J065--Karl Storz Support Services IDIQ VISN 23

The Department of Veterans Affairs Network Contracting Office 23 seeks OEM-certified support and service for Karl Storz Video Integration Systems across VISN 23, with proposals due October 28, 2026 at 12:00 PM CDT. This is a brand-name-only, sole-source procurement restricted to Karl Storz and authorized partners due to proprietary architecture and OEM certification requirements; market research confirmed no alternative providers or verified SDVOSB/VOSB sources capable of delivering required services.

The five-year IDIQ contract runs November 4, 2026 through November 3, 2031 across five one-year ordering periods, with a maximum value of $34 million. Place of performance spans eleven VA Medical Centers and clinics across Iowa, South Dakota, Minnesota, and Nebraska, including Minneapolis, St. Cloud, Fargo, Central Iowa, Iowa City, Black Hills, Sioux Falls, Omaha, and Sioux Falls. The NAICS code is 811210, Electronic and Precision Equipment Repair and Maintenance; PSC is J065.

Required services include preventive and corrective maintenance, software updates, firmware patches, replacement parts, remote and onsite technical support, cybersecurity compliance documentation, and staff training for Karl Storz OR1 integrated operating room platforms, NEO IP video routing systems, AIR system components, 4K Boom Room configurations, AIDA Bella recording modules, StreamConnect servers, and CollaboratOR hardware. The contractor must provide OEM-certified technicians, maintain spare parts availability with next-day delivery capability, and comply with NFPA 99, OSHA standards, VA Directive 6500, VA Handbook 6513, FIPS 140-3, and Business Associate Agreement obligations for protected health information. Questions are due 72 hours before the proposal deadline. Contracting Officer is Joshua Imdacha at NCO 23, Coralville, Iowa.