J065--PAR Excellence Annual Support Services V20 IDIQ Services for existing PAR Excellence system throughout V20

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 20 (VISN 20) is soliciting offers for PAR Excellence Annual Support Services under Request for Quotation (RFQ) 36C26026Q0219. The procurement seeks license renewal and comprehensive support services for the PAR Excellence Weight Based Inventory Management System across eight VA medical centers and associated Community Based Outpatient Clinics in Alaska, Oregon, and Washington. Key contract requirements include providing hardware warranty support beyond the initial 12-month manufacturer warranty, software licensing fees, and 24/7 PAR Excellence support hotline access, with contractor responsibilities encompassing hardware and software diagnostics, support staff availability from 7 AM to 9 PM EST with timely after-hours response, software updates and upgrades, and implementation of PAR Excellence Pro-Active Technical Product Support (PTPS) monitoring. The government will evaluate offers based on lowest price for a firm fixed-price contract, with award to a single offeror demonstrating responsibility and satisfactory past performance. The offer due date is January 28, 2026, at 3:00 PM Pacific Time, with responses to be submitted to Contracting Officer Peter Park at Peter.Park2@va.gov.

This acquisition is not set-aside for small business concerns and will be awarded as an Indefinite Delivery Indefinite Quantity (IDIQ) contract to a single offeror. The estimated contract value is $19.5 million over a five-year performance period consisting of five one-year ordering periods from May 1, 2026, through April 30, 2031. The IDIQ price list includes support line items covering PAR Server/Client Licenses, PAR Client Unlimited, PAR Bins Replenishment, PAR Vision Unlimited, PAR Scales, Controllers, Set-up Kits, PAR Secure Cabinets, barcode/Bluetooth scanners, and tethered scanners across all five contract years. Vendors must submit a completed SF 1449, an IDIQ price list from Section D.1, FAR 52.209-7 responsibility certification, a manufacturer authorization letter, and company contact information with SAM UEI number. Invoices will be submitted yearly to the VA Financial Services Center in Austin, Texas, with payment via electronic funds transfer in accordance with the Prompt Payment Act.