FEMA - MWEOC CISCO IVR 5 - Year License Renewal
Closed Solicitation Posted
- Solicitation number
- WX03007Y2025T
- Agency
-
FEMA National Community Section
Federal Emergency Management Agency, Department of Homeland Security
- Responses due
- Set-aside
- Total Small Business
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Mount Weather, Virginia 20135, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Federal Emergency Management Agency (FEMA) is seeking proposals for a five-year renewal of Cisco Interactive Voice Response (IVR) licensing for their Integrated Continuity Communications Transport (ICCT) system, supporting the Mount Weather Emergency Operations Center. The procurement includes multiple licensing components such as Flex FedRAMP 3.0, On-Premises Calling Professional licenses (250 units), FedRAMP Messaging Named User Entitlements (250 units), File Storage Entitlements (5,000 units), SRST Endpoints (500 units), and various Unity Connection and Emergency Responder Smart Licenses to maintain vulnerability scanning and network monitoring capabilities. The contract requires delivery of new equipment with manufacturer warranties within 30 days of order receipt, and bidders must provide comprehensive pricing for all line items. Evaluation will be conducted using the Lowest Price Technically Acceptable (LPTA) method, focusing on technical acceptability and lowest overall price. Critical deadlines include the seller question deadline of June 13, 2025 at 10:00 ET, and the bid submission deadline of June 16, 2025 at 9:00 ET.
This procurement is designated as a Total Small Business Set-Aside, restricting participation to qualified small businesses only. The current vendor managing subscription ID 1951223 has been identified, though no specific incumbent contractor name is mentioned in the documentation. The contract structure includes a base period from August 19, 2025 to August 18, 2030, with multiple one-year option periods extending the potential contract value across the five-year licensing renewal period. Delivery will be made to Stephen French at 19844 Blue Ridge Mountain Road, Bluemont, VA 20135, with the primary place of performance at Mount Weather, Virginia. The procurement falls under NAICS code 541519 (Other Computer Related Services) and PSC code 7B20 (IT and Telecom - High Performance Compute Hardware and Perpetual License Software), indicating this is a specialized technology services contract supporting FEMA's critical emergency communications infrastructure.
Notice text
3 versions
Update #3 · Latest ·
Solicitation amended on June 13, 2025 to extend the closing date to June 23, 2025.
Solicitation amended on June 4, 2025 to change from 1 year to 5 year renewal.
This Statement of Work (SOW) outlines the requirements for the renewal of IVR licensing for use on the FEMA Secure Comms and Engineering Support Contract. The purpose of this renewal is to ensure that vulnerability scanning, and Network monitoring continues for the ICCT system.
All information can be found in the attachment section of the solicitation.
Update #2 ·
Solicitation updated on June 4, 2025 to change from 1 year to 5 year renewal.
This Statement of Work (SOW) outlines the requirements for the renewal of IVR licensing for use on the FEMA Secure Comms and Engineering Support Contract. The purpose of this renewal is to ensure that vulnerability scanning, and Network monitoring continues for the ICCT system.
All information can be found in the attachment section of the solicitation.
Update #1 ·
This Statement of Work (SOW) outlines the requirements for the renewal of IVR licensing for use on the FEMA Secure Comms and Engineering Support Contract. The purpose of this renewal is to ensure that vulnerability scanning, and Network monitoring continues for the ICCT system.
All information can be found in the attachment section of the solicitation.
Files
| File | Type | Posted |
|---|---|---|
| Solicitation v2.pdf | ||
| Statement of Work v2.pdf | ||
| Current Vendor Q and As 6.03.2025 218pm.xlsx | XLSX spreadsheet | |
| Statement of Work.pdf | ||
| Brand Name Justification.pdf | ||
| Solicitation WX03007Y2025T CISCO IVR License Renewal.pdf |
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