H363--Fire Alarm Server Support

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 12 is seeking a contractor for Fire Alarm Server Service and Support. The solicitation, identified as contract 36C25225Q0446, focuses on maintaining two virtual servers running Windows Server 2016 Fire Alarm Server Service, with specific requirements for technical support and infrastructure management. The servers, originally installed by SIS Inc., require ongoing maintenance and have redundant failover capabilities. Potential contractors should note that direct remote access will not be permitted, and past communications have occurred through controlled TEAMS meetings. The solicitation was posted on May 15, 2025, with proposals due by May 26, 2025, indicating a relatively short response window for interested vendors.

The contract opportunity is not designated with a specific set-aside and falls under the NAICS category 561621 for Security Systems Services. While no explicit award value is stated, the technical complexity suggests a specialized service contract with potential for ongoing support. The place of performance appears to be within the Veterans Integrated Service Network 12's regional infrastructure. The servers are currently managed and backed up by the regional IT Department, implying that the selected contractor will work in close coordination with existing technical staff. The procurement targets a contractor with expertise in Windows Server 2016 environments and fire alarm server service management, with an emphasis on maintaining system reliability and technical continuity.