Non-Emergent Medical Transportation Services (Southern AZ VA Healthcare System)

The Department of Veterans Affairs Veterans Integrated Service Network 22 is seeking contractors to provide non-emergent medical transportation services for the Southern Arizona VA Healthcare System located in Tucson, Arizona. The procurement covers wheelchair, stretcher, and ambulatory transportation services for VA beneficiaries requiring door-to-door transport to and from medical appointments at the main facility and associated Community Based Outpatient Clinics across multiple Arizona counties. The contractor must provide 24/7 transportation services, maintain a dedicated transportation coordinator, and operate a fleet of up to 16 vehicles including ambulette, stretcher, and wheelchair vans while adhering to strict driver training, vehicle maintenance requirements, and HIPAA privacy standards. The service area encompasses Yuma, Pima, Pinal, Cochise, Graham, Santa Cruz, Greenlee, Southern Maricopa, and Southern La Paz counties in Arizona. The solicitation will be officially issued on July 18, 2025, with responses due by July 11, 2025, at 5:00 PM Pacific Time, and interested parties must respond directly to the solicitation announcement rather than this pre-solicitation notice.

This procurement is designated as a 100% Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside, requiring all participating contractors to be certified with the government under this program. The contract performance period spans five years from October 1, 2025, to September 30, 2030, providing substantial duration for service delivery. The transportation services must accommodate scheduled, unscheduled, and will-call trips for veterans accessing medical care throughout the extensive service area. The contractor will be responsible for maintaining up to 16 specialized vehicles to handle various mobility needs including wheelchair accessibility and stretcher transport capabilities. The procurement falls under NAICS code 485991 (Special Needs Transportation) and PSC code V212 (Motor Passenger Transportation), indicating the specialized nature of the medical transportation services required. No current incumbent contractor or specific award values are mentioned in the pre-solicitation notice.