J065--Notice of Intent to Sole Source Olympus America Endoscopy Equipment 3 Year IDIQ DCVAMC

Closed Special Notice Posted

Solicitation number
36C24525Q0521
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 5 has issued a Special Notice for a sole-source contract with Olympus America for endoscopy equipment support at the Washington DC VA Medical Center. The notice details a three-year Indefinite Delivery/Indefinite Quantity (IDIQ) contract structured with one base year and two option years. The contract is specifically focused on providing comprehensive maintenance, repair, and support services for Olympus endoscope instrumentation. This sole-source procurement is targeted at obtaining specialized maintenance and support for specific medical equipment critical to the medical center's operations. The contract will be managed and administered by the Biomedical Engineering department.

The primary objective of this contract is to ensure continuous, comprehensive support for Olympus endoscopic equipment through unlimited repair, maintenance, and exchange services. Contractors must provide unlimited replacement parts, Field Service Engineer visits at no additional cost, and on-demand clinical training. The service is structured with a "no fault" approach, meaning all repairs will be covered regardless of the cause of damage or defect. Key requirements include 24/7 technical support, a 30-minute response time to trouble calls, and next-business-day dispatch for equipment malfunctions. Contractors must use OEM-certified parts, employ factory-trained personnel, and follow OSHA regulations. The solicitation is coded under NAICS 811210 (Electronic and Precision Equipment Repair and Maintenance) and has a response deadline of May 16, 2025, at 10am Eastern Time. The specific point of contact is William Chris Galletta, who can be reached via email or phone for additional information.

Notice text

Scope of Services:

The purpose of this requirement is to provide support for the Olympus endoscope instrumentation at the Washington DC VAMC. The Contractor shall provide all labor, personnel, equipment, tools, materials, supervision and other items and services necessary to complete repair or exchange. The contractor shall also provide unlimited service and maintenance to support the Olympus products, including annual preventative maintenance. The contractor shall provide unlimited replacement parts to return the Olympus product to normal operating conditions. If parts are backordered, the contractor shall provide loaner products if available. Service provided shall be no fault in that all repairs will fall under the scope of this contract regardless of cause of defect or damage. Field Service Engineer (FSE) visits shall be at no additional charge to the government. Additional, on-site clinical training shall be provided on-demand. The contractor shall provide training courses through their education portal. Technology upgrades shall be added at the time of exchange or repair. Damage reports and field service reports shall be provided for every repair/exchange. Repairs and exchanges of non-expendable equipment at the DC VAMC inventory shall be reported to Biomedical Engineering. Biomedical Engineering will be the manager and administrator of this service contract. The contractor shall provide one base year plus two option years.

Files

File Type Posted
Statement of Work 688 Olympus.pdf PDF
36C24525Q0521.docx DOCX document

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