Duress Equipment for Staff and Infant Security for the Northern Navajo Medical Center

The Department of Health and Human Services Indian Health Service is procuring a comprehensive staff and infant security system for the Northern Navajo Medical Center's Emergency Safety Department. The solicitation requires 900 duress/panic buttons with installation, training, and maintenance services to enhance security response capabilities across approximately 260,000 square feet of healthcare facilities. The system must meet American National Standards Institute (ANSI) and Association of Perioperative Registered Nurse (AORN) standards, utilize Cisco network infrastructure in a high availability configuration, and operate as a standalone network separate from the IHS network. The contractor must deliver and install the equipment within 60 days of contract award, provide comprehensive training based on adult learning principles, and perform preventive maintenance and critical safety repairs. Multiple solicitation amendments have been issued, with Amendment 0007 providing detailed floor plans and layouts, and the final response deadline remains July 24, 2025, at 1:00 PM EDT.

This opportunity is designated as a 100% Small Business Set-Aside under NAICS code 561621 (Security Systems Services). The contract structure includes a base period of one year from June 1, 2025, to May 31, 2026, with four additional one-year option periods extending through May 31, 2030, for annual preventive maintenance services. Performance will occur across three healthcare facilities in New Mexico: the Northern Navajo Medical Center in Shiprock, the Dzilth-Na-O-Dilthe Health Center, and the Four Corners Regional Health Center. The solicitation indicates that an existing system is already in place, requiring only the addition of staff duress notification capabilities to initiate security responses, with Frontier serving as the internet provider for the standalone network infrastructure. The contractor will be responsible for all cable installation and ensuring the enterprise-wide security system integrates with the existing infant protection system while maintaining complete network isolation from IHS systems.