Non-Emergent Ground Ambulance Transport Services for Fayetteville NC VAMC

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 6 is seeking contractors to provide non-emergent ground ambulance transport services for the Fayetteville NC VA Coastal Healthcare System and its associated Community-Based Outpatient Clinics. The contractor must provide comprehensive ambulance services including all vehicles, personnel, management, supplies, and equipment necessary for Stretcher Transports, Basic Life Support (BLS), Advanced Life Support (ALS), Specialty Care Transport (SCT), and Critical Care Transport (CCT) services available 24 hours a day, seven days a week including weekends and holidays. Key requirements include maintaining 95-100% compliance across nine performance objectives covering ambulance availability, vehicle maintenance, personnel qualifications, sanitation protocols, and timely patient pickups as outlined in the Quality Assurance Surveillance Plan. Contractors must demonstrate capability to handle Critical Care Transports with advanced equipment including SmartPump capability for up to 6 IV drips and Zoll X Series Critical Care Monitor capabilities. The original proposal due date was September 5, 2025, but has been extended to September 8, 2025 at 12:00 EDT following Amendment 0001.

This solicitation does not utilize any set-aside designation and is open to all qualified contractors. The contract structure includes a base year from October 1, 2025 to September 30, 2026 with four optional additional years, guaranteeing a minimum of 5 trips with a maximum of 37,005 trips across all contract years. The estimated maximum for BLS non-emergency transport alone is 7,356 trips per year, indicating substantial service volume requirements. Services will be performed in Fayetteville, NC and surrounding areas served by the VA Coastal Healthcare System. The solicitation includes specific pricing requirements for various transport categories including emergent, non-emergent, bariatric transports, and stretcher cancellations, with contractors required to provide pricing for all yellow-highlighted sections to be considered technically acceptable.