Advisory Down Select Worksheet.docx

DOCX document 31 KB Posted

Attached to
FDIC ServiceNow Basic Ordering Agreement and Task Order
Solicitation number
CORHQ-24-R-0422
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About this file

This document is an Advisory Down Select Worksheet for a federal contract opportunity related to ServiceNow support services for the Federal Deposit Insurance Corporation (FDIC). The worksheet outlines four Phase 1 criteria that offerors must meet, including having a premier-level or higher ServiceNow partnership, having at least 9 ServiceNow-certified individuals on staff, having at least 9 certifications within a product line, and having a published ServiceNow customer satisfaction score of 4.0 or higher. Offerors must provide the requested information to validate a "Yes" response for each criterion.

The related federal contract opportunity is for a Multiple Award Basic Ordering Agreement (BOA) and a single Task Order 1 to support operating, maintaining, enhancing, researching, analyzing, and implementing existing and new capabilities on the ServiceNow platform for the FDIC. The period of performance is anticipated to be a 12-month base period beginning approximately January 1, 2025, with six 12-month option periods. The work is to be performed at FDIC facilities or at contractor facilities, either on-site or remotely within the United States.

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Other files

File Type Posted
CORHQ-24-R-0422-P0003.pdf PDF
Additional QAs.xlsx XLSX spreadsheet
CORHQ-24-R-0422-P0002.pdf PDF
f3700-46A.pdf PDF
f3700-46A.pdf PDF
QA Sheet.xlsx XLSX spreadsheet
f3700-46.pdf PDF
CORHQ-24-R-0422-P0001.pdf PDF
f3700-46A.pdf PDF
BOA Pricing Workbook.xlsx XLSX spreadsheet
CORHQ-24-R-0422.pdf PDF
Task Order 1 Pricing Workbook.xlsx XLSX spreadsheet
Vendor Question Sheet.xlsx XLSX spreadsheet
Show all 13

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Phase 1 Advisory Down Select Worksheet

Phase 1 Criteria
Yes/No
Requested Information

1. Does the Offeror possess a premier level or higher partnership with ServiceNow

What is your current ServiceNow partnership level?

2. Does the Offeror currently have 9 or more ServiceNow certified individuals on staff?

How many certified individuals are on staff?

3. Does the Offeror have 9 or more certifications within a product line?

Please identify the certifications and how many are within each product line.

4. Does the Offeror have a published ServiceNow Customer Satisfaction Score that is 4.0 or higher?

What is the published ServiceNow Customer Satisfaction Score?

Offeror’s shall respond to each of the Phase 1 Criteria and provide the requested information in the worksheet below. The Offeror’s provided additional information must validate a “Yes” response. Offeror’s should review the information that is available from the ServiceNow partner websites.

File details come from the government source that posted it. Updated .