Maintenance Service for X5000 PMS.

The Naval Surface Warfare Center Carderock Division is procuring comprehensive maintenance services for their X5000 X-ray computed tomography (XCT) system through a Request for Quotes under solicitation number N0016725Q1099. This specialized maintenance contract requires Original Equipment Manufacturer (OEM) certified North Star Imaging technicians to perform preventative maintenance including twice-annual 13-point inspections, cleaning and calibration of system components, software updates, and radiation safety surveys. The procurement is being conducted on a sole source basis as the required hardware and software are available only from North Star Imaging, the original equipment manufacturer who possesses proprietary knowledge necessary for maintaining the system. The contract will be awarded using Lowest Price Technically Acceptable evaluation criteria, with vendors required to demonstrate technical capability meeting the detailed Performance Work Statement requirements. Quotes must be submitted by 10:00 AM on August 27, 2025, and must include specific documentation such as company letterhead, pricing, CAGE code, point of contact information, and GSA contract number if applicable.

This procurement is not set aside for small businesses and is open to all qualified vendors, though North Star Imaging appears to be the anticipated sole source contractor given their proprietary ownership of the X5000 system. The contract structure includes a 12-month base period running from August 16, 2025, through August 15, 2026, with four additional one-year option periods that could extend performance through August 2030. The contract covers maintenance of the X5000 XCT system used by NSWCCD Code 611 for research and development activities, with services including Silver PM maintenance packages consisting of two visits per contract year and efX software license renewal options. The place of performance is Westlake, Maryland 20817, where the Naval Surface Warfare Center Carderock Division facility is located. While specific contract values are not disclosed in the available documentation, the multi-year structure with base and option periods suggests a significant ongoing maintenance investment for this specialized computed tomography equipment.