Non-Emergent Medical Transportation Services - Phoenix VA Healthcare System

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 22 is seeking a qualified vendor to provide Non-Emergent Medical Transportation (NEMT) services for veterans in the Phoenix VA Healthcare System. The solicitation (Number 36C26225R0080) requires vendors to offer safe, comfortable door-to-door transportation services including ambulatory, wheelchair, and stretcher options. Services will be available 24 hours a day, seven days a week, covering transportation to and from medical appointments at the main facility and associated Community Based Outpatient Clinic locations. Interested offerors must submit their information by email to Contracting Officer Michael Williams by May 1, 2025, at 3:00 PM Pacific Time. Respondents must be registered in the System for Award Management (SAM) and complete the Online Representations and Certifications Application (ORCA).

The procurement is specifically targeting Service Disabled Veteran Owned Small Businesses, Veteran Owned Small Businesses, 8(a), HubZone, and other small businesses within the Special Needs Transportation sector (NAICS code 485991). The contract will be structured as a base plus four-year agreement, running from October 1, 2025, to September 30, 2030, with an estimated total value of $19.0 million. Transportation services will encompass pre-arranged, scheduled, unscheduled, and will-call transportation types to meet veterans' medical transportation needs. The Product Service Code for this opportunity is V212, which corresponds to Motor Passenger transportation. While no specific incumbent contractor was mentioned, the comprehensive scope of services suggests a critical support function for veterans' healthcare access in the Phoenix area.