36C10B26Q0122 0001.docx

This is an amendment to a previous combined solicitation for pharmacy staff scheduling software services. Amendment One provides responses to industry questions regarding the requirement and establishes a closing date for all questions and answers of March 16, 2026 at 1:00 p.m. Eastern Standard Time. The solicitation number is 36C10B26Q0122, issued by the Department of Veterans Affairs Technology Acquisition Center located in Eatontown, New Jersey (zip code 07724). The response date for proposals is March 18, 2026 at 3:00 p.m. Eastern Time, with archives to be maintained for 30 days after the response date.

The requirement calls for a comprehensive Software as a Service (SaaS) platform solution providing pharmacy staff scheduling software access and support services for Fiscal Year 2026 under VA-26-00027047. The contractor must ensure 24/7/365 platform availability through a hosted cloud-based environment and deliver unlimited technical support during standard business hours (Monday through Friday, 8:00 a.m. to 7:00 p.m. CST), with emergency-only support outside those hours. The contractor is restricted to collecting, storing, or processing only employee names and employee email addresses as Personally Identifiable Information, with no other PII permitted. The set-aside designation is Service-Disabled Veteran-Owned Small Business (SDVOSBC). The product service code is DA10, and the NAICS code is 541519. The contracting office point of contact is Contract Specialist Justin Daniel (Justin.Daniel@va.gov) and Evan Schlisserman (Evan.Schlisserman@va.gov).