Dispatch services, cuga

The National Park Service Southeast Region is seeking dispatch services for Cumberland Gap National Historical Park through a Request for Quotation (RFQ) 140P5325Q0007. The contract requires a contractor to provide 24/7 dispatch support for law enforcement, emergency services, and park operations, including monitoring radio frequencies, tracking rangers, supporting DMV and NCIC data requests, and coordinating communication between park personnel and external agencies. Evaluation will be based on two primary factors: Technical capabilities (including qualifications and technical approach) and Price, with technical and past performance being approximately equal to price in importance. Potential contractors must submit their quotes via email to Marilia_mateo@nps.gov by February 20, 2025 at 12:00 PM EST, with questions about the solicitation due by February 12, 2025 at 12:00 PM EST. The solicitation falls under NAICS code 921190 for Other General Government Support and does not have a specific small business set-aside.

The contract period of performance is from March 1, 2025 through February 28, 2026, covering dispatch operations at the Bartlett Park ranger station. The dispatch center will support between 1-5 officers per shift operating on a single radio frequency, with an average of 6 calls per shift involving law enforcement, fire, EMS, and search and rescue responses. While specific award value is not explicitly stated, the contractor must comply with Department of Labor Wage Determination No. 2015-4707, which establishes minimum wages starting at $17.75 per hour under Executive Order 14026. The service will be most active during spring, summer, and fall seasons, with dispatchers required to have NCIC systems access and comply with Criminal Justice Information Services (CJIS) security policies. Payment for services will be processed through the Treasury's Invoice Processing Platform (IPP) system, located in Middlesboro, Kentucky.