Emergency Management (EM) Mass Warning Notification (MWN) and Enhanced 911 (E911) Sustainment and Support

This solicitation seeks proposals to provide sustainment and support services for the U.S. Army's mass warning notification, enhanced 911, alert notification, and giant voice integration systems. The Department of the Army Materiel Command Contracting Command Picatinny Arsenal requires these services to guarantee critical emergency notification capabilities at Department of Defense installations. Key requirements include providing 24/7 help desk support, system administration, spare parts, and upgrades over a five year period of performance. Proposals will be evaluated on technical approach, past performance, and price. The closing date for proposals is July 15, 2020.

This is a 100% set-aside for small businesses participating in the 8(a) Program under NAICS code 541511 and PSC code D302. Potential incumbents are listed in an attachment providing details of fielded systems and current contractors. The total potential value is $99.4 million to be awarded under an indefinite delivery indefinite quantity contract with both firm fixed price and time and material task orders to the winning offeror. Place of performance will be both the contractor's facilities and locations listed in the systems fielded across numerous DoD installations.