J059--Strax/Hiperwall/AV Support Services- Greater Los Angeles VA Healthcare System

The Department of Veterans Affairs Veterans Health Administration, Veterans Integrated Service Network 22, seeks onsite support services for Strax, Hiperwall, and Audio Visual systems at the Greater Los Angeles VA Healthcare System, with proposals due June 8, 2026, at 2:00 PM PDT. The procurement is unrestricted with no set-aside designation.

Place of performance is the Veterans Administration facility in Los Angeles, California (90073). The contractor must provide 24/7/365 remote support with 24-hour onsite response capability for Strax platform operations, training, and emergency response; Hiperwall software updates, system optimization, and license renewal across multiple locations; and comprehensive Audio Visual support including hardware maintenance, teleconferencing, Direct View LED tile replacement, color balancing, audio system tuning, microphone maintenance, lighting control, occupancy sensors, matrix switches, and One Beyond camera system management. The contractor must also install and support the CyberIQ platform with video management system and anomaly detection capabilities.

The contractor must obtain multiple manufacturer certifications: Strax Intelligence (Reseller/Technician/Instructor), Hiperwall Master Level Installer/Technician, AVIXA CTS, Crestron CTI, Pakedge PCNA, and audio and shading certifications. The contract is structured as firm fixed-price for a base year (July 1, 2026 through June 30, 2027) plus four one-year option periods, with an estimated total value of $34 million. Invoices are submitted monthly in arrears via the Tungsten Network. The contract incorporates FAR clauses 52.212-4 and 52.212-5 and extensive VA IT security, information protection, and Privacy Act compliance requirements, including data breach notification protocols with liquidated damages and annual security controls assessments. NAICS code is 811210, Electronic and Precision Equipment Repair and Maintenance; PSC code is J059.