AH-64 D/E Apache Contractor Field Service Representative (CSFR) Airframe Support

The Department of the Army Materiel Command Contracting Command at Redstone Arsenal seeks Contract Field Service Representative (CFSR) airframe support for AH-64 D/E Apache aircraft, with proposals due January 15, 2027. The requirement is an Indefinite Delivery/Indefinite Quantity (IDIQ) contract combining Firm Fixed Price and Cost-Plus Fixed Fee arrangements, with a base period of one year plus four optional one-year ordering periods.

Place of performance includes a Core Coordination Hub at Redstone Arsenal, Alabama, with a Dedicated Operational Field Footprint of nine Full-Time Equivalents stationed at five CONUS locations (Redstone Arsenal, Fort Campbell, Fort Cavazos, Fort Drum, and Morrisville) and four OCONUS locations (Alaska, Republic of Korea, Germany, and Iraq/CENTCOM), with surge and emergency dispatch capability to supported installations worldwide. Key personnel (Program/Contract Manager and Lead CFSR) must hold a minimum of five years of documented hands-on experience in AH-64 airframe design, integration, and troubleshooting, demonstrated expertise in fault isolation using Test Measurement and Diagnostic Equipment (TMDE), and maintain active U.S. SECRET security clearances. All contractor personnel must complete Antiterrorism Level I training within 45 days of contract start. The contract is classified at the SECRET level with a facility security clearance requirement of SECRET.

Baseline staffing begins at one full-time CFSR with additional personnel quantities specified in individual Task Orders. Core deliverables include telephonic, email, and virtual technical support with initial response within one business day; on-site field assistance with deployment lead times of thirty days for CONUS and sixty days for OCONUS; Theory of Operation and troubleshooting training using Technical Manual TM 1-1520-Longbow/Apache IETM; and monthly Certificate of Service reports documenting assistance, Field Data Reports, training metrics, and Maintenance Engineering Call-approved prevented premature removals. Performance standards require 95% compliance for technical inquiry response and issue resolution, with 100% compliance for escalation to the Contracting Officer's Representative if unresolved within five business days for Aircraft on Ground issues or twelve business days for other issues.

Boeing Aerospace Operations, Inc. is the incumbent large business contractor. The NAICS code is 488190, Other Support Activities for Air Transportation, with a small business size standard of 40 million dollars. Contractors must submit a small business subcontracting plan and provide pricing for all Contract Line Item Numbers. The requirement is currently unfunded and subject to availability of funds under Federal Acquisition Regulation provision 52.232-18. Contracting Officer: Kevin K. Corrica.