Comprehensive full-service maintenance/repair plan for Illumina Nova/Seq 6000

Open Solicitation Posted

Solicitation number
N3239826Q4072
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
Silver Spring, Maryland 20910, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Naval Medical Research Command (NMRC), under the Department of the Navy Naval Supply Systems Command, is seeking a comprehensive full-service maintenance and repair plan for an Illumina NovaSeq 6000 genomic sequencing instrument (Serial Number A01716). The contract requires OEM parts and labor coverage, one annual on-site preventative maintenance visit, remote technical support available 0600-1800 Monday through Friday, on-site response within two business days for hardware performance issues, control software and hardware updates, on-site applications support, and discounts on advanced training for laboratory personnel. This is a sole-source procurement directed to Illumina Inc., the only authorized provider of certified service technicians for this specialized equipment. The evaluation will be based on the vendor's ability to meet all specified support requirements, with market research conducted in October 2025 confirming Illumina as the sole source. The proposal due date is December 31, 2026, providing interested parties with a full year to submit responses.

This procurement is not designated as a set-aside, though the original solicitation document references a Women-Owned Small Business set-aside for context. The anticipated contract value is $145,522.00, with prior year contracts to Illumina totaling $135,878.00 and $141,313.00 for similar services. The one-year firm fixed-price contract will cover four quarterly support periods from January 2026 through January 2027, with a one-time quantity of one Silver Support Plan. The place of performance is the Naval Medical Research Center in Fort Detrick, Maryland, with the end-user point of contact being Francisco Malagon Bautista. The RDT&E funding source has been identified for this procurement under statutory exceptions 10 U.S.C. 2304(c)(1) and FAR 13.106-1(b)(1).

Notice text

The United States Department of the Naval Medical Research Command (NMRC) intends to award a sole source contract to, Illumina Inc., San Diego, CA. 92122. This notice is not a request for competitive proposals however If interested Government shall consider all responses.  

 

Comprehensive full-service maintenance/repair plan for Illumina NovaSeq 6000, S/N A01716 1. CAT#:20019988 NovaSeq 6000 Silver Support Plan (for S/N A01716 / ECN 108501),QTY-1/EA. 2. CAT#: 20019988NovaSeq 6000 Silver Support Plan (for S/N A01716 / ECN 108501),QTY-1/EA. 3. CAT#: 20019988 NovaSeq6000 Silver Support Plan (for S/N A01716 / ECN 108501),QTY-1/EA. 4. CAT#: 20019988 NovaSeq 6000 SilverSupport Plan (for S/N A01716 / ECN 108501), QTY-1/EA.

One year support plan must include at a minimum:
• Full coverage for OEM parts and labor/travel for OEM certified and authorized service technicians.
• No-cost replacement of proprietary reagents lost upon hardware failure.
• One on-site preventative maintenance (PM) visit done IAW OEM standards/requirements by OEM certified and authorized service technician(s).
• Remote technical support from OEM certified and authorized service technician(s). This support must be available for a minimum of 0600 – 1800, Monday – Friday.
• On-site response by OEM certified and authorized service technician(s) within two business days of an issue with the hardware’s performance.
• Control software and hardware updates IAW OEM standards/requirements.
• On-site applications support and remote monitoring.
• Discounts on advanced training for laboratory/operator personnel.

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