S05 Q and A for 36C10B26Q0122.pdf

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Attached to
DA10--Pharmacy Staff Scheduling Software Access and Support Service FY26 (VA-26-00027047)
Solicitation number
36C10B26Q0122
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This document is an Industry Question and Answers file for federal contract opportunity 36C10B26Q0122, addressing clarifications regarding a healthcare scheduling software procurement for the Department of Veterans Affairs.

The Government seeks a comprehensive scheduling platform serving the Dallas VA Medical Center Pharmacy Service that provides both staff schedule automation for routine shift scheduling and on-call scheduling management capabilities. Services will be performed remotely, with the primary supported location at the Dallas VA Medical Center, 5 Lancaster Road, Dallas, TX 75216. The requirement is limited to the Dallas facility only; other pharmacy departments within the VA North Texas Healthcare System that require similar services must be solicited through separate procurements. Detailed functional requirements are specified in the "Specific Tasks and Deliverables" section of the Performance Work Statement, while the Scope of Work provides overarching contract goals. Remote work may be performed at other locations with prior written concurrence from the Contracting Officer's Representative.

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Industry Question And Answers for 36C10B26Q0122

1. First, many commercial healthcare scheduling platforms oƯer multiple modules or solutions, including staƯ schedule automation for routine shift scheduling as well as on-call scheduling management, which serve diƯerent operational purposes. Could you please clarify whether the Government is seeking a solution focused on:

• staƯ schedule automation for routine shift scheduling,

• on-call scheduling management, or

• a platform that supports both capabilities?

Answer: The customer has responded that they would like the software service to provide both capabilities—i.e., 1) staƯ schedule automation for routine shift scheduling; 2) on-call scheduling management.

2. Second, the Performance Work Statement references support for the Dallas VA

Medical Center Pharmacy Service. If other departments or groups within the VA North Texas Healthcare System determine they would like to utilize the same platform in the future, would they be able to place additional orders under the resulting contract, or would those needs require a separate procurement?

Answer: 4.2 PLACE OF PERFORMANCE: Services under this PWS shall be performed remotely. The primary location supported is the Dallas VA Medical Center located at S Lancaster Rd, Dallas TX 75216. Work may be performed at remote locations with prior concurrence from the Contracting OƯicer’s Representative (COR. A separate requirement would have to be solicited if other Pharmacy departments in North Texas VAMC required service. This requirement is for Dallas Veteran AƯairs Medical Center only.

3. What are the list of functional requirements for the scheduling software VA is looking for on the “schedule Pharmacy StaƯ work schedules”?

Answer: The customer states that the section titled “Specific Tasks and

Deliverables” would cover the functional requirements, whereas the Scope of Work provides high level goals of the contract. The customer has also stated they would like the solution would like the software service to provide both capabilities—i.e. 1) staff schedule automation for routine shift scheduling; 2) on-call scheduling management.

File details come from the government source that posted it. Updated .