Maintenance Services for Elevators and Platform Lifts

The Department of State seeks routine maintenance services for elevators, chair lifts, and platform lifts across the U.S. Embassy compound and government residences in Rome, Italy, with quotations due May 15, 2026. This is an unrestricted procurement with no set-asides.

Place of performance is Rome, Italy, spanning multiple locations including the Embassy Chancery, Consulate, USUN Embassy Building, Mel Sembler Building, Taverna CMR, Vatican CMR Villa Richardson, Villa Grazioli, and Villa San Sebastiano USUN CMR Residence. The equipment inventory comprises 21 pieces of equipment including electric traction elevators, hydraulic freight elevators, chair lifts, platform lifts, dumb waiters, and theater elevators manufactured by OTIS, KONE, TKE, VIMEC, MAZZARDA, Sabiem, GA-MA, ISGEV, Microlift, and PARAVIA.

Contractor qualifications must include possession of the Italian certification "Certificato di Abilitazione per l'esercizio della professione di manutentore di ascensori e montacarichi" (DPR 162/99), more than five years of relevant experience, and demonstrated capability to service the specific elevator makes and models with access to genuine manufacturer parts and specialized diagnostic tools. All prices must be quoted in Euros; VAT is not applicable due to the Embassy's tax exemption.

The contract is a firm fixed-price indefinite delivery/indefinite quantity arrangement covering a one-year base period plus four one-year optional periods. Services include routine monthly maintenance during standard business hours (8:30–17:30, Monday–Friday), 24/7 emergency response with one-hour on-site response, and non-emergency response within one working day. Temporary additional services are available on an indefinite quantity basis with a minimum of 4 hours and maximum of 150 hours per performance period. Insurance requirements include minimum bodily injury and property damage coverage of EUR 1,500,000 per occurrence and EUR 1,500,000 cumulative. Award will be made to the lowest priced, acceptable, responsible quoter. A mandatory site visit occurs April 23, 2026 at 10:00 a.m. Amendment 0001, effective April 20, 2026, added two elevators (Chancery Twin Left and Chancery Twin Right) to the scope, increasing the equipment count from 19 to 21 units and updating all contract line item numbers and attachment references accordingly. Quotations must be submitted electronically to ROMEGSO-Offers@state.gov and acknowledged receipt of the amendment by the proposal deadline. Offerors must be registered in SAM.gov prior to submission.