DA10--Pharmacy Staff Scheduling Software Access and Support Service FY26 (VA-26-00027047)
Closed Solicitation Posted
- Solicitation number
- 36C10B26Q0122
- Agency
-
VA Technology Acquisition Center
Headquarters, Department of Veterans Affairs
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Technology Acquisition Center seeks a comprehensive pharmacy staff scheduling software-as-a-service platform with proposals due May 29, 2026, at 1:00 p.m. Eastern Time. The procurement is unrestricted full and open competition following multiple amendments that converted it from a Service-Disabled Veteran-Owned Small Business set-aside and cancelled and re-solicited the requirement under a tiered approach.
Place of performance is the Dallas VA Medical Center, Dallas, Texas, supporting 125 users. The contractor must deliver 24/7/365 platform availability through a hosted cloud-based environment, unlimited technical support during standard business hours (Monday through Friday, 8:00 a.m. to 7:00 p.m. CST), and emergency-only support outside those hours with a one-hour response time to customer inquiries. The software must support staff scheduling across multiple roles or units, staffing ratios and coverage rules based on patient census, rotating and non-standard shift patterns, scheduling conflict prevention, multi-department employee scheduling, dynamic coverage response, and approval workflows with seniority rules or bidding processes. The contractor must provide comprehensive training and onboarding for administrators, maintain a 24/7 online help center with documentation and video tutorials, and submit monthly progress reports covering system usage, availability, support activity, training updates, and Section 508 accessibility compliance.
Only employee names and employee email addresses are permitted as personally identifiable information; no other PII may be collected, stored, or processed. A Business Associate Agreement complying with HIPAA, the HITECH Act, and VA privacy directives including VA Handbook 6500.2 and VHA Directive 1605 is required. The contractor must notify the VA no later than midnight the next business day following discovery of any security incident and provide written incident reports within ten business days. Solutions deployed on the VA's Microsoft Power Platform would require SaaS team review regardless of internal hosting, with successful award contingent upon passing this review.
The contract is firm-fixed-price with a 12-month base period and four optional 12-month extension periods. All software licenses, maintenance, and associated costs must be included in the quoted price. Award will be made to the lowest-priced, responsive, responsible offeror. The NAICS code is 541519; the PSC is DA10. Questions regarding the procurement may be directed to Justin Daniel (Justin.Daniel@va.gov) or Evan Schlisserman (Evan.Schlisserman@va.gov).
Notice text
8 versions
Update #8 · Latest ·
Pharmacy Sta _ Scheduling Software Access and Support Service FY26 (VA-26-
00027047)
***36C10B26Q0122 P0007 Amendment Seven***
The purpose of this amendment is to:
1. Provide notification to all interested vendors updated industry questions
Government responses
Question: A vendor asked whether the Government would accept a delivery
approach in which the solution is developed and deployed within the Department of
Veterans Afrfairs existing Microsoft Power Platform environment, leveraging VAowned
licenses and enterprise cloud infrastructure. Under this model, the
Government would host the solution within its authorized environment, while the
vendor would be responsible for development, deployment, and ongoing
maintenance of the application.
Under the aforementioned approach, the vendor is seeking confirmation that compliance
requirements would align primarily with the VA s existing ATO framework for internally
hosted applications, rather than a standalone SaaS review process associated with
externally hosted solutions.
Government Response: It depends on if the application can be hosted on the VA baseline
platform. If the application requirements are outside of the VA baseline then the answer
would be no. If the application does not require anything outside of the VA baseline then it
could be hosted within VAEC. It would still require a review from the SaaS team. The review
is not required prior to submitting an o er, but the o eror must be aware that successful
award will be contingent upon completing and passing the SaaS review.
2.The Request for Quote is formally extended to 5/29/2026 at 13:00 PM EST.
3. Please submit all o ers/quotes to Justin.Daniel@va.gov, or Evan.Schlisserman@va.gov
by 5/29/2026 at 13:00 AM EST.
Update #7 ·
Pharmacy Staff_ Scheduling Software Access and Support Service FY26 (VA-26-
00027047)
***36C10B26Q0122 P0006 Amendment Six***
The purpose of Amendment 0006 is as follows:
1. Provide that Friday, May 22, 2026, at 3:30 p.m. EST. is the deadline for the submission of any questions from industry on this solicitation.
2. Provide additional information as to capabilities of the scheduling software. Regarding the capabilities of the scheduling software, the Government is seeking a scheduling environment that supports multiple operational rules, constraints, and variables beyond standard shift assignment.
This includes the ability to:
Schedule staff across multiple roles or units
Apply staffing ratios and coverage rules based on patient needs or census
Manage rotating, irregular, or non standard shift patterns
Prevent scheduling conflicts such as overlapping shifts or unauthorized overtime
Support employees who work across multiple departments or locations
Respond to dynamic, frequently changing coverage needs
Accommodate approval workflows, seniority rules, or bidding processes when required/applicable
2. Please submit all offers/quotes to Justin.Daniel@va.gov, or Evan.Schlisserman@va.gov
by 5/28/2026 at 11:00 AM EST.
Update #6 ·
Pharmacy Staff_¯ Scheduling Software Access and Support Service FY26 (VA-26-
00027047)
***36C10B26Q0122 P0005 Amendment Five***
The purpose of this amendment is to:
1. Provide notification to all interested vendors that the Request for Quote
36C10B26Q0122 is hereby re-opened/re-solicted and issued under a tiered approach.
2. Please submit all offers/quotes to Justin.Daniel@va.gov, or Evan.Schlisserman@va.gov
by 5/28/2026 at 11:00 AM EST.
Update #5 ·
Pharmacy Staff Scheduling Software Access and Support Service FY26 (VA-26-00027047)
***36C10B26Q0122 P0004 Amendment Four***
The purpose of this amendment is to:
Provide notification to all interested vendors that the Request for Quote 36C10B26Q0122 is hereby cancelled, with the plan to re-solicit after changes are made to the Request for Quote.
Please continue to monitor SAM.gov for any updates related to this requirement.
Update #4 ·
36C10B26Q0122
***Amendment Three***
The purpose of this amendment is to re-open and re-issue request for quotation 36C10B26Q0122 due to a change in acquisition strategy.
The acquisition strategy has be revised from a Service-Disabled Veteran-Owned Small business set-aside to unrestricted full and open Competition.
The Closing date of the request for quotation will be 5/15/2026 at 3:00 Eastern Standard time. Please submit all offers/quotes by that date/time.
Update #3 ·
***36C10B26Q0122 Amendment Two***
The purpose of this amendment is to:
Provide revised responses and answer/responses to Industry questions regarding the requirement. Please see the attached Question and Answer document. Please see the Additional Industry Question and Answers document attached with this amendment
To clarify that no further Industry questions will be accepted at this time.
To provide a time extension until 3/20/2026 at 12:00 PM Eastern Standard time.
Update #2 ·
***36C10B26Q0122 Amendment One***
The purpose of this amendment is to:
Provide responses/answer to industry questions regarding the requirement. Please see the attached Question and Answer document.
To set a closing date for all questions and answers to 3/16/2026 at 13:00 PM Eastern standard time.
Update #1 ·
The contractor shall provide a comprehensive software as a service (SaaS) platform solution to ensure continuous, secure, and reliable access for all authorized users. This includes maintaining 24/7/365 platform availability, delivering all application functions through a hosted cloud based environment, and providing unlimited technical support during standard business hours (Monday through Friday, 8:00 a.m. to 7:00 p.m. CST), as well as emergency only support outside of those hours.
The Contractor shall ensure that no Personally Identifiable Information (PII) is collected, stored, processed, or utilized in the performance of this requirement beyond what the Government expressly authorizes. For this effort, the only PII permitted for use shall be employee names and employee email addresses.
Files
| File | Type | Posted |
|---|---|---|
| 36C10B26Q0122 0007.docx | DOCX document | |
| S06 amendment 0007.pdf | ||
| 36C10B26Q0122 0006.docx | DOCX document | |
| 36C10B26Q0122 0005.docx | DOCX document | |
| S02 Attachment One BAA Pharmacy Staff Scheduling.pdf | ||
| S06 36C10B26Q0122 Pharamacy Staff Scheduling Tiered Approach.pdf | ||
| 36C10B26Q0122 0004.docx | DOCX document | |
| 36C10B26Q0122 0003.docx | DOCX document | |
| S02 Attachment 0001 BAA Pharmacy Staff Scheduling.pdf | ||
| S06 36C10B26Q0122 Pharmacy Staff Scheduling amended Final.pdf | ||
| 36C10B26Q0122 0002.docx | DOCX document | |
| S05 Additional Industry Questions and Answers.pdf | ||
| S05 Q and A for 36C10B26Q0122.pdf | ||
| 36C10B26Q0122 0001.docx | DOCX document | |
| S02 36C10B26Q0122 Pharmacy Staff Scheduling Final 1.pdf | ||
| 36C10B26Q0122.docx | DOCX document | |
| S02 Attachment 0001 Business Associate Agreement Pharmacy Staff Scheduling.pdf |
Show all 17
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