FDIC ServiceNow Basic Ordering Agreement and Task Order

Closed Solicitation Posted

Solicitation number
CORHQ-24-R-0422
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
Arlington, Virginia, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Federal Deposit Insurance Corporation (FDIC) is seeking multiple contractors through a Basic Ordering Agreement (BOA) and a single Task Order 1 to support the operation, maintenance, enhancement, research, analysis, and implementation of existing and new capabilities on the ServiceNow platform. The scope of work includes project management, organizational change management, architecture and design, business process analysis, mapping, configuration, development, testing, deployment, training, and knowledge transfer. The BOA has a 12-month base period beginning January 1, 2025, with six 12-month option periods. Evaluation criteria includes Confidence Ratings for the Advisory Down Select, Mission Capability, and Price factors. Vendors must comply with all solicitation instructions, attend a mandatory Offerors' Conference on July 30, 2024, and submit questions to the Contracting Officer and Contract Specialist.

This procurement is not set aside for any specific program. The FDIC notes there are two incumbent contractors, but does not provide their names. The total value of the BOA and Task Order 1 is not disclosed, but the work is to be performed at FDIC facilities or contractor facilities, either on-site or remotely, within the United States.

Notice text

4 versions

Update #4 · Latest ·

The contractor(s) shall support operating, maintaining, enhancing, researching, analyzing, and implementing existing and new capabilities on the ServiceNow platform in support of the FDIC mission. This includes, but is not limited to project management, organizational change management, architecture and design, business process analysis, mapping, configuration, development, testing, deployment, training, and knowledge transfer. FDIC anticipates Multiple Award Basic Ordering Agreements (BOAs) and a single Task Order 1 resulting from this solicitation, which includes multiple proposal and evaluation phases. This procurement’s period of performance is anticipated to be a 12-month base period beginning approximately January 1, 2025 with six (6) 12-month option periods; with work to be performed at the FDIC facilities, or at Contractor facilities, either on site or remotely within the United States.

Vendors must comply with all applicable instructions in the RFP in order to submit a responsive proposal.

Vendors should make special note of provision 7.3.2-05 - Offerors' Conference - July 2008 on page 129 for instructions on attending the Offerors' Conference to be conducted by the FDIC on July 30, 2024.

***Amendment CORHQ-24-R-0422-P0001 posted on 8/9/2024

   ***See new attachments (1) CORHQ-24-R-0422-P0001, (2) QA Sheet, (3) Advisory Down Select Worksheet, (4) f3700-46, and (5) f3700-46A

***Amendment CORHQ-24-R-0422-P0002 posted on 8/13/2024

   ***See new attachments (1) CORHQ-24-R-0422-P0002, (2) Additional QAs

***Amendment CORHQ-24-R-0422-P0003 posted on 8/15/2024

   ***See new attachment CORHQ-24-R-0422-P0003

All questions of any nature regarding this procurement should be sent via email to the Contracting Officer, Scott Fiscus at sfiscus@fdic.gov and the Contract Specialist, Brittany Helmkamp at bhelmkamp@fdic.gov.

Update #3 ·

The contractor(s) shall support operating, maintaining, enhancing, researching, analyzing, and implementing existing and new capabilities on the ServiceNow platform in support of the FDIC mission. This includes, but is not limited to project management, organizational change management, architecture and design, business process analysis, mapping, configuration, development, testing, deployment, training, and knowledge transfer. FDIC anticipates Multiple Award Basic Ordering Agreements (BOAs) and a single Task Order 1 resulting from this solicitation, which includes multiple proposal and evaluation phases. This procurement’s period of performance is anticipated to be a 12-month base period beginning approximately January 1, 2025 with six (6) 12-month option periods; with work to be performed at the FDIC facilities, or at Contractor facilities, either on site or remotely within the United States.

Vendors must comply with all applicable instructions in the RFP in order to submit a responsive proposal.

Vendors should make special note of provision 7.3.2-05 - Offerors' Conference - July 2008 on page 129 for instructions on attending the Offerors' Conference to be conducted by the FDIC on July 30, 2024.

***Amendment CORHQ-24-R-0422-P0001 posted on 8/9/2024

***See new attachments (1) CORHQ-24-R-0422-P0001, (2) QA Sheet, (3) Advisory Down Select Worksheet, (4) f3700-46, and (5) f3700-46A

***Amendment CORHQ-24-R-0422-P0002 posted on 8/13/2024

***See new attachments (1) CORHQ-24-R-0422-P0002, (2) Additional QAs

All questions of any nature regarding this procurement should be sent via email to the Contracting Officer, Scott Fiscus at sfiscus@fdic.gov and the Contract Specialist, Brittany Helmkamp at bhelmkamp@fdic.gov.

Update #2 ·

The contractor(s) shall support operating, maintaining, enhancing, researching, analyzing, and implementing existing and new capabilities on the ServiceNow platform in support of the FDIC mission. This includes, but is not limited to project management, organizational change management, architecture and design, business process analysis, mapping, configuration, development, testing, deployment, training, and knowledge transfer. FDIC anticipates Multiple Award Basic Ordering Agreements (BOAs) and a single Task Order 1 resulting from this solicitation, which includes multiple proposal and evaluation phases. This procurement’s period of performance is anticipated to be a 12-month base period beginning approximately January 1, 2025 with six (6) 12-month option periods; with work to be performed at the FDIC facilities, or at Contractor facilities, either on site or remotely within the United States.

Vendors must comply with all applicable instructions in the RFP in order to submit a responsive proposal.

Vendors should make special note of provision 7.3.2-05 - Offerors' Conference - July 2008 on page 129 for instructions on attending the Offerors' Conference to be conducted by the FDIC on July 30, 2024.

***Amendment CORHQ-24-R-0422-P0001 posted on 8/9/2024

***See new attachments (1) CORHQ-24-R-0422-P0001, (2) QA Sheet, (3) Advisory Down Select Worksheet, (4) f3700-46, and (5) f3700-46A

All questions of any nature regarding this procurement should be sent via email to the Contracting Officer, Scott Fiscus at sfiscus@fdic.gov and the Contract Specialist, Brittany Helmkamp at bhelmkamp@fdic.gov.

Update #1 ·

The contractor(s) shall support operating, maintaining, enhancing, researching, analyzing, and implementing existing and new capabilities on the ServiceNow platform in support of the FDIC mission. This includes, but is not limited to project management, organizational change management, architecture and design, business process analysis, mapping, configuration, development, testing, deployment, training, and knowledge transfer. FDIC anticipates Multiple Award Basic Ordering Agreements (BOAs) and a single Task Order 1 resulting from this solicitation, which includes multiple proposal and evaluation phases. This procurement’s period of performance is anticipated to be a 12-month base period beginning approximately January 1, 2025 with six (6) 12-month option periods; with work to be performed at the FDIC facilities, or at Contractor facilities, either on site or remotely within the United States.

Vendors must comply with all applicable instructions in the RFP in order to submit a responsive proposal.

Vendors should make special note of provision 7.3.2-05 - Offerors' Conference - July 2008 on page 129 for instructions on attending the Offerors' Conference to be conducted by the FDIC on July 30, 2024.

All questions of any nature regarding this procurement should be sent via email to the Contracting Officer, Scott Fiscus at sfiscus@fdic.gov and the Contract Specialist, Brittany Helmkamp at bhelmkamp@fdic.gov.

Files

File Type Posted
CORHQ-24-R-0422-P0003.pdf PDF
Additional QAs.xlsx XLSX spreadsheet
CORHQ-24-R-0422-P0002.pdf PDF
f3700-46A.pdf PDF
f3700-46A.pdf PDF
QA Sheet.xlsx XLSX spreadsheet
Advisory Down Select Worksheet.docx DOCX document
CORHQ-24-R-0422-P0001.pdf PDF
f3700-46A.pdf PDF
f3700-46.pdf PDF
BOA Pricing Workbook.xlsx XLSX spreadsheet
Vendor Question Sheet.xlsx XLSX spreadsheet
CORHQ-24-R-0422.pdf PDF
Task Order 1 Pricing Workbook.xlsx XLSX spreadsheet
Show all 14

Notice history

Notice Type Posted
This notice Latest solicitation Solicitation
FDIC ServiceNow Basic Ordering Agreement and Task Order Original Pre-Solicitation

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