Heart Patient Lodging Services

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 21 is seeking a contractor to provide temporary lodging services for veterans and families participating in the VA Palo Alto Heart Transplant Program. The contractor must supply two ground-floor rooms located within 10 miles of the VA Palo Alto Health Care System, available 24/7, with each room accommodating up to five guests, including two queen-sized beds, a kitchenette, and capacity for up to two pets per room. Additional services required include daily housekeeping, continental breakfast, laundry facilities, and complimentary wireless internet, along with pre-transplant and post-transplant room preparation capabilities. Evaluation criteria will focus on contractor experience with similar projects, socioeconomic status, subcontracting plans, and pricing proposals, with emphasis on small business participation including Service-Disabled Veteran-Owned Small Businesses and Veteran-Owned Small Businesses. Interested contractors must submit a detailed capability statement addressing company details, experience, subcontracting plans, and price estimates by November 19, 2025, at 10:00 AM Pacific Time, and must be registered in the System for Award Management (SAM) prior to submission.

This procurement carries no set-aside designation, and no incumbent contractor information is provided in the pre-solicitation materials. The contract structure includes a base year with four option years, with an estimated annual requirement of 790 room-nights, corresponding to NAICS code 721110 with a small business size standard of $40 million. While specific award values are not disclosed in the pre-solicitation notice, the estimated volume of approximately 790 room-nights annually provides insight into the anticipated scope and scale of the engagement. The contractor must maintain performance standards as outlined in the Performance Work Statement, including participation in quality improvement activities and mandatory registration with the Contractor Performance Assessment Reporting System (CPARS). Monthly invoices are required by the 5th of each month, with strict adherence to facility maintenance and operational requirements essential for contract performance.