Information Technology (IT) Services and Support
Closed Pre-Solicitation Posted
- Solicitation number
- W519TC-25-R-ITSS
- Agency
-
ACC Rock Island
Army Contracting Command, Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- Not on record
- PSC
- Not on record
- Place of performance
- Radford, Virginia 24143, United States
Notice details come from SAM.gov. Updated .
About this opportunity
Army Contracting Command – Rock Island is issuing a Request for Information on behalf of Product Lead Acquisition, Logistics and Technology Enterprise Services (PL ALTESS) to solicit capability statements for IT managed services and support, with capability statement responses due by March 17, 2026 at 5:00 PM Eastern Standard Time.
Place of performance is Radford Army Ammunition Plant, Radford, Virginia, with potential staffing at alternative CONUS and OCONUS locations; telework is authorized on a case-by-case basis with government approval. Work spans IT operations (data center infrastructure, network management, virtualization, storage, backup/recovery, desktop support, server administration, Citrix, monitoring, DevSecOps), cloud management (ERP and commercial cloud infrastructure including Microsoft Azure and Amazon AWS), cybersecurity (incident response, internal controls, network defense), application management (modernization, databases, middleware), and services management (FinOps, IT governance, customer relationship management, audit support). Services must be delivered across Army Enterprise Data Centers (CONUS and OCONUS) and Enterprise Cloud Management Agency cARMY enclaves.
Contractor personnel must possess interim or final DoD Secret security clearances commensurate with PWS requirements; the prime contractor must obtain a Secret Facility Clearance. The government is considering Time and Materials, Labor Hour, and Firm-Fixed-Price contract types with potential hybrid pricing across service areas. Estimated staffing is 163–209 full-time equivalents. NAICS code 541512 applies; small business size standard is $27.5 million. IBM is the current incumbent. The government anticipates a base year award date of May 1, 2026, with a 12-month base period from September 14, 2027 through September 13, 2028, followed by four optional 12-month renewal periods. A 30-day transition-in period is required. Questions must be submitted by February 12, 2026. The government has determined that the Responsive Strategic Sourcing for Services (RS3) contract vehicle will be used for the formal solicitation. Contracting Officer: Karen Loss (karen.m.loss.civ@army.mil); Contract Specialist: Dani Broders (danielle.s.broders.civ@army.mil).
Notice text
8 versions
Update #8 · Latest ·
***UPDATE: The Government has determined that the Responsive Strategic Sourcing for Services (RS3) contract vehicle is the most appropriate mechanism for the Information Technology Support Services (ITSS) procurement.
This approach strictly aligns with applicable federal procurement regulations and utilizes an established, fully compliant contractual framework.
This decision is final, and the Government will not accept or respond to inquiries regarding this procurement vehicle selection. Vendors must review the posted documentation and execute their responses accordingly.
----------------------------------------------------------
**Amendment 06: This amendment has been issued to update the Points of Contact as follows:
Contracting Officer:
Karen Loss –
karen.m.loss.civ@army.mil
Contract Specialist:
Dani Broders –
danielle.s.broders.civ@army.mil
---------------------
**Amendment 05: Please find attached responses to the RFI questions.
Please note: This was the final round of questions for this RFI. Please monitor this Government point of entry for any possible future updates.
----------------------
Thank you.
**Amendment 04: This amendment has been issued to update the Revised Request for Information (RFI). The deadline for submitting responses to questions and the capability statement has been extended from March 2, 2026 to March 17, 2026, with submissions due no later than 5:00 PM Eastern Standard Time.
Please note that all questions must be submitted no later than 5:00 PM Eastern Standard Time on February 12, 2026.
----------------------
**Amendment 03: This amendment modifies the previously issued Request for Information (RFI) by removing paragraph 4.1.1.2, titled 'Facilities,' from the Performance Work Statement (PWS). All other information remains unchanged.
Please see attachments for complete details.
----------------------
**Amedment 02: Please find attached responses to the RFI questions.
Please note: This was the final round of questions for this RFI. Please monitor this Government point of entry for any possible future updates.
----------------------
**This notice is an Amendment 01 to the RFI posted on 11 June 2025 for Information Technology (IT) Services and Support.
Please submit all questions no later than 5:00 PM Eastern Standard Time on 9 July 2025.
All Q&A will be provided on or around 23 July 2025.
Army Contracting Command – Rock Island is issuing this RFI on behalf of Product Lead Acquisition, Logistics and Technology Enterprise Services (PL ALTESS) to gather information from industry sources regarding capabilities to support potential future requirements. ALTESS is seeking a capability statement, not a proposal, to inform acquisition planning and strategy development for a tentative requirement.
ALTESS is an IT managed service provider for the Army, providing infrastructure, platform, and application services. ALTESS provides these services across numerous hosting locations, including Army Enterprise Data Centers (AEDCs) - CONUS & OCONUS and Enterprise Cloud Management Agency’s (ECMA) cARMY enclaves within various commercial cloud service providers.
Please see attachments for complete details.
Update #7 ·
**Amendment 06: This amendment has been issued to update the Points of Contact as follows:
Contracting Officer:
Karen Loss –
karen.m.loss.civ@army.mil
Contract Specialist:
Dani Broders –
danielle.s.broders.civ@army.mil
---------------------
**Amendment 05: Please find attached responses to the RFI questions.
Please note: This was the final round of questions for this RFI. Please monitor this Government point of entry for any possible future updates.
----------------------
Thank you.
**Amendment 04: This amendment has been issued to update the Revised Request for Information (RFI). The deadline for submitting responses to questions and the capability statement has been extended from March 2, 2026 to March 17, 2026, with submissions due no later than 5:00 PM Eastern Standard Time.
Please note that all questions must be submitted no later than 5:00 PM Eastern Standard Time on February 12, 2026.
----------------------
**Amendment 03: This amendment modifies the previously issued Request for Information (RFI) by removing paragraph 4.1.1.2, titled 'Facilities,' from the Performance Work Statement (PWS). All other information remains unchanged.
Please see attachments for complete details.
----------------------
**Amedment 02: Please find attached responses to the RFI questions.
Please note: This was the final round of questions for this RFI. Please monitor this Government point of entry for any possible future updates.
----------------------
**This notice is an Amendment 01 to the RFI posted on 11 June 2025 for Information Technology (IT) Services and Support.
Please submit all questions no later than 5:00 PM Eastern Standard Time on 9 July 2025.
All Q&A will be provided on or around 23 July 2025.
Army Contracting Command – Rock Island is issuing this RFI on behalf of Product Lead Acquisition, Logistics and Technology Enterprise Services (PL ALTESS) to gather information from industry sources regarding capabilities to support potential future requirements. ALTESS is seeking a capability statement, not a proposal, to inform acquisition planning and strategy development for a tentative requirement.
ALTESS is an IT managed service provider for the Army, providing infrastructure, platform, and application services. ALTESS provides these services across numerous hosting locations, including Army Enterprise Data Centers (AEDCs) - CONUS & OCONUS and Enterprise Cloud Management Agency’s (ECMA) cARMY enclaves within various commercial cloud service providers.
Please see attachments for complete details.
Update #6 ·
**Amendment 05: Please find attached responses to the RFI questions.
Please note: This was the final round of questions for this RFI. Please monitor this Government point of entry for any possible future updates.
----------------------
Thank you.
**Amendment 04: This amendment has been issued to update the Revised Request for Information (RFI). The deadline for submitting responses to questions and the capability statement has been extended from March 2, 2026 to March 17, 2026, with submissions due no later than 5:00 PM Eastern Standard Time.
Please note that all questions must be submitted no later than 5:00 PM Eastern Standard Time on February 12, 2026.
----------------------
**Amendment 03: This amendment modifies the previously issued Request for Information (RFI) by removing paragraph 4.1.1.2, titled 'Facilities,' from the Performance Work Statement (PWS). All other information remains unchanged.
Please see attachments for complete details.
----------------------
**Amedment 02: Please find attached responses to the RFI questions.
Please note: This was the final round of questions for this RFI. Please monitor this Government point of entry for any possible future updates.
----------------------
**This notice is an Amendment 01 to the RFI posted on 11 June 2025 for Information Technology (IT) Services and Support.
Please submit all questions no later than 5:00 PM Eastern Standard Time on 9 July 2025.
All Q&A will be provided on or around 23 July 2025.
Army Contracting Command – Rock Island is issuing this RFI on behalf of Product Lead Acquisition, Logistics and Technology Enterprise Services (PL ALTESS) to gather information from industry sources regarding capabilities to support potential future requirements. ALTESS is seeking a capability statement, not a proposal, to inform acquisition planning and strategy development for a tentative requirement.
ALTESS is an IT managed service provider for the Army, providing infrastructure, platform, and application services. ALTESS provides these services across numerous hosting locations, including Army Enterprise Data Centers (AEDCs) - CONUS & OCONUS and Enterprise Cloud Management Agency’s (ECMA) cARMY enclaves within various commercial cloud service providers.
Please see attachments for complete details.
Update #5 ·
**Amendment 04: This amendment has been issued to update the Revised Request for Information (RFI). The deadline for submitting responses to questions and the capability statement has been extended from March 2, 2026 to March 17, 2026, with submissions due no later than 5:00 PM Eastern Standard Time.
Please note that all questions must be submitted no later than 5:00 PM Eastern Standard Time on February 12, 2026.
----------------------
**Amendment 03: This amendment modifies the previously issued Request for Information (RFI) by removing paragraph 4.1.1.2, titled 'Facilities,' from the Performance Work Statement (PWS). All other information remains unchanged.
Please see attachments for complete details.
----------------------
**Amedment 02: Please find attached responses to the RFI questions.
Please note: This was the final round of questions for this RFI. Please monitor this Government point of entry for any possible future updates.
----------------------
**This notice is an Amendment 01 to the RFI posted on 11 June 2025 for Information Technology (IT) Services and Support.
Please submit all questions no later than 5:00 PM Eastern Standard Time on 9 July 2025.
All Q&A will be provided on or around 23 July 2025.
Army Contracting Command – Rock Island is issuing this RFI on behalf of Product Lead Acquisition, Logistics and Technology Enterprise Services (PL ALTESS) to gather information from industry sources regarding capabilities to support potential future requirements. ALTESS is seeking a capability statement, not a proposal, to inform acquisition planning and strategy development for a tentative requirement.
ALTESS is an IT managed service provider for the Army, providing infrastructure, platform, and application services. ALTESS provides these services across numerous hosting locations, including Army Enterprise Data Centers (AEDCs) - CONUS & OCONUS and Enterprise Cloud Management Agency’s (ECMA) cARMY enclaves within various commercial cloud service providers.
Please see attachments for complete details.
Update #4 ·
**Amendment 03: This amendment modifies the previously issued Request for Information (RFI) by removing paragraph 4.1.1.2, titled 'Facilities,' from the Performance Work Statement (PWS). All other information remains unchanged.
Please see attachments for complete details.
----------------------
**Amedment 02: Please find attached responses to the RFI questions.
Please note: This was the final round of questions for this RFI. Please monitor this Government point of entry for any possible future updates.
----------------------
**This notice is an Amendment 01 to the RFI posted on 11 June 2025 for Information Technology (IT) Services and Support.
Please submit all questions no later than 5:00 PM Eastern Standard Time on 9 July 2025.
All Q&A will be provided on or around 23 July 2025.
Army Contracting Command – Rock Island is issuing this RFI on behalf of Product Lead Acquisition, Logistics and Technology Enterprise Services (PL ALTESS) to gather information from industry sources regarding capabilities to support potential future requirements. ALTESS is seeking a capability statement, not a proposal, to inform acquisition planning and strategy development for a tentative requirement.
ALTESS is an IT managed service provider for the Army, providing infrastructure, platform, and application services. ALTESS provides these services across numerous hosting locations, including Army Enterprise Data Centers (AEDCs) - CONUS & OCONUS and Enterprise Cloud Management Agency’s (ECMA) cARMY enclaves within various commercial cloud service providers.
Please see attachments for complete details.
Update #3 ·
**Amedment 02: Please find attached responses to the RFI questions.
Please note: This was the final round of questions for this RFI. Please monitor this Government point of entry for any possible future updates.
**This notice is an Amendment 01 to the RFI posted on 11 June 2025 for Information Technology (IT) Services and Support.
Please submit all questions no later than 5:00 PM Eastern Standard Time on 9 July 2025.
All Q&A will be provided on or around 23 July 2025.
Army Contracting Command – Rock Island is issuing this RFI on behalf of Product Lead Acquisition, Logistics and Technology Enterprise Services (PL ALTESS) to gather information from industry sources regarding capabilities to support potential future requirements. ALTESS is seeking a capability statement, not a proposal, to inform acquisition planning and strategy development for a tentative requirement.
ALTESS is an IT managed service provider for the Army, providing infrastructure, platform, and application services. ALTESS provides these services across numerous hosting locations, including Army Enterprise Data Centers (AEDCs) - CONUS & OCONUS and Enterprise Cloud Management Agency’s (ECMA) cARMY enclaves within various commercial cloud service providers.
Please see attachments for complete details.
Update #2 ·
**This notice is an Amendment 01 to the RFI posted on 11 June 2025 for Information Technology (IT) Services and Support.
Please submit all questions no later than 5:00 PM Eastern Standard Time on 9 July 2025.
All Q&A will be provided on or around 23 July 2025.
Army Contracting Command – Rock Island is issuing this RFI on behalf of Product Lead Acquisition, Logistics and Technology Enterprise Services (PL ALTESS) to gather information from industry sources regarding capabilities to support potential future requirements. ALTESS is seeking a capability statement, not a proposal, to inform acquisition planning and strategy development for a tentative requirement.
ALTESS is an IT managed service provider for the Army, providing infrastructure, platform, and application services. ALTESS provides these services across numerous hosting locations, including Army Enterprise Data Centers (AEDCs) - CONUS & OCONUS and Enterprise Cloud Management Agency’s (ECMA) cARMY enclaves within various commercial cloud service providers.
Please see attachments for complete details.
Update #1 ·
Army Contracting Command – Rock Island is issuing this RFI on behalf of Product Lead Acquisition, Logistics and Technology Enterprise Services (PL ALTESS) to gather information from industry sources regarding capabilities to support potential future requirements. ALTESS is seeking a capability statement, not a proposal, to inform acquisition planning and strategy development for a tentative requirement.
ALTESS is an IT managed service provider for the Army, providing infrastructure, platform, and application services. ALTESS provides these services across numerous hosting locations, including Army Enterprise Data Centers (AEDCs) - CONUS & OCONUS and Enterprise Cloud Management Agency’s (ECMA) cARMY enclaves within various commercial cloud service providers.
Please see attachments for complete details.
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