Case processing operations center (cpoc) services

This is a Request for Proposals (RFP) for solicitation 24362019R0004. Please reference the solicitation number in all responses.

This requirement is for Case Processing Operations Center (CPOC) services required for functions essential to the completion of background investigations on behalf of the National Background Investigations Bureau (NBIB). The technical components for this requirement include the following high level objectives: (1) Facility Monitoring; (2) Case Processing; (3) Program Management; and (4) National Background Investigation System (NBIS) Implementation.

Attachments, technical exhibits, and other sensitive documents referenced in the RFP are only available through a secure file exchange. In order to gain access to these documents, interested vendors shall complete and submit the Non-Disclosure Agreement (NDA) attached to this notice to NBIBCPOCRFP@nbib.gov not later than 10 days prior to the solicitation closing date.

The following mandatory information must be submitted with the NDA for the individual(s) requiring access:

• Last Name
• First Name
• Company Email Address
• Phone Number
• Employer

*Note: System requirements prevent registration for publicly available domain email addresses (Gmail, Yahoo, AOL, etc.)

These documents will be available on the secure file exchange starting on Monday, April 1, 2019. The Government intends to process access requests within 2 business days upon receipt of the completed NDA.

Amendment 000001 is issued to extend the question submission deadline for this solicitation.

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This is a Request for Proposals (RFP) for solicitation 24362019R0004. Please reference the solicitation number in all responses.

This requirement is for Case Processing Operations Center (CPOC) services required for functions essential to the completion of background investigations on behalf of the National Background Investigations Bureau (NBIB). The technical components for this requirement include the following high level objectives: (1) Facility Monitoring; (2) Case Processing; (3) Program Management; and (4) National Background Investigation System (NBIS) Implementation.

Attachments, technical exhibits, and other sensitive documents referenced in the RFP are only available through a secure file exchange. In order to gain access to these documents, interested vendors shall complete and submit the Non-Disclosure Agreement (NDA) attached to this notice to NBIBCPOCRFP@nbib.gov not later than 10 days prior to the solicitation closing date.

The following mandatory information must be submitted with the NDA for the individual(s) requiring access:

• Last Name
• First Name
• Company Email Address
• Phone Number
• Employer

*Note: System requirements prevent registration for publicly available domain email addresses (Gmail, Yahoo, AOL, etc.)

These documents will be available on the secure file exchange starting on Monday, April 1, 2019. The Government intends to process access requests within 2 business days upon receipt of the completed NDA.

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AMENDED 3/1/2019 to reflect the following change:
Submit all questions and requests for virtual library access via email to Allison Murray at allison.murray@nbib.gov AND Brittney Larimore at brittney.larimore@nbib.gov. Please confirm receipt.
CASE PROCESSING OPERATIONS CENTER (CPOC)
SYNOPSIS
24362019R0004

Please see below for details surrounding the Government's need for Case Processing Operations Center (CPOC) services. This contract will include an array of case processing and overall operation center requirements. Please monitor FBO for the posting of the solicitation.

This notice does not constitute a request for proposal, request for quote, or invitation for bid. The intent of this notice is to provide the pre-solicitation information required by FAR Subpart 5.2 Synopsis of Proposed Contract Actions, in preparation for release of the solicitation at a later date. The planned procurement method is contracting by negotiation. The solicitation will utilize source selection procedures that will require offerors to submit a technical proposal, past performance information, and a price proposal for evaluation by the Government. The Government intends to award a single contract to the responsible offeror whose proposal, conforming to the Request for Proposal (RFP), will be most advantageous to the Government resulting in the best value, price and non-price factors considered.

The resulting contract is planned to be a firm-fixed price (FFP) type of contract. The contract term will be a base period of 12 months with four 12-month option periods. The unit of issue will be months and the quantity will be 12 for the base period and 12 for each subsequent option period. If necessary, the Government may require the Contractor to continue performance for an additional period up to six months in accordance with FAR 52.217-8 Option to Extend Services.

The solicitation is anticipated to be released in March 2019, accessible through the following site only: https://www.fbo.gov. Technical documents which are not available on FBO.gov due to their sensitive nature will be made available through a virtual reading room at the time of solicitation. Interested vendors shall request access to the virtual reading room by emailing Allison Murray at allison.murray@nbib.gov AND Brittney Larimore at brittney.larimore@nbib.gov. Please confirm receipt.
Upon receipt of an access request, the Government will provide both a Non-Disclosure Agreement (NDA) and a request form to the vendor for completion. Vendors must return both the completed NDA and completed request form in order to gain access to the virtual reading room. Once registration is complete, the Government will provide instructions on how to access the virtual library after the solicitation has been posted.

The applicable NAICS code for this requirement is 561611 "Investigation Services" with a small business size standard of $20.5 million. This requirement will be a total small business set-aside. The Government reserves the right to further set-aside this solicitation for a small business socioeconomic contracting program at the time of solicitation.

The required CPOC services are for functions essential to the completion of background investigations on behalf of the federal government. A DRAFT Performance Work Statement (PWS) is provided as an attachment to this notice. The technical components for this requirement include the following high level objectives:

(1) Facility Monitoring,
(2) Case Processing,
(3) Program Management, and
(4) National Background Investigation System (NBIS) Implementation.

The required services may be performed in Boyers, PA, St. Louis, MO, Ft. Meade, MD, and/or other Government approved sites.

All responsible sources may submit a proposal which will be considered by the agency. The proposal due date will be approximately thirty (30) days after the issue date of the solicitation.

Any questions regarding this notice must be submitted in writing ONLY to Allison Murray at allison.murray@nbib.gov AND Brittney Larimore at brittney.larimore@nbib.gov. Please confirm receipt.

.

CASE PROCESSING OPERATIONS CENTER (CPOC)
SYNOPSIS
24362019R0004

Please see below for details surrounding the Government's need for Case Processing Operations Center (CPOC) services. This contract will include an array of case processing and overall operation center requirements. Please monitor FBO for the posting of the solicitation.

This notice does not constitute a request for proposal, request for quote, or invitation for bid. The intent of this notice is to provide the pre-solicitation information required by FAR Subpart 5.2 Synopsis of Proposed Contract Actions, in preparation for release of the solicitation at a later date. The planned procurement method is contracting by negotiation. The solicitation will utilize source selection procedures that will require offerors to submit a technical proposal, past performance information, and a price proposal for evaluation by the Government. The Government intends to award a single contract to the responsible offeror whose proposal, conforming to the Request for Proposal (RFP), will be most advantageous to the Government resulting in the best value, price and non-price factors considered.

The resulting contract is planned to be a firm-fixed price (FFP) type of contract. The contract term will be a base period of 12 months with four 12-month option periods. The unit of issue will be months and the quantity will be 12 for the base period and 12 for each subsequent option period. If necessary, the Government may require the Contractor to continue performance for an additional period up to six months in accordance with FAR 52.217-8 Option to Extend Services.

The solicitation is anticipated to be released in March 2019, accessible through the following site only: https://www.fbo.gov. Technical documents which are not available on FBO.gov due to their sensitive nature will be made available through a virtual reading room at the time of solicitation. Interested vendors shall request access to the virtual reading room by emailing NBIBCPOCRFP@nbib.gov. Upon receipt of an access request, the Government will provide both a Non-Disclosure Agreement (NDA) and a request form to the vendor for completion. Vendors must return both the completed NDA and completed request form in order to gain access to the virtual reading room. Once registration is complete, the Government will provide instructions on how to access the virtual library after the solicitation has been posted.

The applicable NAICS code for this requirement is 561611 "Investigation Services" with a small business size standard of $20.5 million. This requirement will be a total small business set-aside. The Government reserves the right to further set-aside this solicitation for a small business socioeconomic contracting program at the time of solicitation.

The required CPOC services are for functions essential to the completion of background investigations on behalf of the federal government. A DRAFT Performance Work Statement (PWS) is provided as an attachment to this notice. The technical components for this requirement include the following high level objectives:

(1) Facility Monitoring,
(2) Case Processing,
(3) Program Management, and
(4) National Background Investigation System (NBIS) Implementation.

The required services may be performed in Boyers, PA, St. Louis, MO, Ft. Meade, MD, and/or other Government approved sites.

All responsible sources may submit a proposal which will be considered by the agency. The proposal due date will be approximately thirty (30) days after the issue date of the solicitation.

Any questions regarding this notice must be submitted in writing ONLY to NBIBCPOCRFP@nbib.gov.

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