DA10--Pneumatic Tube System Software Upgrade & Support - Base 4 Option Years

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 20 is seeking pneumatic tube system software upgrade and support services through an unrestricted Request for Quotation (RFQ) issued under FAR Part 13. This procurement targets software publishers under NAICS Code 513210 and requires comprehensive software solutions for upgrading and supporting pneumatic tube systems at the Puget Sound VA Medical Center. Vendors must be registered in the System for Award Management (SAM) to confirm eligibility, and a site visit is scheduled for August 22, 2025, from 8:00 a.m. to 1:00 p.m., with advanced attendance notice required at least 24 hours prior. The contract structure includes a base period with four option years for ongoing support services. Key technical requirements include interface capabilities with nurse call systems (Responder Raulands versions 4 and 5) and provision of 12 total hours of training for VA employees. The solicitation deadline is August 29, 2025, with questions due by August 22, 2025, at 12:00 PST.

This procurement does not utilize any set-aside designations and is open to all eligible contractors meeting the qualification requirements. No incumbent contractors or potential award values are specified in the available documentation. The contract involves upgrading existing pneumatic tube system software without requiring replacement of security doors at stations 214 and 226, indicating targeted improvements rather than complete system overhaul. The base contract plus four option years structure suggests a potential five-year total performance period for ongoing software support and maintenance services. Performance will take place at the Puget Sound VA Medical Center located at 1660 S Columbian Way in Seattle, Washington 98108. The procurement is being managed by the Network Contracting Office in Vancouver, Washington, with specific protocols requiring VHA employee escort during site visits and mandatory personal protective equipment for attendees.