Courier Services for General and Pharmacy Supplies

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 5 is soliciting proposals for 24/7 courier services to transport general and pharmacy supplies for the Hershel Woody Williams VA Medical Center in Huntington, West Virginia, serving the Tri-State area and multiple VA clinics across Kentucky, West Virginia, and Ohio. The contract requires offerors to demonstrate courier services experience and company stability through a two-volume proposal submission consisting of a technical volume and a price volume with fixed pricing for different trip types. Key contract requirements include one-way trips with a 2-hour pickup response time (1-hour for Blood Bank), 24/7 on-call availability, approximately 30% of runs occurring outside normal business hours, and a prohibition on controlled substance transport. Proposals will be evaluated based on technical merit, past performance, and price, with the award going to the lowest-priced responsible offeror. The submission deadline is December 18, 2025, at 3:00 PM EST, and the most recent amendment (posted December 16, 2025) updated experience requirements on page 45 of the solicitation to clarify that offerors must provide proof of experience as the prime contractor, including work location descriptions, owner contact information, and project cost details from within the last five years.

This solicitation is a 100% set-aside for Veteran-Owned Small Businesses (VOSBs), with the additional requirement that if awarded, contractors cannot pay more than 50% of the contract amount to non-certified Service-Disabled Veteran-Owned Small Businesses or VOSBs. The incumbent contractor is Crosstown Courier Service, which currently handles approximately 193 trips within a 30-mile radius and 48 trips outside the 30-mile radius. The base contract period runs from February 1, 2026, to January 31, 2027, with two one-year option periods, providing a potential three-year contract duration. Pricing will be based on trip distances (within or outside a 30-mile radius from the VA Medical Center) with additional waiting time charges as applicable. The place of performance is located at 1540 Spring Valley Drive, Huntington, West Virginia 25704, with service requirements extending to multiple VA facilities throughout the region.