CORHQ-24-R-0422-P0002.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF AWARD

1. CONTRACT ID CODE

2. AMENDMENT/MODIFICATION NO. 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQ. NO. 5. PROJECT NO. (If applicble)

7. ADMINISTERED BY (If other than Item 6) CODE

FDIC 3700/56 (3-08)

FACILITY CODE

9A. AMENDMENT OF SOLICIATION NO.

9B. DATED (SEE ITEM 11)

10A. MODIFICATION OF CONTRACT/ORDER NO.

10B. DATED (SEE ITEM 11)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended, is not extended.

Offer must acknowledge receipt of this amendment by signing in Block 15b below and including the signed amendment with the offeror's proposal.

12. N/A

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO THE CHANGE ORDERS CLAUSE

B. THIS MODIFICATION IS ENTERED INTO PURSUANT TO THE AUTHORITY OF THE FDIC CONTRACTING OFFICER

C. THIS MODIFICATION IS ENTERED INTO PURSUANT TO MUTUAL AGREEMENT OF THE PARTIES

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remain unchanged and in full force and effect.

15C. DATE SIGNED

15A. NAME AND TITLE OF SIGNER (Type or print)

16C. DATE SIGNED

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

14. DESCRIPTION OF AMENDMENT/MODIFICATION

PAGE OF PAGES

6. ISSUED BY CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code) (X)

CODE

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

16B. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

CORHQ-24-R-0422 / 0002

This amendment includes additional Q&A that was submitted timely, in accordance with provision

7.3.2‐06 ‐ Questions Regarding Solicitation ‐ July 2023, but were inadvertently omitted from

Amendment CORHQ‐24‐R‐0422‐P0001. This amendment does not result in a revision to any of the RFP documents.

Question

Reference #

Applicable

Document

RFP Page

Reference

Question FDIC's Response

SOO 1 Reference: NAICS 541519.

Will Government please clarify if this opportunity is being released under a GSA schedule contract? If so, please confirm what SINs offerors should utilize.

This requirement is not being solicited under a GSA schedule.

SOO 16/44/145

(Page 44) The 3700/46 forms must be signed by the Contractor, and each subcontractor or consultant and submitted at the time of award to the Contracting Officer, with the signed contract.

(Page 145) The Offeror shall include the following documents at the time of their proposal submission.

Subcontracting Plan (if applicable)

Confidentiality Agreement (3700/46A)

Assumptions/Exceptions

Section K Representation and Certifications

POC for Background Investigation Questionnaire correspondence and completed FDIC Non‐ Disclosure Agreement (Form 3700‐46a) at the time of their proposal submission.

Q. Are confidentiality agreements required at proposal submission or award?

The Confidentiality Agreement forms f3700‐46 and f3700‐46A are required to be completed and submitted with Phase II proposals.

SOO 17

A task order award for services under one of the three Functional

Areas could preclude an Offeror from receiving a task order award under one of the other three functional areas, subject to an organizational conflicts of interest (OCI) review by the

Contracting Officer and the FDIC’s Legal Division.

Q. What point in the process will Offeror request an OCI waiver?

There are multiple product management task orders anticipated to be awarded. Award of TO1 will not preclude a vendor from bidding on additional product management or platform services task orders. The FDIC does not anticipate a conflict arising between TO1 work, and future work in the product management functional area, but cannot definitively state that no such conflict will arise. The OCI language is in reference to awards for tasks orders whose functional area is identified as advisory.

SOO 19

Offerors shall indicate in their proposal the duration their proposal is valid for under this clause but no longer than eighteen

(18) months from initial award.

Q. Is validity from proposal closing date or date of award?

BOA proposals shall be valid for 180 calendar days from the RFP due date. Task Order 1 proposals shall be valid for 18 months from the RFP due date.

SOO 20

As a result, the Contractor shall be required to coordinate with other contractor(s) as applicable and at the FDIC’s discretion in providing suitable, non‐conflicting technical or management interfaces and/or in the avoidance of duplication of effort for any supply or service.

Q. Is the contractor or FDIC responsible for initial connection and what is the process for non‐conflicting duplication?

The FDIC is ultimately responsible. In the event this is brought to our attention by the contractor, the FDIC will take the required actions for mitigating any duplicative efforts.

SOO 20

During contract performance, other contractor(s) may be requested to assist the FDIC in the technical review of the

Contractor’s technical efforts.

Q. What is the process for review and will contractor be notified of the results and have the opportunity to respond?

The FDIC is not regularly conducting third party independent technical reviews. However, when triage is required to address questions or incidents that are identified, other contractors may be engaged to assist. In addition, as part of the path to production, configurations and code should be expected to be reviewed for alignment with known best practices. In the event that material information is uncovered as part of these reviews, that information will be shared with all appropriate contractors and FDIC staff.

SOO 20

Information on reports/documentation provided under this contract may, at the discretion of the FDIC, be provided to other contractor(s) for the purpose of review.

Q. How does contractor ensure confidentiality of its information?

The FDIC is subject to a number of different confidentiality restrictions, including but not limited to the Trade Secrets Act, and the FDIC will adhere to all of its statutory and regulatory requirements with regards to contractors' proprietary information. All awardees will be bound to 7.5.1‐02 ‐

Protecting Sensitive Information ‐ February 2019.

ServiceNow Solicitation CORHQ‐24‐R‐0422 Questions & Answers

Task Order

Clauses

38 7.3.2‐43 ‐ Key Personnel ‐ January 2023 ‐ 7.3.2‐43 ‐ Key Personnel

‐ January 2023

The following key personnel are essential to the proper performance of Contractor’s duties under this contract: Q.

What task does this provision apply to and can contractor designate?

Key personnel requirements will be defined at the task order level and not at the BOA. Key personnel requirements for task order 1 are located on page 139 of the solicitation and should be accounted for as part of Factor B of Volume 5‐ Mission

Capability.

Task Order

Clauses

Inspections/Assessments/Audits/Reviews/Examinations. To confirm Contractor’s compliance with this contract, as well as any applicable laws, regulations and industry standards, Contractor shall grant FDIC information security and privacy staff, the FDIC

Office of the Inspector General, the U.S. Government

Accountability Office (GAO), or an FDIC‐selected third party acting on the FDIC’s behalf, permission to perform inspections, assessments, audits, reviews or examinations of all controls in

Contractor’s physical and/or technical environment in relation to all FDIC information being handled and/or services being provided to FDIC pursuant to this contract. Q. Will the FDIC place the third party under an obligation of confidentiality with regard to vendor information?

The FDIC is subject to a number of different confidentiality restrictions, including but not limited to the Trade Secrets Act, and the FDIC will adhere to all of its statutory and regulatory requirements with regards to contractors' proprietary information. All FDIC contractors will be bound to 7.5.1‐02 ‐

Protecting Sensitive Information ‐ February 2019.

Task Order

Clauses

81 and

References: 7.3.2‐12(b) and 7.5.6‐04(8); language related to markup on subcontractors.

Will the Government confirm that all labor category rates established at the BOA level and task order level apply to all labor

(i.e., prime and subcontractor), and therefore the above references related to markup on subcontractors should be removed?

Paragraph (b) of provision 7.3.2‐12 is revised from "Offeror must identify the markup rate the prime contractor has applied to each subcontractor labor category. Offeror must justify the reasonableness of the subcontractor markup rate(s)." to

"Subcontracting is permitted under this solicitation; however, markup of the subcontractor labor rates by the prime contractor is not permitted."

Each Contract Role/Labor Category should have only one proposed all‐inclusive hourly rate.

Task Order

Clauses

129 Are there file size limits on the emailed responses?

The FDIC's email size limitation is 50MB.

Task Order

Clauses

129 Will the Government provide the expected number of awardees?

No, the FDIC is not intending to provide this information.

Task Order

Clauses

129 Will the Government provide the expected ceiling value of BOA?

The BOA ceiling will be established at the time of award.

Task Order

Clauses 129

Will the Government provide the expected number of Task

Orders to release over the period of performance of the BOA? No, the FDIC is not anticipating it will provide this information.

Evaluation

Criteria 130

Reference: 7.3.2‐06: Questions Regarding Solicitation.

Will the Government consider allowing one additional round of

Q&A between Phase One and Phase Two?

No, the FDIC only intends to use one round of Q&A, prior to the

Phase I due date.

Task Order

Clauses

131 and

Pricing

Workbook s for BOA and TO1

References: 7.3.2‐12( c ) "For the purpose of proposing on‐site and off‐site labor rates, ..."

Given the solicitation's reference to proposing on‐site and off‐ site labor rates, will the Government be providing revised BOA and Task Order 1 Pricing Workbooks that include on‐site and off‐ site contract roles?

All labor rates should be proposed using the Off‐Site definition in provision 7.3.2‐12(c)(2). 7.3.2‐12(c)(1) does not apply and has been removed.

Evaluation

Criteria

7.3.2‐15 (b) Subcontracting Plan. The offeror must provide a subcontracting plan for any portion of the work proposed to be subcontracted.

Q: Is a subcontracting plan required at the BOA level or only required for each Task Order where subcontractors will be utilized?

Subcontracting Plans, if applicable, should be included in

Volume IV (BOA Additional Information) and Volume VIII (Task

Order 1 Additional Information).

Evaluation

Criteria

132 Q: Is it the intent and/or expectation that small business subcontracting goals relative to this contract are to be based on

Contractor’s best effort to subcontract with small business concerns rather than goals dictated by FDIC?

Offerors should follow 7.5.6‐04 ‐ Approved Subcontractors and

Consent to Subcontract ‐ April 2022.

Evaluation

Criteria

140+D4 The Government stated "The degree of importance of price as a factor, however, could increase depending upon how equally matched the competing proposals are for the other factors evaluated ." During the Offerors Conference, it was stated that statement that offerors does not need to be strong in all three

(3) functional areas to be considered for award.

Q. How will the Government ensure fair and equitable evaluation of proposals across diverse strengths and weaknesses?

Specifically, can the Government outline the evaluation criteria and methodology it will employ to assess companies with varying levels of expertise in different functional areas?

The FDIC has already provided the basis for evaluation for each factor within the solicitation. The FDIC is aware of the different expertise required across the ServiceNow ecosystem and designed the submission requirements and basis for evaluation leveraging this awareness. The FDIC is not anticipating providing any additional information related to the evaluation criteria and methodology beyond what has already been included in the solicitation materials.

Evaluation

Criteria

141‐142 Does the Government require PDF version of the slides on submission?

The FDIC has not specified the submitted file format of the slides. If the offeror chooses to convert their files to pdf for submission, they are welcome to do so.

Evaluation

Criteria

141‐142 Will there be a need for offerors to modify Factor C slides based upon the Technical Scenario?

The 4 slides for Factor C provide the offeror with the ability to use slides, with a defined limit, in response to the technical scenario provided 2 hours prior to the oral presentation time slot. Please see revised Section L document from Amendment

P0001.

DOA/ASB

600 North Pearl Street, Suite 700 Dallas, TX 75201 sfiscus@fdic.gov

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