N042--STX Emergency Call Boxes

The Department of Veterans Affairs, Veterans Health Administration, Veterans Integrated Service Network 17 is procuring emergency call box equipment and installation services for two VA medical facilities in Texas under solicitation number 36C25726R0069. The requirement calls for fifteen free-standing emergency call boxes—ten at Audie L. Murphy VA Medical Center in San Antonio and five at Kerrville VA Medical Center—featuring Verkada TD53 Video Intercom technology (brand name or equal) with Power over Ethernet capability to communicate directly with police dispatch. Key contract requirements include site investigation, installation, electrical and IT connections, trenching as needed, complete equipment setup, staff training, and comprehensive annual service plans including software and firmware updates, licensing renewal, and quarterly validation checks. Evaluation criteria emphasize technical capability and past performance significantly more heavily than price, with proposals assessed on the contractor's demonstrated ability to meet specifications and past performance references. The proposal deadline is March 16, 2026, at 10:00 a.m. Central Time, with vendor questions due by March 9, 2026, at 10:00 a.m. CST; site visits are available at both VA locations on March 3 and March 5, 2026.

This solicitation is a 100% Service-Disabled Veteran-Owned Small Business set-aside, requiring all offerors to be certified and registered in the SBA VetCert portal, with no incumbent contractor identified. The estimated contract value is $47 million, covering a base contract period of 60 days in Fiscal Year 2026-2027 with four optional one-year extension periods extending through 2031. Contractors must operate during normal business hours of 7:30 a.m. to 4:30 p.m. or 3:00 p.m. to 11:00 p.m., Monday through Friday, excluding federal holidays. The place of performance is the South Texas VA Health Care System, Police Services division, located at 7400 Merton Minter Street, San Antonio, Texas 78229, with secondary work required at Kerrville VA Medical Center at 3600 Memorial Boulevard, Kerrville, Texas 78028-5768. Proposals must be submitted in PDF format (with pricing in Excel format) via email to matthew.clements2@va.gov and christopher-noel.ward@va.gov and must include the SF 1449 form, detailed technical capability statement, past performance references, authorized distributor memorandums, and a comprehensive installation plan.