Non-Emergent Medical Transportation Services (Southern AZ VA Healthcare System)

The Department of Veterans Affairs Veterans Health Administration, specifically Veterans Integrated Service Network 22, is seeking a contractor to provide non-emergent medical transportation services for the Southern Arizona VA Healthcare System in Tucson, AZ. The requirement encompasses 24/7 door-to-door transportation services for eligible beneficiaries, including ambulatory, wheelchair, and stretcher transport options. Contractors must maintain a fleet of properly equipped vehicles and employ qualified drivers and attendants who can meet strict pickup time requirements of 30 minutes for regular appointments and 20 minutes for life-sustaining treatments. The transportation services will cover trips to and from SAVAHCS facilities and associated Community Based Outpatient Clinics across southern Arizona. Potential vendors must be prepared to utilize the VA's VetRide transportation software system and have an on-site Transportation Coordinator during business hours. Responses to the Sources Sought notice are due by December 20, 2024, at 3:00 PM Arizona time.

The procurement is set aside for small businesses, with a specific preference for Service-Disabled Veteran-Owned Small Business (SDVOSB) contractors. The contract will use NAICS code 485991 with a size standard of $19 million, and the anticipated period of performance includes one base year with four option years. While no specific budget range was disclosed, the NAICS category of Special Needs Transportation suggests a substantial contract value. No subcontracting opportunities are anticipated, and the VA will consider alternative set-aside types if the SDVOSB response is deemed inadequate. The transportation services will cover a comprehensive geographic area in southern Arizona, requiring a robust and flexible transportation infrastructure to meet the healthcare system's varied medical transportation needs.