Maintenance Agreement for Thermo Orbitrap Ascend, Orbitrap Fusion, and Vanquish systems

The National Institutes of Health Office of Logistics and Acquisition Operations seeks a 12-month maintenance agreement for three Thermo Fisher Scientific analytical instruments—Orbitrap Ascend, Orbitrap Fusion, and Vanquish systems—with proposals due July 24. This procurement is sole-source non-competitive, awarded directly to Thermo Fisher Scientific as the original equipment manufacturer.

Place of performance is Durham, North Carolina. The contract requires Level 1 Complete Coverage maintenance services including field service engineer labor and travel, corrective maintenance with a targeted 3-business-day response time, one scheduled annual preventive maintenance visit with standard preventive maintenance kit included, priority technical support with 24-hour initial remote response and 72-hour on-site qualified service engineer arrival, software and firmware updates, 10 percent discounts on spare parts and training classes, and access to online knowledge bases. All repair parts must be manufacturer-approved and warranted throughout the contract period.

The contractor must develop an annual preventive maintenance schedule approved by the Contracting Officer's Representative, maintain current quarterly inventory lists of covered instruments, provide preventive maintenance service reports signed by National Institute of Environmental Health Sciences officials, submit monthly service request reports, affix servicing stickers to each instrument, and maintain a complete history file documenting all repairs and maintenance. The contractor is responsible for all necessary personnel, labor, facilities, equipment, parts, materials, and supplies at no additional cost to the Government. The NAICS code is 811210, Electronic and Precision Equipment Repair and Maintenance; PSC code is J066, Maint/Repair/Rebuild Of Equipment—Instruments And Laboratory Equipment.