CBP Online Applicant Competency Assessment Service (COACA) and CBP Automated Testing Services (CATS)

Closed Solicitation Posted

Solicitation number
70B06C25R00000075
Agency
Customs and Border Protection Department of Homeland Security
Responses due
Set-aside
No set-aside

Opportunity facts

NAICS code
541512 Computer Systems Design Services
PSC
U002 Education/Training- Personnel Testing
Place of performance
District of Columbia 20002, United States
Points of contact

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of Homeland Security's Customs and Border Protection (CBP) is seeking a contractor to manage the Online Applicant Competency Assessment Service (COACA) and CBP Automated Testing Services (CATS) for entry-level and promotional candidates, primarily Customs and Border Protection Officers (CBPOs) and Border Patrol Agents (BPAs). The contractor must provide a comprehensive computer-based test administration system featuring secure web-based test delivery, applicant self-scheduling, test scoring and reporting, and multiple testing formats including physically proctored, remote/technologically proctored, and unproctored administration. Key requirements include system security compliance, monitoring for unauthorized test exposure, web browser locking during testing sessions, and managing applicant communications and support throughout the testing process. Proposals will be evaluated based on technical approach, management approach, past performance, and price, with technical factors being significantly more important than price. The solicitation deadline is 5:00 PM EDT on July 15, 2025, with questions having been due by June 16, 2025.

This procurement is set aside for small businesses under NAICS code 541512 (Computer Systems Design Services) with a size standard of $34 million. The contract structure is an Indefinite Delivery/Indefinite Quantity (IDIQ) arrangement with a 12-month base period running from August 2025 through August 2030, including four 12-month option periods, and carries a minimum contract guarantee of $50,000. The system must handle substantial testing volumes, with monthly averages projected at 5,000 BPA and 7,500 CBPO applicants, and accommodate approximately 50 international promotional candidates annually. Testing services will be provided across a broad national scope, as evidenced by comprehensive ZIP code listings covering multiple states and regions throughout the United States, as well as some Canadian locations. The place of performance is listed as Washington, DC, though the testing network will span nationwide locations to serve CBP's recruitment and promotion assessment needs.

Notice text

4 versions

Update #4 · Latest ·

Notice ID 70B06C24R00000075_R3

- provides attachments of the following revised documents:

          70B06C25R00000075 _ SF 1449 and RFP R2,

          Attachment 1 - 06C25R0075 Statement of Work, R1,

          Attachment 2 - 06C25R0075 Pricing Tables, R1,

          Attachment 3 - 06C25R0075 Requirements Traceability Matrix (RTM), R1,

- changes the due date of this solicitation to 5PM EDT, Tuesday, July 15, 2025, and

- adds 70B06C25R00000075 _ SF 1449, R2 as a separate document for signature and return. 

All other terms and conditions of this draft solicitation remain unchanged in full force and effect.

Notice ID 70B06C24R00000075_R2

- extends the due date of this solicitation from Wednesday 07/09/2025 5:00PM Eastern Daylight Savings Time to Monday 12:00PM 07/14/2025.  Another notice will follow shortly reflecting this the due date extension and any other necessary and final revisions to the solicitation documents.

All other terms and conditions of the last revision and most current documents of this draft solicitation remain unchanged in full force and effect.

Notice ID 70B06C25R00000075_R1:

 - provides answers to questions submitted within the deadline required for submission of questions (RFP 70B06C25R00000075 - Questions and Answers attached),

- corrects the due date of the solicitation on the attached 70B06C25R00000075 - SF 1449 and RFP, R1, and 

- omits provisions III.25 GENERAL INSTRUCTIONS FOR THE PREPARATION OF PROPOSALS (OCT 2008) and 8. Oral Proposal Information from 70B06C25R00000075 - SF 1449 and RFP. 

The attached 70B06C25R00000075 - SF 1449 and RFP, R1 hereby removes and supercedes the 70B06C25R00000075 - SF 1449 and RFP in its entirety.

All other terms and conditions of this draft solicitation remain unchanged in full force and effect.

Update #3 ·

Notice ID 70B06C24R00000075_R2

- extends the due date of this solicitation from Wednesday 07/09/2025 5:00PM Eastern Daylight Savings Time to Monday 12:00PM 07/14/2025.  Another notice will follow shortly reflecting this the due date extension and any other necessary and final revisions to the solicitation documents.

All other terms and conditions of the last revision and most current documents of this draft solicitation remain unchanged in full force and effect.

Notice ID 70B06C25R00000075_R1:

 - provides answers to questions submitted within the deadline required for submission of questions (RFP 70B06C25R00000075 - Questions and Answers attached),

- corrects the due date of the solicitation on the attached 70B06C25R00000075 - SF 1449 and RFP, R1, and 

- omits provisions III.25 GENERAL INSTRUCTIONS FOR THE PREPARATION OF PROPOSALS (OCT 2008) and 8. Oral Proposal Information from 70B06C25R00000075 - SF 1449 and RFP. 

The attached 70B06C25R00000075 - SF 1449 and RFP, R1 hereby removes and supercedes the 70B06C25R00000075 - SF 1449 and RFP in its entirety.

All other terms and conditions of this draft solicitation remain unchanged in full force and effect.

Update #2 ·

Notice ID 70B06C25R00000075_R1:

 - provides answers to questions submitted within the deadline required for submission of questions (RFP 70B06C25R00000075 - Questions and Answers attached),

- corrects the due date of the solicitation on the attached 70B06C25R00000075 - SF 1449 and RFP, R1, and 

- omits provisions III.25 GENERAL INSTRUCTIONS FOR THE PREPARATION OF PROPOSALS (OCT 2008) and 8. Oral Proposal Information from 70B06C25R00000075 - SF 1449 and RFP. 

The attached 70B06C25R00000075 - SF 1449 and RFP, R1 hereby removes and supercedes the 70B06C25R00000075 - SF 1449 and RFP in its entirety.

All other terms and conditions of this draft solicitation remain unchanged in full force and effect.

Update #1 ·

CBP, Office of Human Resources Management (HRM), Planning, Program Analysis, and Evaluation Directorate (PPAED), Personnel Research and Assessment Division (PRAD), is responsible for the development and implementation of assessments for entry-level selection and promotion of its mission-critical occupations.  The Contractor shall manage the competency-based assessments of CBP entry-level applicants and promotional candidates for frontline positions.  Applicants apply to vacancy or promotional announcements through USA Jobs, complete the necessary examinations, and are referred to additional steps in the hiring or promotional processes if qualified.  

The Contractor shall manage the competency-based assessments of U.S. Custom and Border Protection (CBP) entry-level applicants and promotional candidates for front line positions, mainly Customs and Border Protection Officers (CBPOs) and Border Patrol Agents (BPAs). The Contractor shall provide a computer-based test administration system that shall provide secure web-based administration of Government provided tests which may be adaptive or non-adaptive, applicant self-scheduling of testing appointments, integration with CBP systems test scoring, and reporting. The Contractor shall manage communications with applicants to schedule and complete testing and shall provide applicant support to complete testing. The Contractor shall provide physically proctored test administration , remote/technologically proctored test administration , and unproctored test administration. The Contractor shall monitor for unauthorized test exposure. The Contractor shall ensure system security through compliance with all relevant regulations, including system monitoring and web browser locking and monitoring during testing sessions.

Potential offerors MUST be registered at Entity Registration|SAM.gov (https://sam/gov/entity-registration) in order to receive notification and/or changes to the solicitation. Potential offerors are responsible for monitoring this site for the release of the solicitation package and any other pertinent information and for down loading their own copy of the solicitation package. This notice does not obligate the Government to award a contract neither does it obligate the Government to pay for any proposal preparation costs.

PLEASE NOTE:  This is a draft solicitation.  This notice and all documents contained herin ares subject to revision(s), and are part of the full timeline scheduled for this notice.  Potential offerors are highly encouraged to begin their response to this notice as soon as it is released.

Attachments

Files attached to this notice, newest first
File Type Posted
Attachment 1 - 06C25R0075 Statement of Work R1.docx DOCX document
Attachment 3 - 06C25R0075 Requirements Traceability Matrix (RTM) R1.docx DOCX document
70B06C25R00000075 _ SF 1449 and RFP 70B06C25R00000075 R2.pdf PDF
Attachment 2 - 06C25R0075 Pricing Tables R1.xlsx XLSX spreadsheet
70B06C25R00000075 _ SF 1449 R2.pdf PDF
RFP 70B06C25R00000075 - Questions and Answers.pdf PDF
70B06C25R00000075 _ SF 1449 and RFP R1.pdf PDF
06C25R0075 - SOW Attach 3b - CBPO Zip Codes.pdf PDF
70B06C25R00000075 - SF 1449 and RFP.pdf PDF
Attachment 2 - 06C25R0075 Pricing Tables - Draft.xlsx XLSX spreadsheet
Attachment 3 - 06C25R0075 Requirements Traceability Matrix (RTM).doc DOC document
Attachment 6 - 06C25R0075 Past Performance Questionnaire.pdf PDF
Attachment 1 - 06C25R0075 Statement of Work .docx DOCX document
06C25R0075 - SOW Attach 2 - Data File Layouts.pdf PDF
06C25R0075 - SOW Attach 3a - BPA Zip Codes.pdf PDF
06C25R0075 - SOW Attach 1 - Test Item Examples.pdf PDF
06C25R0075 - SOW Attach 3c - AMO Zip Codes.pdf PDF
06C25R0075 - SOW Attach 4 - Sample Source Report.pdf PDF
06C25R0075 - SOW Attach 5 - Sample Graphical Comparison.pdf PDF
Attachment 4 - 06C25R0075 Subcontracting Plan Outline.docx DOCX document
Attachment 5 - 06C25R0075 Technical Proposal Content Requirements.docx DOCX document
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