J063--New Base+4 Dormakaba Lock Preventative Maintenance and Repair for the Milwaukee VAMC

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 12 is soliciting quotes for DormaKaba lock preventative maintenance and repair services at the Clement J. Zablocki Veterans Affairs Medical Center in Milwaukee, Wisconsin. The contractor must provide remote technical helpdesk support during normal business hours (Monday-Friday, 7:00 AM to 3:30 PM CST) and perform quarterly on-site maintenance visits of eight hours each on 118 RT+ locks and RAC 5XT remote access controllers across two buildings. Required services include system updates, audit log generation, diagnostic checks, battery verification and replacement, lock inspection and servicing, hardware cleaning and calibration, software version checks and upgrades, keycard reprogramming, security protocol verification, configuration backups, and network security checks. Contractors must be certified by Dormakaba, provide a one-year warranty on all parts and labor, maintain an emergency response plan with support within four hours of incident report, and comply with Service Contract Labor Standards wage determination for Milwaukee County. The quote due date is May 12, 2026, at 10:00 AM CDT, with questions due by May 5, 2026, at 10:00 AM local time.

This solicitation is 100% set-aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB), issued under FAR Parts 12 and 13 for commercial items and simplified acquisition procedures. The contract period begins August 1, 2026, through July 31, 2027, with four optional one-year extension periods extending through 2031. Pricing must be firm-fixed for all line items covering the base year and four option years, with separate quotes required for optional repair, replacement, and addition services. Contractors must subcontract only to certified Dormakaba installers and comply with all VA facility security and compliance requirements, including background investigations, badging, and records management protocols. The contracting officer is Michelle Klug at the Department of Veterans Affairs Great Lakes Acquisition Center in Milwaukee, Wisconsin, and the place of performance is the Milwaukee VAMC facility.