S06 Solicitation Amendment 36C24526Q0140 0001.docx

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

12-03-2025

581-26-2-424-0017

N/A Department of Veterans Affairs

VAMC(688)

50 Irving Street NW Washington DC 20422

19ACQ

Department of Veterans Affairs

VAMC(688)

50 Irving Street NW Washington DC 20422 To all Offerors/Bidders

36C24526Q0140 12-03-2025

X

The purpose of this amendment is to post questions and answers.

Quotes are due on December 18, 2025, at 3:00 PM EST.

Dan Feng Lu Contracting Officer

VA-VHA-RPOE-2024-0053

QUESTIONS AND ANSWERS: RFQ 36C24526Q0140

1. Could you please confirm the current incumbent contractor providing these courier services for the Huntington VAMC?

Answer: Crosstown Courier Service

2. In reference to Notice ID: 36C24526Q0140, from what timeline is Hershel Woody Williams VA Medical Center looking for Courier Services for Pharmacy supplies?

Answer: The POP will be from 2/1/2026 to 1/31/2027 with 2 option years

3. Could you please confirm if this service involves any controlled substances?

Answer: No, it does not

To help ensure that my pricing and staffing assumptions align with the VA’s operational needs, would you be able to provide any of the following historical information related to the most recent contract for this requirement:

4. Incumbent contractor name and contract number

Answer: CROSSTOWN COURIER SERVICE INC/36C24525F0076

5. Total annual and/or average monthly contract value for the current or most recent award.

Answer: Usage for past 12 months, Within 30-mile radius 193 trips, outside 30-mile radius 48 trips with a total of 1672 miles

6. Confirmation of the typical route structure (days per week, approximate number of stops per route, and any material changes from the previous contract)

Answer: See Question 5

7. Any known performance issues or key priorities the VA would like prospective offerors to consider (for example, backup coverage, on-time performance, tracking/chain-of-custody, etc.)

Answer: Tracking & Documentation

· Tracking Logs Must Include but not limited to:

· Requestor’s name

· Pickup and delivery locations

· Recipient’s name and signature

· Mileage (if over 30 miles)

· Time and Date of pick-up & drop-off

We respectfully request clarification on the items below:

8. Trip Definitions / Routing

· Can you confirm the specific originating and destination facilities anticipated under each CLIN (0001–0004)?

Answer: This could be any location in the HWW VAMC service area where the main VA locations are as follows:

Hershel "Woody" Williams VA Medical Center 1540 Spring Valley Drive Huntington, WV 25704-9300

Charleston VA Clinic 700 Technology Drive South Charleston, WV 25309-8571

Gallipolis VA Clinic 323A Upper River Road Gallipolis, OH 45631-1840

Lenore VA Clinic 2867 Route 65, 15 Lenore Business Mall Williamson, WV 25661-9199

Prestonsburg VA Clinic 5230 KY Route 321, Suite 8 Prestonsburg, KY 41653-9169

· Are trips strictly one-way as priced, or should we assume routine round-trips for certain routes?

Answer: Yes, Trips are one-way.

9. 30-Mile Radius Interpretation

· How is the “within 30-mile radius” determined (driving distance from Huntington VAMC, straight-line miles, or another method)? and if a destination is near the threshold, should it be priced under “within” or “outside” 30 miles?

Answer: Driving distance from the pickup site to the delivery site, If the distance is 30 miles or less it will be within, if 31 miles or more it will be outside

10. Estimated Quantities

· Are the base-year quantities (e.g., CLIN 0004 Qty 1,500) based on historical usage?

Answer: Yes

· If available, can you share approximate prior-year trip volume by route or CLIN to help validate the estimates?

Answer: 0001 – 4 trips, 0002 -0, 0003 – 166, 0004 – 1600

11. Service Window / Response Times

· Is there a required pickup response time once a call/request is placed (for example, within 1 hour, 2 hours, same day)?

Answer: within 2 Hours, 1 hour for Blood Bank trips.

· Are any runs expected to be routinely scheduled, or should we assume all requests are ad hoc/on-call?

Answer: There will be some scheduled ahead of time, but most will be on-call

12. Operating Hours / Dispatch

· The RFQ states 24/7 on-call. Does the Government anticipate routine after-hours or weekend runs? If so, roughly what percentage of trips occur outside normal business hours?

Answer: roughly 30% of runs will be outside of normal business hours

13. Authorized Waiting Time (CLIN 0005)

· What conditions typically trigger waiting time? Is waiting time generally expected at pickup, drop-off, or both?

Answer: Typically, this will never be used we have not authorized/used this for several years

14. Cold Chain / Pharmacy Handling

· Please clarify the temperature-control requirements for pharmacy items (refrigerated, frozen, ambient), if applicable.

Answer: Any item that require it will be accompanied with an Ice pack or Styrofoam cooler.

· Are there specific packaging or chain-of-custody procedures required for controlled substances or high-value medications?

Answer: Controlled substances are not transported

15. Government-Furnished Coolers

· Should we assume coolers are required for all pharmacy runs or only for certain items/routes?

Answer: See Question 14

· If contractor-furnished coolers are expected, are there any minimum standards we must meet?

Answer: N/A

16. Vehicle Requirements

· Are there minimum vehicle specifications (enclosed cargo requirement, size/capacity, refrigeration capability)?

Answer: Must protect items from weather exposure

· Are personal vehicles permitted if properly insured and operated by trained courier personnel?

Answer: Yes

17. Badging / Facility Access

· Will courier staff require VA badges/background checks prior to performance?

Answer: No

· If yes, what is the expected process and lead time for onboarding courier personnel?

Answer: N/A

18. Insurance Thresholds

· Can you confirm the minimum required limits for General Liability, Auto Liability, and Workers’ Compensation? Are certificates required at time of award or prior to start?

Answer: See C.5 Supplemental Insurance Requirement in the solicitation, page 27. Insurance certificate is required prior to start date.

19. What does the quantity on the price schedule stand for? Is it trips, hrs, products...etc Answer: It is for trips one way

20. Are ODC's allowed?

Answer: No, only trips and miles over the 30-mile range. The cost is fixed.