Department of the Navy Civilian Human Resources Benefits Contact Center

Subject: Human Resources Benefits Contact Center

NAICS Code: 561422 – Telemarketing Bureaus and Other contact Centers

Solicitation Number: N0018922R0007 & N0018922R0007 0001

Archive Date: April 30, 2022

This synopsis is to inform that NAVSUP Fleet Logistics Center Norfolk (FLCN), Contracting Department, Norfolk, VA 23511-3392 awarded a competitive 8(a) set-aside, Firm Fixed Price (FFP) contract to support the Department of Navy Human Resources Benefits Contact Center (HRBCC) for Office of Civilian Human Resources (OCHR) Norfolk Operations Center. The procurement was acquired in accordance with Federal Acquisition Regulation (FAR) Part 12 – Acquisition of Commercial Items in conjunction with Part 15 – Contracting By Negotiation and Part 19 – Small Business Programs. 

Contract N0018922C0002 was awarded on 1 April 2022 resulting from solicitation N0018922R0007 & amendment N0018922R0007 0001 to LBO Technology, LLC, in the amount of $7,161,564.80. The contract action includes a 10 month base year and four (4) 12-month option periods and the FAR 52.217-8, Option to Extend Services, thereby allowing a six (6) month extension if circumstances necessitate this option.

This contract action was set aside for 8(a) participants and processed through full and open competition after exclusion of sources in accordance with FAR 19.8 (8(a) Program).

The North American Industry Classification System (NAICS) code for this acquisition is 561422 with a size standard of $16.5 million. The Federal Service Code (FSC) is R431.

This notice is not for a request of competitive proposals. The intent of this notice is to satisfy FAR 13.501 (a)(iii) and FAR 5.301(a)(1). There is no closing response date.

Please direct all questions regarding this contract action to the following Point of Contact (POC):

Erik De Santis

erik.j.desantis.civ@us.navy.mil

757-443-1409

Contracting Office Address:

NAVSUP Fleet Logistic Center Norfolk

Contracting Department (Code 200)

1968 Gilbert St ste 600

Norfolk, VA 23511-3392

******* End of Synopsis ********

Awarded contract N0018922C0002 to LBO Technology LLC for 7161564.80 on 2022-04-01.