Division of Workplace Programs (DWP) Workplace Helpline
Closed Solicitation Posted
- Solicitation number
- 277-23-0606
- Agency
- Substance Abuse and Mental Health Services Administration Department of Health and Human Services
- Responses due
- Set-aside
- Total Small Business
Opportunity facts
- NAICS code
- 541690 Other Scientific and Technical Consulting Services
- Place of performance
- Rockville, Maryland 20857, United States
Notice details come from SAM.gov. Updated .
About this opportunity
This solicitation seeks individual professional services to operate the Substance Abuse and Mental Health Services Administration's Workplace Helpline for a base year plus four option years. The contractor shall work up to 40 hours per week from Monday through Friday, excluding federal holidays, between 8:00 am to 8:00 pm Eastern Time to continue daily operation of the helpline. Objectives include answering calls and emails regarding alcohol and drug abuse prevention, documenting inquiries, and providing evidence-based information and referrals. Proposals are due by January 27, 2023 and the contract will be awarded on a total small business set-aside basis.
The NAICS code is 541690. This is a total small business set-aside to be awarded by the Department of Health and Human Services Substance Abuse and Mental Health Services Administration as a cost-reimbursement contract potentially worth $2 million over five years. The current incumbent is sought to continue operating the helpline from offices located in Rockville, Maryland. Up to 40 hours per week shall be worked to achieve objectives of assisting employers and employees on substance use issues.
Notice text
2 versions
Update #2 · Latest ·
Amendment 1 - Responses to Questions asked under RFP 277-23-0606.
See Attachment (RFP 277-23-0606 Amendment 1_WkplHelpline.pdf) which includes responses to Questions received and revised PWS for clarification purposes.
The submission date remains unchanged at January 27, 2023 at 3:00pm est.
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The purpose of this contract is to provide individual professional services representing a competent, working knowledge, skills, and relevant experience to continue the day-to-day operation of the SAMHSA/CSAP Workplace Helpline. Specifically, the objectives of this task order are to:
- The Contractor and /or representative(s) will work a maximum total of 40 hours per week.
- The Contractor and /or representative(s) will normally operate the Helpline from Monday through Friday (except for federal holidays). Federal holidays include New Year’s Day, Martin Luther King, Jr. Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.
- The Contractor and /or representative(s) may work the 8 hours between the flexible hours of 8 a.m. to 8 p.m. Eastern Standard Time. If more than one individual share operating the Helpline, the individuals may divide the 40 hours per week in any ratio. Under no circumstances shall the total hours exceed 40 hours per week.
Update #1 ·
The purpose of this contract is to provide individual professional services representing a competent, working knowledge, skills, and relevant experience to continue the day-to-day operation of the SAMHSA/CSAP Workplace Helpline. Specifically, the objectives of this task order are to:
- The Contractor and /or representative(s) will work a maximum total of 40 hours per week.
- The Contractor and /or representative(s) will normally operate the Helpline from Monday through Friday (except for federal holidays). Federal holidays include New Year’s Day, Martin Luther King, Jr. Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.
- The Contractor and /or representative(s) may work the 8 hours between the flexible hours of 8 a.m. to 8 p.m. Eastern Standard Time. If more than one individual share operating the Helpline, the individuals may divide the 40 hours per week in any ratio. Under no circumstances shall the total hours exceed 40 hours per week.
Attachments
Show all 20
Notice history
| Notice | Type | Posted |
|---|---|---|
| Division of Workplace Programs (DWP) Workplace Helpline | Solicitation | |
| Division of Workplace Programs (DWP) Workplace Helpline | Pre-Solicitation | |
| Division of Workplace Programs (DWP) Workplace Helpline | Pre-Solicitation |
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