a 100% Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside, limiting competition to qualified SDVOSB entities. The contract is structured as a Fixed-Price Indefinite Quantity agreement with a base year plus four option years, covering the period from January 1, 2026 through December 31, 2030. The estimated annual transportation volumes include approximately 49,632 ambulatory single-rider trips, 23,760 wheelchair single-person transports, and 755 stretcher transports, with the NAICS code 485991 carrying a small business size standard of $19.0 million. The place of performance is Tucson, Arizona 85723, serving the SAVAHCS catchment area across Southern Arizona counties. Multiple transportation companies attended the November 10, 2025 site visit, including Patient Transport, IMBSERV, AmeriGuard, GovTranz National, and others, indicating significant competitive interest in this opportunity.

Notice text

3 versions

Update #3 · Latest ·

AMENDMENT 0002

The Purpose of this amendment is to: 

1. Correct an administrative error in the instructions to offerors. 

2. Extend the due date to 12/03/2025 @ 10 AM MT. 

All responses due no later than 10:00 AM MT 12/03/2025 to Katharine Robert, via email only at katharine.robert@va.gov .

This is a solicitation for commercial products and commercial services. The Government contemplates a single award of a base plus four option year, Fixed-Price Indefinite Quantity contract resulting from this solicitation.

This is a 100% SDVOSB set-aside solicitation for Non-Emergent Medical Transportation (NEMT) Services for the Southern Arizona VA Healthcare System (SAVAHCS). 

The associated North American Industrial Classification System (NAICS) code for this procurement is 485991, with a small business size standard of $19.0 million.

The FSC/PSC is V212.

The anticipated period of performance is 01/01/2026 - 12/31/2030 [subject to change]. 

See the attached solicitation for submission instructions and required submittals under FAR 52.212-1, and evaluation factors under FAR 52.212-2. 

NOTICE OF COMPLIANCE CHECK: A preliminary review of offers will be conducted; if all documentation is not submitted or is incomplete the offer will not be forwarded for evaluation; this will preclude the offer from any further consideration for award. Interested parties are highly encouraged to read the entire solicitation document prior to submitting an offer. 

Update #2 ·

AMENDMENT 0001

The Purpose of this amendment is to: 

1. Answer vendor inquiries that were recieved within the inquiry period. No other inquiries will be addressed. 

2. Incorporate minor clarifications and administrative changes to the solicitation and PWS. 

All responses due no later than 10:00 AM MT 12/01/2025 to Katharine Robert, via email only at katharine.robert@va.gov .

This is a solicitation for commercial products and commercial services. The Government contemplates a single award of a base plus four option year, Fixed-Price Indefinite Quantity contract resulting from this solicitation.

This is a 100% SDVOSB set-aside solicitation for Non-Emergent Medical Transportation (NEMT) Services for the Southern Arizona VA Healthcare System (SAVAHCS). 

The associated North American Industrial Classification System (NAICS) code for this procurement is 485991, with a small business size standard of $19.0 million.

The FSC/PSC is V212.

The anticipated period of performance is 01/01/2026 - 12/31/2030 [subject to change]. 

See the attached solicitation for submission instructions and required submittals under FAR 52.212-1, and evaluation factors under FAR 52.212-2. 

NOTICE OF COMPLIANCE CHECK: A preliminary review of offers will be conducted; if all documentation is not submitted or is incomplete the offer will not be forwarded for evaluation; this will preclude the offer from any further consideration for award. Interested parties are highly encouraged to read the entire solicitation document prior to submitting an offer. 

Update #1 ·

This is a solicitation for commercial products and commercial services. The Government contemplates a single award of a base plus four option year, Fixed-Price Indefinite Quantity contract resulting from this solicitation.

This is a 100% SDVOSB set-aside solicitation for Non-Emergent Medical Transportation (NEMT) Services for the Southern Arizona VA Healthcare System (SAVAHCS). 

The associated North American Industrial Classification System (NAICS) code for this procurement is 485991, with a small business size standard of $19.0 million.

The FSC/PSC is V212.

The anticipated period of performance is 01/01/2026 - 12/31/2030 [subject to change]. 

Site Visit to be conducted on 11/10/2025, see the attached solicitation for more details and RSVP information. 

All inquiries due no later than 12:00 PM MT 11/12/2025 via email only to Katharine Robert, at katharine.robert@va.gov .

All responses due no later than 10:00 AM MT 12/01/2025 to Katharine Robert, via email only at katharine.robert@va.gov . See the attached solicitation for submission instructions and required submittals under FAR 52.212-1, and evaluation factors under FAR 52.212-2. 

NOTICE OF COMPLIANCE CHECK: A preliminary review of offers will be conducted; if all documentation is not submitted or is incomplete the offer will not be forwarded for evaluation; this will preclude the offer from any further consideration for award. Interested parties are highly encouraged to read the entire solicitation document prior to submitting an offer. 

Files

File Type Posted
RFP 36C26225R0026 Amendment 0002.docx DOCX document
RFP 36C26225R0026 Amendment 0001.docx DOCX document
Tucson Site Visit Sign in sheet.pdf PDF
RFP 36C26225R0026 SAVAHCS.docx DOCX document

Notice history

Notice Type Posted
This notice Latest solicitation Solicitation
Non-Emergent Medical Transportation Services (Southern AZ VA Healthcare System) Pre-Solicitation
Non-Emergent Medical Transportation Services (Southern AZ VA Healthcare System) Pre-Solicitation
Non-Emergent Medical Transportation Services (Southern AZ VA Healthcare System) Original Pre-Solicitation

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