Statement of Work.pdf

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Attached to
FEMA - MWEOC CISCO IVR 5 - Year License Renewal
Solicitation number
WX03007Y2025T
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About this file

This Statement of Work (SOW) details the FEMA ONCP CCD's requirements for renewing Cisco Interactive Voice Response (IVR) licensing for the Secure Comms and Engineering Support Contract. The renewal encompasses multiple licensing components, including Flex FedRAMP 3.0, FedRAMP Messaging Named User Entitlements, Unity Connection Smart Licenses, Emergency Responder Smart Licenses, and Unified Communications Manager Smart Licenses, totaling quantities ranging from 1 to 1000 units across different license types.

The SOW specifies delivery to Stephen French at 19844 Blue Ridge Mountain Rd, Bluemont, VA 20135, with a 30-day delivery window from the purchase order date and a license expiration target of August 19, 2025. Key contacts include Herman Perry for procurement and Stephen French for delivery issues. The contract includes a base year with potential option years 1-4, and payment will be made upon successful delivery and inspection of the licenses. All transactions are subject to FEMA's standard terms and conditions, with the primary objective of maintaining vulnerability scanning and network monitoring capabilities for the ICCT system.

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Other files

File Type Posted
Solicitation v2.pdf PDF
Statement of Work v2.pdf PDF
Current Vendor Q and As 6.03.2025 218pm.xlsx XLSX spreadsheet
Brand Name Justification.pdf PDF
Solicitation WX03007Y2025T CISCO IVR License Renewal.pdf PDF

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Statement of Work (SOW) CISCO Interactive Voice Response (IVR) License Renewal

FEMA ONCP CCD

Date: 04/04/2025

1. Introduction This Statement of Work (SOW) outlines the requirements for the renewal of IVR licensing for use on the FEMA Secure Comms and Engineering Support Contract. The purpose of this renewal is to ensure that vulnerability scanning, and Network monitoring continues for the ICCT system.

2. Objectives

• Purchase CISCO IVR licensing.

• Ensure timely delivery and proper documentation for all purchased items.

• Verify compatibility with existing systems and software.

• The License will be delivered before expiration of current license on 2025-Aug-19.

3. Scope of Work

• Specifications: The license must meet the following minimum specifications:

o Version: Latest version Cisco unified call manager 15x

• Quantity: (1)

• Flex FedRAMP 3.0 QTY 1

• BASIC SUPPORT - FEDRAMP AND UCM CLOUD FOR GOV QTY 1

• NU ON-PREMISES CALLING PROFESSIONAL QTY 50

• FedRAMP Messaging Named User Entitlement -1 QTY 50

• FedRAMP File Storage Entitlement QTY 1000

• SRST Endpoints -1 QTY 100

• FedRAMP Pro Pack for Cisco Control Hub Entitlement QTY 50

• Unity Connection Smart License -1 QTY 50

• Emergency Responder Smart License -1 QTY 150

• Unified Communications Manager Smart License - Pro -1 QTY 50

• Delivery: Delivery to be completed within 30 days from the date of purchase order.

• Location:

Attention: Stephen French 19844 Blue Ridge Mountain Rd

Bluemont, VA 20135 Email to: fema-oncp-ccd-icct-support@fema.dhs.gov

• Documentation: Include all relevant documentation, including but not limited to, the purchase receipt, warranty information, and user manuals.

4. Deliverables mailto:fema-oncp-ccd-icct-support@fema.dhs.gov

• One license that meets the specified technical requirements.

• Delivery of license to the specified address.

• Relevant documentation and packaging materials.

5. Acceptance Criteria

• The license must match the specifications outlined in Section 3.

• The license must be delivered within the specified time frame.

• All documentation must be provided and accurate.

6. Responsibilities

• Vendor: Responsible for supplying the license according to the specifications, ensuring timely delivery, and providing necessary documentation.

• Recipient: Responsible for inspecting the license upon delivery, verifying it meets the specifications, and notifying the vendor of any discrepancies.

7. Payment Terms

• Payment will be made upon successful delivery and inspection of the license.

8. Contact Information

• Primary Contact for Procurement: Herman Perry

• Primary Contact for Delivery Issues: Stephen French

9. Terms and Conditions

• All transactions are subject to FEMA’s standard terms and conditions.

• Any disputes or issues will be resolved according to FEMA’s policies.

10. Approval This SOW is approved by the undersigned parties and is effective as of the date signed.

11. Period of performance

• Base year.

• NLT 30 days after contract award

• Option years 1-4

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